Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

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Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

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Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Accountorille räätälöidyn opiskelijaprojektin tiimi
Cooperation, Studies Published:

Students examined automation possibilities available for financial administration software

Commissioned by Accountor, a set of metrics assessing software automation capabilities were created.
Yliopistonlehtori Panu Erästö. Kuva: Terhi Ollikainen / Aalto-yliopisto
Studies Published:

Panu Erästö has digitalised studying on basic courses of statistics

Educational videos show how Excel works, freeing up time in the classroom for other things.
Twitter-botteja, Sippo Rossin gradun kuvitusta
Research & Art, Studies Published:

During the 2019 Finnish parliamentary election there were more bots on Twitter than expected but their impact was negligible

More than half a million Twitter accounts were analysed for the Master’s thesis.
The photo shows Professor of Management science Timo Kuosmanen.
Research & Art Published:

Transmission and distribution of electricity is cheaper in Finland than in other Nordic Countries - thanks to incentive regulation

Electricity transmission and distribution tariffs in Finland are below the European average because incentive regulation forces local monopolies to operate efficiently through cost competition.

Events

Information Technology Program (ITP)
Lectures and seminars

Information Technology Program summer studies

Complete 24 ECTS over the summer, solve real-life digital business challenges, and gain a unique skillset in information technologies, digital platforms or service design. Aalto ITP is an international and multi-disciplinary summer program taught at the School of Business.
Kuvituskuva väitöstapahtumaan, Aalto-kynä ja tutkimuspaperi
Dissertations

Defence of Dissertation in Organization and Management, Pauli Pakarinen, M.Soc.Sc.

The title of Pauli Pakarinen's (M.Sc.Soc.) dissertation is “Essays on economic rationalities”.
Aalto University flags. Photo: Aino Huovio
Conferences and workshops

Oikeustieteen päivät 2019: Digitalization and the Law

Aalto University School of Business is organizing the conference on August 28-29, 2019.
Aalto Day One 2019-2020
Campus

Aalto Day One 2019-2020

The faculty, staff and students of Aalto University are all invited to celebrate the opening of the academic year on 3 September 2019. Registration is open.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo
Open Mon-Thu 7.45-21.00, Fri 7.45-20.00, Sat-Sun Closed

Locations

School of Business

At the School of Business, we work for better business and a better society. We educate experts and leaders for the future and contribute to society through impactful research, long-term partnerships and societal engagement. We are one of the leading business schools in Europe. 

Read more about the School of Business
School of Business Ekonominaukio 1 lower level Photo: Mikko Raskinen
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