Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Digital Challenge -kurssin 6-henkinen voittajatiimi ja oikealla pitchaus-kilpailun juontaja
Honoured, Studies Published:

Solutions innovated during the Digitalism Challenge course are put into practice

The Finnish Organic Association, Tapola Camphill Organic Farm and Fat Lizard Brewing Co. were very satisfied with the solutions created during the course.
Jesse Rajala sitting in a big armchair in the Business School lobby, looking up.
Studies Published:

Alumnus Jesse Rajala: "ISM has opened up doors I didn't even realise existed"

A fresh graduate of Information and Service Management, Jesse Rajala talks about his studies and gives a few tips to students coming from a University of Applied science background.
Kuvassa näkyy Sari Nevanpää.
Honoured, Studies Published:

To an international career through business studies in Tampere and Aalto

Sari Nevanpää, recipient of the Dean's List award, was immediately snatched into Lidl's interesting fast career track programme.
Kuvassa näkyvät Puttonen & Vilkkumaa -podcastin juontajat, professori Vesa Puttonen ja apulaisprofessori Eeva Vilkkumaa.
Research & Art Published:

New podcast: Puttonen & Vilkkumaa

The new podcast from the School of Business discusses the idea that better business builds a better society.
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Events

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Entrepreneurial Education Week banner
Conferences and workshops –

Aalto University Entrepreneurial Education Summit

You are invited to envision the future of entrepreneurial education.
Learn Aalto’s way of teaching entrepreneurship and make your own courses stand out!
CS_defence photo by Matti Ahlgren
Lectures and seminars –

Lecture: Practical tips on PhD supervision for thesis advisors

Lecture by Dr. Pekka Belt
Other –

Aalto University meet-and-greet in Brussels

Aalto University meet-and-greet is organized in Brussels on 10 December 2019
Cover photo for AVP Masterclass: Good Life Engine
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AVP Masterclass: Good Life Engine vol. 3

World today is fast-paced and hyper-connected, demanding a lot from individuals looking to succeed. How can we reach high performance without burning out in the process?
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Address: Ekonominaukio 1, 02150 Espoo
Open Mon-Thu 7.45-21.00, Fri 7.45-20.00, Sat-Sun Closed

Locations

School of Business

The Better Business – Better Society seminar series has begun. Its aim is to provide the School’s supporters and alumni with an opportunity to hear and discuss topical issues.

Read more about the School of Business
School of Business formal opening in June 2019. Dean Ingmar Björkman speaking to audience. Photo: Marko Oikarinen
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