Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

ISM Research Xmas Calendar
Research & Art Published:

The Department of Information and Service Management (ISM) has launched a digital research calendar

The calendar showcases current and versatile research done at the department.
Vihreällä kuvitustaustalla kuva Eeva Vilkkumaasta ja seminaarin otsikko
Cooperation, Research & Art Published:

‘When hard data is not enough – expert-driven models in strategy work’

The coronavirus crisis has highlighted the importance of strategic foresight and resilience to change in companies. New methods and approaches are being sought to continuously monitor uncertainties and update strategy.
Kuvassa vihreällä taustalla kuvat Matti Rossista ja Markku Kaustiasta
Research & Art Published:

Will the future bring pyramid scams like OneCoin?

Professors Matti Rossi and Markku Kaustia will discuss the opportunities and challenges of cryptocurrencies.
The photo shows School of Business students studying together.
Research & Art Published:

Business students have a positive attitude towards sustainable development

According to researchers, awareness of students’ values and attitudes is crucial for the development of teaching.

Events

Yellow Aalto pen
Dissertations

Defense of Dissertation in Organization and Management, Lauri Paavola, M.Sc. (Tech)

The title of the thesis is: "Exploring microfoundations of field-level change – Essays on transformations in the retailing industries".
Illustrative banner for the From Lab to Market event
Online event

From Lab to Market vol. 3

Stories about science-based entrepreneurship!
LASER Talks at Espoo/Helsinki. Leonardo Arts Science Evening Rendezvous
Online event

LASER Talks: Adaptation and Bodies in Context

In what ways are we (humans) as a species able to adapt to the changes in our habitat and environment? And what does that imply?
KAUTE talks x Aalto University on diversity
Online event

KAUTE talks x Aalto University: Diversity and inclusion in organisations

Aalto University and KAUTE Foundation invite you to an online event on Tuesday 2 February at 9–10.30. The morning is hosted by Professor Rebecca Piekkari. Join us for an insightful and inspiring morning!

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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