Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Suvi Hirvonen-Ere
Press releases, Research & Art Published:

Public defence: Why has the sustainability break-through been lagging, and how could it be accelerated, and gain profitable business growth?

Suvi Hirvonen-Ere proposes that commercial and contract management will be utilized to accelerate both sustainability targets and economically profitable business growth in the corporate world
Yellow post-it notes with different white symbols on them and a hand grabbing one of the notes.
Research & Art Published:
Illustration where a fetus is inside a water bubble.
Aalto Magazine, Research & Art Published:

The weight of water – Finland is a powerhouse in water diplomacy

Experts explain how the scarcity of water impacts both global politics and the economy
Jyrki Wallenius giving his presentation
Research & Art Published:

Seminar on Decision Analytics honored the scientific research of Pekka Korhonen

The seminar gathered top international scholars of the field at Aalto University School of Business

Events

Läheltä kuvattu LED-valoveistosta, jossa liikkuu monivärinen tekoälyn tuottama runo.
Campus, Exhibitions, Other

Cooler Planet: Guided public art tour 18.9.

Join the tour with art curator Outi Turpeinen and get to know Aalto University's public art collections in the Marsio, Kide, and Viima buildings in more detail.
Feature image for US alumni get-to-together
Information sessions, Networking

Aalto alumni get-together in New York

Join the inspirational get-together of Aalto alumni in New York!
On orange background in bold black text "From Lab to Market" and a black-and-white photo of a bridge. On the side org logos.
Lectures and seminars, Networking, Students

From Lab to Market (external link)

An event series bringing together research and entrepreneurship.
Digitaalinen maalaus ruukkukukkista ikkunan vieressä
Public defences

Public defence in Entrepreneurship, M.Sc (Econ.) Carmelita Ginting-Carlström

Beyond the Western Archetype: Intersectionality and Power in Women’s Entrepreneurship in a Poverty Context

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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