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Zulip chat

Zulip is an open-source chat platform suitable for group discussions that offers LaTeX support and collaborative features that can be useful in teaching. Features like private streams, user groups, and the option to mark topics as resolved can, for instance, can be used to support Q&A and groupwork activities. The Zulip platform is ordered and integrated with the MyCourses workspace. The Zulip interface is available only in English.

Zulip's logo
In short

In short

  • Zulip-chat enables private conversation channels, user groups, and tagging topics in messages.
  • Zulip-chat can facilitate the organization of students' questions and answers and supports group work.
  • The most important feature of Zulip-chat is topics, which allow you to create order among a large number of messages. By using topics, you can focus on a specific discussion thread without losing the overall message flow.
  • Zulip-chat is set up for a fixed period (for example, the duration of a course). Confidential matters should not be addressed on the platform.
  • Zulip offers LaTeX support (eng).
Organization permissions / Who can access user email addresses Set this to Admins only or Nobody
Organization permissions / Who can add bots Set to Admins only
Consult Zulip support before deploying any bots
Authentication methods

AzureAD

  • This is Aalto Login and should be enabled

Email

  • This allows users to register using an email address
  • It should not be possible for random people or bots to register freely
  • If you enable this, make the chat invitation only as described in ‘Invitation settings’ above, for the reasons described.
Users
  • You can manage users here.
  • Be careful who you assign as admins/owners. These roles should be only given to course staff.
  • The “moderator” role can have extra permissions assigned, such as managing streams and renaming topics. This could be good for course staff/TAs.
Message settings You can allow messages to be edited for a longer period using Settings → Organization Settings. It is often useful to have a longer editing time window.

Practical hints for instance owners

Zulip is a chat platform where the way the conversation is organized makes a difference. Here is a collection of suggestions collected from teachers who have been using Zulip during the pilot phase.

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