Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Katri Kaupin CAPSTONE-kurssin loppuesitykset
Cooperation, Studies Published:

In the supply chain management CAPSTONE course students worked on future challenges

Students were able to solve real-life challenges, receiving support from the professor and company representatives
ISM_vierailuluento 2023
Cooperation, Studies Published:

Service design contributes to ensuring the quality and suitability of digital services

Principal University Lecturer Johanna Bragge invited her colleagues from the School of Science and School of Arts, Design and Architecture to deliver a guest lecture
Miia Martikainen_alumni
Cooperation, Studies Published:

Alumna Miia Martikainen: my heart beats for solving the challenges of our society's well-being

‘I became interested in business studies because I felt that through them, I could be part of making an impact that matters’ says Miia Martikainen, our alumna. Martikainen has been working as a consultant for almost a decade now, and she is currently in her dream job solving the future challenges of the public social and health care system.
vihreät liput, green flags. Kuva: Mikko Raskinen
Appointments Published:

Program Director and Associate Program Director appointed for the School of Business Bachelor’s Degree Programme

Professor Johanna Frösén will act as the Program Director from 1 March 2023 until 28 February 2026
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Events

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Art & Tech Demo Day event visual with partner logos
Networking –

Art & Tech Open Call Demo Day 2023

Introducing the Art & Tech Open Call ‘23 & showcasing Aalto Studios’ research and technology infrastructure.
Ethical Review and Ethical Self-Evaluation at Aalto
Academic events, Training to support research –

Ethical Review and Ethical Self-Evaluation at Aalto

Learn about ethical review with Dr. Annukka Jyrämä, Data Agent Dr. Enrico Glerean, and Legal Counsel Anniina Harju.
Data documentation, folder organisation, and describing datasets in repositories
Academic events, Training to support research –

Data documentation, folder organisation, and describing datasets in repositories

Learn about data documentation, organisation, and metadata with Data Agents Dr. Pedro Silva, Ilari Lähteenmäki, and Information Specialist Laura Mure from Research Services.
Vibrant purple and red colored banner with a decorative logo for 'Solve the SDGs'. The tagline reads 'Work together for a better tomorrrow'.
Other, Students –

Solve the SDGs 2023

A hackathon on two continents for one purpose: building a better tomorrow. Apply by Friday 17.3. to join!
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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