Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Digitalism Challenge course kickoff 28.10.2019: students interviewing CEO of Fat Lizard Heikki Ylinen about reporting challenges of SMEs.
Cooperation, Studies Published:

The Finnish Organic Association, Tapola Camphill Organic Farm and Fat Lizard Brewing Co. provide challenges to be solved on a hackathon course focusing on the digitalisation of services

Nearly 100 students will conceptualise and implement digitalisation projects related to real-time economy.
Eleonora Nazander standing on a grass field in front of an old building.
Studies Published:

Alumna Eleonora Nazander: 'Analytical methods can help us find solutions to almost any problem'

ISM alumna Eleonora Nazander talks about her career and gives tips for planning studies and seeking employment in Finland.
Close-up photo of Katja Toropainen standing at a bay.
Studies Published:

School of Business Student Story: Katja Toropainen

Katja Toropainen, the founder of Inklusiiv, talks about her studies in Information and Service Management (ISM) and her entrepreneurial career.
Four students standing in front of VR headquarters.
Cooperation, Studies Published:

A team of Aalto students created an extensive ecosystem vision for VR

The aim of the collaboration between VR and ITP was to help VR utilise platforms and ecosystems in their future.
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Events

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Aalto University / Verkkoturvallisuus ja -luottamus / photo: Aki-Pekka Sinikoski
Lectures and seminars
 – (recurring)

Public lecture series: Internet Forum

Join our public lectures to hear guest speakers from the industry and institutions discuss the hottest topics on digitalisation.
Aalto EIT Services Javor
Campus
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Digitally Circular Meetup - 20 November 2019

A networking event to accelerate circular economy by connecting sustainability, digital and business professionals.
Banner for Thought Leaders' Talk by Annu Nieminen
Lectures and seminars
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Thought Leaders’ Talk by Annu Nieminen

The new era of value creation is here! Join us to hear what net impact actually means and how it can be measured as Annu Nieminen from The Upright Project takes the stage.
U Create Seminar on Creativity 2019
Conferences and workshops
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U-Create Seminar on Creativity 2019

What is the significance and future of creativity across society, industry and academia?
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo
Open Mon-Thu 7.45-21.00, Fri 7.45-20.00, Sat-Sun Closed

Locations

School of Business

The Better Business – Better Society seminar series has begun. Its aim is to provide the School’s supporters and alumni with an opportunity to hear and discuss topical issues.

Read more about the School of Business
School of Business formal opening in June 2019. Dean Ingmar Björkman speaking to audience. Photo: Marko Oikarinen
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