Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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ITP-opiskelijoita kesällä 2020. Kuva: Petri Anttila
Studies Published:

ITP belongs to the Aalto University’s summer

Once again in summer 2023, students in the Information Technology Program solved a variety of business challenges
RDM & Open Science training
Research & Art Published:

Register for training in research data management and open science

New topics included! Registrations for autumn 2023 are open.
Kalle-robotti
Research & Art Published:

Hotel robot is working in Hotel Hanasaari

The robot named Kalle is a collaboration between the School of Business and Hanasaari. The robot has been working as the hotel's "piccolo" for some time already
Konecranes
Cooperation, Studies Published:

Student project gave insight to Konecranes about young employee experience

The students found out that young employees have high preferences for continuous learning and development opportunities at work
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Events

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BIZ_main building
Lectures and seminars –

African Economic Outlook: Mobilizing Private Sector Financing for Climate and Green Growth in Africa

Professor Kevin Chika Urama, the Chief Economist of the African Development Bank will provide insights into the economic prospects of African nations. Ritva Reinikka, Senior Fellow at Aalto University, will moderate the event.
Futuristic image of a woman.
Lectures and seminars –

The Future of AI-Human Relationships

Participate in a dialogue with the Unite! university alliance researchers about the future of AI-Human Relationships.
Introduction to Research Data Management
Lectures and seminars, Staff trainings, Support for teams, Training to support research –

Introduction to Research Data Management, Oct 3, 2023

Get to know the basics of RDM with Data Agent Dr. Essi Viitanen from Research Services.
Title: DMPs a workshop, subtitle: ONLINE. Pictures of Lucie Hradecka and Enrico Glerean.
Lectures and seminars, Staff trainings, Support for teams, Training to support research, Workshops –

Data Management Plans: Online workshop for early-career researchers, Oct 4, 2023

Learn about DMPs with Information Specialist Lucie Hradecká and Staff Scientist & Data Agent Dr. Enrico Glerean.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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