Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Aalto Open Science Award 2024. A light blue podium hovering over a blue-pink gradient background with the help of squishy-looking balloons with colored lights inside.
Awards and Recognition, Research & Art Published:

Call for nominees for Aalto University’s Open Science Award 2024

Nominate yourself, your colleague, a research group, a department, or a project for the award.
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Research & Art Published:

Improve your Data Management Plan and Privacy Notice for safe and ethical practices

Join a pilot project to derive a Privacy Notice from your Data Management Plan with Aalto AI assistant.
Suvi Hirvonen-Ere
Press releases, Research & Art Published:

Public defence: Why has the sustainability break-through been lagging, and how could it be accelerated, and gain profitable business growth?

Suvi Hirvonen-Ere proposes that commercial and contract management will be utilized to accelerate both sustainability targets and economically profitable business growth in the corporate world
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Research & Art Published:

Training in open research, including AI, ethics, data visualisation, and more – register now

New topics included! Registrations for autumn 2024 are open.
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Events

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Visual designer Merle Karp made this collage with AI, using photos by Mikko Raskinen, Anne Kinnunen and Aleksi Poutanen.
Lectures and seminars, Networking –

Artificial Creativity – Aalto LASER Talks

Is artificial intelligence simply a tool, or does it possess creative capabilities?
On orange background in bold black text "From Lab to Market" and a black-and-white photo of a bridge. On the side org logos.
Lectures and seminars, Networking, Students –

From Lab to Market (external link)

An event series bringing together research and entrepreneurship.
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Campus, Information sessions, Service competence –

ACRE Day October 9th 2024

Together on campus: building the future through interaction!
Introduction to research data management
Lectures and seminars, Staff trainings, IT & digital tools, Support for teams, Training to support research –

Introduction to Research Data Management, Oct 9, 2024

Get to know the basics of RDM with Data Agent, Dr. Essi Viitanen from Research Services.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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