Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Anne Sunikka, Anton Sigfrids and Pekka Marttinen
Campus, Research & Art Published:

Open Science and Research Summer Conference 2024 gathered open science experts from all over Finland

Over 90 participants attended in person and 90 listened in Zoom a range of presentations on artificial intelligence, legal and security issues and data management, alongside the latest news on open science activities in Finland. The event was organised by Aalto University, VTT and Open Science Coordination in Finland.
Publication icon
Research & Art Published:

Publication Forum seeks new panellists for term 2025-2028

If you are interested in becoming a panel member of the Publication Forum (Julkaisufoorumi, Jufo), apply by 15.6.2024.
Professor Riikka Puurunen, Professor Patrick Rinke and IT Application Owner Lara Ejtehadian holding sunflowers and diplomas
Awards and Recognition, Campus, Research & Art Published:

Aalto Open Science Award ceremony brought together Aaltonians to discuss open science

Last week we gathered at A Grid to celebrate the awardees of the Aalto Open Science Award 2023 and discuss open science matters with the Aalto community.
winners of the BI competition, Aalto BIZ
Studies Published:

The well-being of the world's children was in focus in the competition of the BI course

Ten student teams analyzed world child data and presented their findings to the jury

Events

Honorary doctors 2024
Lectures and seminars

Honorary Doctors' Talks 13 June 2024

The five honorary doctors of Aalto University give insights in their areas of expertise. Open to all audience, welcome!
Campus
Lectures and seminars

Seminar: Future-proofing Businesses with AI, Proactive Law and Clear Communication

Warmly welcome all sustainability-oriented researchers and practitioners working with contracts or accessible language
A forest in the background, text Unite! Widening EU Mission Adaptation to climate change 18 June 2024
Information sessions, Workshops

Learn about “EU Mission Adaptation to climate change” programmes and funding calls

The event aims to present the possibilities of participating in the EU Mission Adaptation to Climate Change programs and calls.
Aalto University. Photo Mikko Raskinen
Conferences

2024 INFORMS Advances in Decision Analysis Conference (external link)

INFORMS Advances in Decision Analysis Conference (ADA 2024) will be held on July 10-12, 2024 at Aalto University, Helsinki-Espoo, Finland

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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