Department of Information and Service Management

Department of Information and Service Management

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Close-up of two students making notes on a research article while reading it.

Information Systems Science

Aalto University / School of Business / Department of Information and Service Management / Logistics

Logistics

Aalto University / School of Business / Department of Information and Service Management / Management Science

Management Science

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

Real-Time Economy Competence Center

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Center for Digital Business Growth (CDBG)

News

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Helenin voimalaitos Vuosaaressa
Studies Published:

Students developed a service blueprint for remote plant advisory services for boiler plants

A multidisciplinary team of master’s degree students from Aalto University collaborated with Sumitomo SHI FW (SFW) in a customized project
Aalto digital working
Research & Art Published:

Building a future through digital growth

In an era of complexity, uncertainty, and austerity, a clear vision towards growth is more important than ever. Finland and Europe need economic growth, and digital solutions offer a genuine path forward across all industries. By combining business expertise with academic knowledge, the Center for Digital Business Growth (CDBG) provides concrete support for companies looking to grow.
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Studies Published:

The School of Business project team develops strategies to boost international corporate brand recognition

Student team completed an intensive six-week Customized Student Business Project for the School of Business Dean’s unit
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University Published:

Cross-border collaboration at the European Student Assembly

Master’s student Fatima Mohammad Amin represented Aalto and the Unite! alliance at the European Student Assembly (ESA) 2026 in Strasbourg.
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Events

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Text ‘DESIGNS FOR A COOLER PLANET’ on a bright white circle with green glow on a dark background
Exhibitions –

Designs for a Cooler Planet 2026 exhibition

Curious to catch a glimpse of tomorrow? Welcome to experience our largest exhibition of the year!
Text graphic: white word “Day” and bold “ONE” on green block, on a bright blue background
Academic events, Students –

Aalto Day One 2026 – Aalto University Opening of the Academic Year

Welcome to Aalto University’s Opening of the Academic Year on 1 Sep 2026 in Otaniemi. Aalto Day One brings the Aalto community together for the opening ceremony, the Aalto Awards and Aalto Party.
Betoninen portaikko rakennuksen sisällä, seinällä värikäs maalaus, portaissa näkymästä poistumassa henkilö.
Campus, Exhibitions, Other –

Cooler Planet: Guided public art tour 8.9.

Join the tour with Outi Turpeinen (manager, Public art) and get to know Aalto University's public art collections in the Marsio, Kide, School of Business, and Väre buildings in more detail.
Betoninen portaikko rakennuksen sisällä, seinällä värikäs maalaus, portaissa näkymästä poistumassa henkilö.
Campus, Exhibitions, Other –

Cooler Planet: Guided public art tour 9.9.

Join the tour with Outi Turpeinen (manager, Public art) and get to know Aalto University's public art collections in the Marsio, Kide, and Viima buildings in more detail.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Assistant: Merja Mäkinen
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Stairs at the School of Business
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