Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Professor Katri Kauppi. Photo: Jaakko Kahilaniemi
Awards and Recognition Published:

KY nominated Professor Katri Kauppi as Teacher of the Year 2024

Students describe Kauppi’s teaching style as energetic and inspiring
Toimitusketjujen hallinnan Capstone-kurssin loppuesitykset
Cooperation, Studies Published:

All parties benefit from collaborative projects in education

Students had the opportunity to tackle real-life challenges in the CAPSTONE course on supply chain management
Lara Ejtehadian, Patrick Rinke, and Ilari Lähteenmäki sitting with coffee mugs and smiling to the camera.
Awards and Recognition, Research & Art Published:

Aalto Open Science Award Winner 2023 - Aalto Materials Digitalization Platform (AMAD)

We interviewed the AMAD team, winners of the first Aalto Open Science Award.
Otaniemi seafront pictured in the summer with the Aalto logo and event title, and VTT and Open Science logos overlayed.
Campus, Cooperation, Research & Art Published:

Open Science and Research Summer Conference 2024 will be hosted by Aalto University

Aalto University is co-organising the Open Science and Research Summer Conference 2024 with the National Coordination of Open Science and Research, and VTT.

Events

Kierrätyskeskuspaja
Campus, Students

Take it or leave it - a recycling event open to all

Welcome to the fourth recycling event, taking place throughout the week from March 18th to March 22nd in the Otakaari 1 lobby.
Handling of Personal Data in Research (Q&A)
Lectures and seminars, Staff trainings, Support for teams, Training to support research

Handling of Personal Data in Research (Q&A), Mar 18, 2024

Come ask about how to handle personal data in research from experts from the Aalto University Legal and Research Services.
Summer and flow festival with friends
Networking

Experiencing Finland event 19 March, 2024

Aalto University and University of Helsinki host this popular event for (newly arrived) international staff and their family members. This is an opportunity to get some practical hints about forthcoming seasons, Finnish people and Finland.
Kädet muodostavat sydämen keskellä teksti Earth Hour
Campus

Earth Hour / Sustainable Campus Event 2024

The Aalto community will again participate in the international Earth Hour event in March and this event will be celebrated during the same week around the theme of a sustainable campus.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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