Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

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Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

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Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Twitter-botteja, Sippo Rossin gradun kuvitusta
Research & Art, Studies Published:

During the 2019 Finnish parliamentary election there were more bots on Twitter than expected but their impact was negligible

More than half a million Twitter accounts were analysed for the Master’s thesis.
The photo shows Professor of Management science Timo Kuosmanen.
Research & Art Published:

Transmission and distribution of electricity is cheaper in Finland than in other Nordic Countries - thanks to incentive regulation

Electricity transmission and distribution tariffs in Finland are below the European average because incentive regulation forces local monopolies to operate efficiently through cost competition.
Apulaisprofessori Max Finne. Kuva: Jaakko Kahilaniemi / Aalto-yliopisto
Research & Art Published:

Max Finne: I aim for breakthroughs by developing research on service productivity

Additionally, the Assistant Professor of Information and Service Management continuously strives to grow as a teacher, lecturer and company management trainer.
EY:n edustajat, opiskelijat ja opiskelijaprojektin ohjaajat
Cooperation, Studies Published:

Students identified digital tools to support data gathering and analysis at EY

The aim was to gain a better understanding at EY on current data gathering technology trends.

Events

Information Technology Program (ITP)
Lectures and seminars

Information Technology Program summer studies

Complete 24 ECTS over the summer, solve real-life digital business challenges, and gain a unique skillset in information technologies, digital platforms or service design. Aalto ITP is an international and multi-disciplinary summer program taught at the School of Business.
The picture shows the EurOMA logo
Conferences and workshops

26th EurOMA Conference

Aalto University School of Business will host the 26th EurOMA conference on 17.-19.6.2019 in collaboration with Hanken School of Economics. More information: http://euroma2019.org/.
Kuvituskuva väitöstapahtumaan, Aalto-kynä ja tutkimuspaperi
Dissertations

Defence of Dissertation in Marketing, Jack Tillotson

More information on the defense coming soon.
Kuvituskuva väitöstapahtumaan, Aalto-kynä ja tutkimuspaperi
Dissertations

Defence of Dissertation in Economics, Sinikka Parviainen

More information on the defense coming soon.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo
Open Mon-Thu 7.45-21.00, Fri 7.45-20.00

Locations

School of Business

At the School of Business, we work for better business and a better society. We educate experts and leaders for the future and contribute to society through impactful research, long-term partnerships and societal engagement. We are one of the leading business schools in Europe. 

Read more about the School of Business
School of Business Ekonominaukio 1 lower level Photo: Mikko Raskinen
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