Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Student standing infront of a red house
Studies Published:

From Cologne, Germany, to Aalto – a perfect double degree path for me

I appreciated being able to study and immerse myself in the life and culture of two different places
Entrance, Ekonominaukio 1, photo by Unto Rautio
University Published:

New strategy for the School of Business

New vision and mission statements and the four strategic initiatives will guide the School’s activities throughout 2021–2024.
Professori Matti Rossi. Kuva: Mortti Saarnia / Aalto-yliopisto
Honoured Published:

Professor Matti Rossi received the 2020 AIS Fellow Award

The AIS Fellow Award recognizes individuals who have made outstanding contributions to the information systems discipline.

Events

A banneer with an illustration of a matchbox and the text "Matchbox - E-pitching & connecting innovative mindsets". Banner colored in beige, orange and black and has a vintage, textured feel to it.
Online event

Matchbox – E-pitching and connecting innovative mindsets

At Matchbox, you can meet up and connect with people from the innovation and startup community.
Good Life Engine: First steps colorful event banner with an illustration of a person and a dog
Online event

Good Life Engine: You are not alone

Join us to learn more about the multifaceted and multidimensional aspects of loneliness and find new ways of addressing loneliness!
Yellow Aalto pen
Dissertations

Defence of a Doctoral Dissertation in the field of Logistics, Tri Tran, M.Sc. (Econ), CEMS MIM

The title of the dissertation is "In the pursuit of Operational Excellence – Challenges with performance measures and performance estimates”.
Tapahtumabanneri. Kuva vihersävytteisestä kaislikosta. Kuvan päällä tapahtuman tiedot ja kumppaneiden logot.
Other

Climate change - perspectives of hope for the future

The discussion will address, among other things, the mitigation of climate change through technology and the potential for change in the lives of individuals and communities. The event was postponed from Spring 2020 to 2021.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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