Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Cooperation, Studies Published:

A team of Aalto students created an extensive ecosystem vision for VR

The aim of the collaboration between VR and ITP was to help VR utilise platforms and ecosystems in their future.
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Cooperation, Studies Published:

Student teams consulted Orion on the implementation of drone delivery for pharmaceutical products

The project was a collaboration between ITP and Orion which resulted in Finland's first pharmaceutical drone delivery flight.
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Press releases Published:

New study reveals what happens when public services and market forces collide

Research shows that when a government agency becomes a state-owned company, responsibilities for decision-making get less clear, and risk-taking and salaries can go up
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Studies Published:

The topical theme of the 5th Digitalism Challenge course is Nordic Smart Government

One of the aims of the course is to use digital financial information to meet the objectives specified by the Finnish Government.
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Events

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FCAI_get_together_2018_Aalto_SCI_photo_Matti_Ahlgren
Lectures and seminars
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Join the front-runner in artificial intelligence research – come to FCAI Flagship Community Event

Interested in how you can harness the power of AI to benefit your research? Do you wish to collaborate and create something exciting with top AI researchers?
Aalto University / Verkkoturvallisuus ja -luottamus / photo: Aki-Pekka Sinikoski
Lectures and seminars
 – (recurring)

Public lecture series: Internet Forum

Join our public lectures on-site or online to hear guest speakers from the industry and institutions discuss the hottest topics on digitalisation.
Aalto Talent Expo 2019 illustration. Red background. Designer Babi Brasileiro.
Exhibitions and fairs
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Aalto Talent Expo 2019

The new Aalto Talent Expo recruiting fair will be organized in Otahalli on October 31, 2019.
Aalto University / Verkkoturvallisuus ja -luottamus / photo: Aki-Pekka Sinikoski
Lectures and seminars
 – (recurring)

Public lecture series: Internet Forum

Join our public lectures on-site or online to hear guest speakers from the industry and institutions discuss the hottest topics on digitalisation.
See all

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo
Open Mon-Thu 7.45-21.00, Fri 7.45-20.00, Sat-Sun Closed

Locations

School of Business

The Better Business – Better Society seminar series begins. Its aim is to provide the School of Business’ supporters and alumni with an opportunity to hear and discuss topical issues that are important to our society. 

Read more about the School of Business
School of Business formal opening in June 2019. Dean Ingmar Björkman speaking to audience. Photo: Marko Oikarinen
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