Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Aalto Open Science Award 2024. A light blue podium hovering over a blue-pink gradient background with the help of squishy-looking balloons with colored lights inside.
Awards and Recognition, Research & Art Published:

Last chance to nominate for 2024 Aalto University Open Science Award

The deadline for submissions is 3 Dec, 2024.
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Awards and Recognition Published:

Best Paper Award for Professor Jari Huikku and his colleagues

The award-winning study investigates which strategic factors influence the use of risk analysis techniques (RATs)
Kolme naisopiskelijaa
Studies Published:

Students carried out a study for the EY on gender representation in transaction services

The students analysed the future attractiveness of transaction services by interviewing female students of Industrial Engineering and Management, Finance and Accounting
Jäänpoistoa lentokoneen ulkopinnalta.
Cooperation, Studies Published:

Students improved deicing operations at Helsinki Airport

In collaboration with Finavia, the Aalto students have developed innovative solutions to enhance efficiency and safety in deicing operations
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Events

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Kuvassa näkyy Aalto-yliopiston kauppakorkeakoulu talvella dronella kuvattuna. Kuvan otti Roope Kiviranta Aalto-yliopistosta.
Conferences –

EIBA 2024

The 50th Annual Conference of the European International Business Academy (EIBA) will be held at Aalto University's Otaniemi campus on 12–14 December 2024
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Lectures and seminars –

Revolutionizing Modern Drug Discovery - Health Talks

The event brings together experts and innovators to explore how cutting-edge technologies such as supercomputing and quantum computing.
Poster for 'Future Skills' event with keynote speaker Dr. Arndt Pechstein, 12 Dec 2024, 17:00-18:30 at SAAB Auditorium, Espoo.
Academic events, Lectures and seminars –

Future Skills: The Role of Artpreneurship in Upskilling Humankind for Better Future

Come and meet Dr. Arndt Pechstein, a futurist, a business culture catalyst and an inspiring TEDx speaker who holds a PhD in neuroscience, a diploma in biochemistry & biotechnology, and has specialist backgrounds in Biomimicry, Future Skills, Design Thinking, Circular Economy, and Organizational Development.
Photo: Luca Bravo
Lectures and seminars, Networking –

Aalto M&A Forum 2024

Aalto M&A Forum returns in 2024, again featuring esteemed speakers who will cover current trends and insights based on practitioner experience as well as academic research on M&A. The event will revolve between the financial and strategic viewpoints into M&A and make use of their combined power.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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