Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Opiskelijoita tekemässä ryhmätyötä
Studies Published:

Completion progress block in MyCourses is a great tool to monitor students’ progress

The block includes a color-coded progress bar and other gamified features that many students seem to like.
Vice Deans of School of Business: Tomas Falk and Virpi Tuunainen
Appointments, Research & Art, Studies Published:

Virpi Tuunainen and Tomas Falk appointed Associate Deans of the School of Business

The positions will start on 1 August 2020, with a period of office of three years.
Kuvituskuva: keltaiset säikeet. Kuva: Aalto-yliopisto / Mikko Raskinen
Research & Art Published:

Professor of Practice Esko Penttinen ranked #2 among Information Systems researchers in European Universities in 2019

Penttinen published three articles in the IS Basket Journals.
Katri Kauppi, Associate Professor of Logistics. Photo: Mortti Saarnia / Aalto University
Research & Art Published:

Coronavirus causes significant production and delivery difficulties

After the epidemic, having larger reserve stocks and distributing purchases between several suppliers is likely to become more common.
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Events

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Near futures, exhibition tribute to the academic year 2019–2020 graduates
Exhibitions and fairs –

Near futures – online exhibition

Near futures, exhibition tribute to the academic year 2019–2020 graduates
Group work at Aalto University (photo: Aino Huovio)
Lectures and seminars –

Digital Business Master Class (Online)

DBMC Online is a challenge-based online course with a focus on digital technologies as tools for building businesses.
Dissertations –

Defense of Dissertation in Marketing, Paurav Shukla, PhD

The title of the dissertation is “Luxury value perceptions: a cross-cultural perspective”.
Four students workshopping at Aalto Makerspace
Lectures and seminars –

Creating Multidimensional Experiences (Online)

Learn to create immersive experiences in a multidisciplinary team of international students, working online but together towards a sustainable future.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo
Open Mon-Thu 7.45-21.00, Fri 7.45-20.00, Sat-Sun Closed

Locations

School of Business

The Better Business – Better Society seminar series has begun. Its aim is to provide the School’s supporters and alumni with an opportunity to hear and discuss topical issues.

Read more about the School of Business
School of Business formal opening in June 2019. Dean Ingmar Björkman speaking to audience. Photo: Marko Oikarinen
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