Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Kuvassa näkyvät kaksi opiskelijaa opiskelemassa ja PIR-arvioinnin logo.
Research & Art, Studies Published:

School of Business gets high marks from its own students: “Our school helps create a better world”

Aalto University School of Business has reached the second-highest level in the international Positive Impact Rating (PIR) in which students evaluate the activities of their own school in sustainable development and responsibility.
Kaksi opiskelijaa seisomassa Kauppakorkeakoulun kolmannen kerroksen terassilla
Studies Published:

High demand in society for the Business Analytics programme

School of Business to offer three new master's programmes from autumn 2022
Kolme opiskelijaa tutkimassa lehtiä pöydän ääressä. Kuva: Aalto-yliopisto / Roope Kiviranta
Studies Published:

Three new master’s programmes for School of Business

Developing the master’s programmes offered at the School of Business aims at responding better to the needs of society.
Terveystuoli, asiakkaan sormessa tutkimuslaite. Kuva: Mikko Raskinen
Cooperation, Studies Published:

How do millennials see the future of social welfare and healthcare services?

A student business project carried out for Deloitte produced fresh new ideas and insights.

Events

Resource Wisdom Designs for a Cooler_Planet heroimage design Aino Salonen and Oona Raadelma
Exhibitions and fairs

Resource Wisdom - Designs for a Cooler Planet 2021

We design for future generations. Have a look at Aalto's radical ideas and prototypes contributing to a cooler future.
Resource Wisdom - Designs for a Cooler Planet 2021
Exhibitions and fairs

Helsinki Design Week 2021 lands in Otaniemi in September, showcasing three paths to resource wisdom

What kinds of design do future generations need? Luxurious biocolours from fields, wearable solar cells and a lot more. Take a look into the future!
ENRIO 2021 congress logo banner
Online event

ENRIO 2021 Congress on Research Integrity Practice

The event opens a new European congress series that brings experts together to discuss and develop research integrity practices.
Aalto Talent Expo 2021
Exhibitions and fairs

Aalto Talent Expo 2021

Aalto Talent Expo contact & recruitment fair will be organized in Otahalli on the 11th of November 2021

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Ekonominaukio 1

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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