Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Räätälöity opiskelijoiden yritysprojekti PwC:lle, työryhmä
Studies Published:

Students reported for PwC on the impacts of new EU legislation on Finnish platform companies

A project commissioned by PwC examined the impact of regulations on the business models of platform economy operators and their capabilities to use data.
Apulaisprofessori Eeva Vilkkumaa. Kuva: Aalto-yliopisto / Kukka-Maria Rosenlund
Research & Art Published:

A decision analyst’s perspective on AI: With machines that make data-driven decisions, where do we need people?

Decision analysis is a field that develops analytical models for better decision-making. One interesting question is whether artificial intelligence can replace people as decision makers - and if, then under what circumstances.
Kuva puhelimesta kädessä. Kuvaaaja Aalto-yliopisto/ Matti Ahlgren
Research & Art Published:

When using your phone helps you succeed at university – and when it makes you fail

Smartphones can improve academic performance, when used appropriately, according to new research by the School of Business.
Kuvassa näkyvät kaksi opiskelijaa opiskelemassa ja PIR-arvioinnin logo.
Research & Art, Studies Published:

School of Business gets high marks from its own students: “Our school helps create a better world”

Aalto University School of Business has reached the second-highest level in the international Positive Impact Rating (PIR) in which students evaluate the activities of their own school in sustainable development and responsibility.
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Events

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Decorational banner with the text "Health talks X From Lab to Market - Innovations from Health & Life Sciences"
Online event –

From Lab to Market x Health Talks – Innovations from Health & Life Sciences

Stories about science-based entrepreneurship 
Python for Scientific Computing
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Python for Scientific Computing 25-28/10/2021

Hands-on learning of python for data analysis and visualization.
Picture a Scientist - Hybrid event
Online event –

"Picture a Scientist" - Documentary Film Screening

On October 28, everyone at Aalto can watch "Picture a Scientist" for free!
Unite! Virtual Fair for Students takes place on 3 November, 2021.
Online event –

Unite! Virtual Fair for Students – Build your Global Competence

Unite! is a community of seven European universities offering possibilities to build your global competence in many different ways. Join the Unite! Virtual Fair for Students to discover how!
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Aalto-yliopisto Kauppakorkeakoulu julkisivu Ekonominaukio helmikuu 2019 Kuva: Mikko Raskinen

School of Business

Ekonominaukio 1

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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