Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Räätälöity opiskelijaprojekti PwC:lle
Cooperation, Studies Published:

Students helped PwC respond to increasing competition in Tax and Legal Services market

PwC Finland utilises the results of the study in its own strategy work
Yellow post-it notes with different white symbols on them and a hand grabbing one of the notes.
Research & Art Published:

Register for training in open research

New topics included! Registrations for spring 2024 are open.
Kuvassa Pekka Korhonen puhuu yleisölle.
University Published:

Pekka Korhonen in memoriam

Korhonen contributed to the excellence in research and internationalisation of the School of Business.
Kaide Chydenia-rakennuksessa Töölössä
Research & Art Published:

Professors of the School of Business influence the editorial boards of academic journals

Being invited to the editorial board of a journal demonstrates appreciation for a professor’s work

Events

Jaana Vapaavuori, Luana Dessbesell, Mashrura Musharraf, Martin Lennox and Gopika Premsankar, photos by Kristina Vialimaa, Kristi
Networking, Other

"Catalyzing diversity in science": IUPAC Global Women’s Breakfast

Aalto University hosts the IUPAC Global Women’s Breakfast 2024 on 27 February. Everyone is welcome, kindly pre-register by 22 February.
Radical Creatives herokuva
Information sessions, Networking, Other

Open screenings for the Radical Creatives documentary

What is radical creativity? How do uncertain and seemingly impossible projects move forward? Welcome to the screenings of the documentary directed by Emilia Hernesniemi.
Event visual with colourful background, event name and logos
Lectures and seminars

Miten tekoäly muuttaa työtä?

University of Helsinki and Aalto University have invited Sasu Tarkoma, Mona Mannevuo and Tero Ojanperä to discuss how AI is changing work.
Kuvassa Aalto-yliopiston kauppatieteen tohtorinhattu
Public defences

Defence of Thesis in Accounting, Antti Niemelä, MSc

The title of the Thesis: "Essays on the Implications of an Employee-empowering Agile Management Approach on Management control Elements"

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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