Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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RDM & Open Science training
Research & Art Published:

Register for training in research data management and open science in spring 2023

Registration is open for the spring 2023 training!
tietokone ja puhelin
Cooperation, Research & Art Published:

Capabilities and practices of multilocational work

Multilocational working is changing working life permanently
Kuvituskuva, askelia: Aalto-yliopisto / Kristian Presnal
Press releases, Research & Art Published:

Purchaser, Decentralizer or something else? This is how 309 municipalities in Finland have organised their social and health care services

The research results and the practical experience of the costs of privatisation of social and health care services are contradictory
Close-up of curly wood grain orientation of an old piece of wood
Studies Published:

Online course “Wood material science” starts 10.1.2023

Learn 100% online how the structure of wood affects its physical and mechanical properties.
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Events

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Picture of ekonominaukio and the homecoming day logo
Lectures and seminars, Networking –

Homecoming Day 2023

Homecoming Day is the biggest alumni event of the School of Business. The event offers inspiring discussions on current topics as well as a great opportunity to reconnect with old friends.
Tenured Professors' Installation Talks, 30.1.2023 mosaic image of the professors
Academic events, Lectures and seminars –

Tenured Professors’ Installation Talks 30.1.2023

Aalto University celebrates its tenured professors with popular talks by the new tenure track professors of Associate or Full level.
Lectures and seminars –

Teaching case of Moomin characters in Japan

Visiting Professor Hiroshi Kanno from Waseda Business School will present the case of Moomin charaters in Japan.
The KOTAMO report - Making Waves 2/Feb/2023
Academic events –

The KOTAMO report: Equality, non-discrimination and diversity among teaching and research staff in higher education institutions - Making Waves 2/Feb/2023 14:00

Join us for our next Making Waves event on 2/Feb/2023 14:00: Senior Expert Julia Jousilahti (Demos Helsinki) will talk about the KOTAMO report commissioned by the Ministry of Education and Culture: Equality, non-discrimination and diversity among teaching and research staff in higher education institutions.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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