Department of Information and Service Management

Department of Information and Service Management

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

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Information Systems Science

Aalto University / School of Business / Department of Information and Service Management / Logistics

Logistics

Aalto University / School of Business / Department of Information and Service Management / Management Science

Management Science

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

Real-Time Economy Competence Center

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Center for Digital Business Growth (CDBG)

News

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Research & Art Published:

Training available in AI use, research data management, open science + more – register now!

New topics included! Registrations for autumn 2026 are open.
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Research & Art Published:

Funding for impact assessment research concerning the Helsinki Capital region available

Funding call of the Urban Impact project (Kaupunkivaikutus) is open until 11. October 2026.
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Studies Published:

Students developed a service blueprint for remote plant advisory services for boiler plants

A multidisciplinary team of master’s degree students from Aalto University collaborated with Sumitomo SHI FW (SFW) in a customized project
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Research & Art Published:

Building a future through digital growth

In an era of complexity, uncertainty, and austerity, a clear vision towards growth is more important than ever. Finland and Europe need economic growth, and digital solutions offer a genuine path forward across all industries. By combining business expertise with academic knowledge, the Center for Digital Business Growth (CDBG) provides concrete support for companies looking to grow.
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Events

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Workshops –

Qual+ and CARMA course: Doing Process Research for Insight and Impact

Doing Process Research for Insight and Impact
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Lectures and seminars –

Better Business – Better Society seminar: Markkinoinnin tila Suomessa

The last Better Business – Better Society seminar of 2026 will be organised on 16 November 2026 in Finnish.
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Information sessions, Students –

GMAC: Study in the Nordics – Webinar 17.11.

Considering a Master's degree in the Nordics? Join Copenhagen Business School, BI Norwegian Business School and Aalto University School of Business to explore study opportunities in Denmark, Norway and Finland.
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Campus –

Children’s Day at Work 20.11.2026

As part of the Children’s Rights Week on 20 November, kids are welcome to come to work with their parents – during the day, there will also be fun activities on offer
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Assistant: Merja Mäkinen
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
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