IT Service Desk contact information and service hours
IT End User Support is a contact point to the users of the Aalto University IT who are in need of help and information. There are local service desks in every campus. You can ask for help by email, telephone or visiting the service desk during opening hours.
Opening hours of the phone service
The number for IT Services is: +358 50 513 2000
- Mon - Thur 8:00 - 17
- Fri 8:00 - 15:45
- in June and in August: Mon - Fri 8:00 – 15:45
- in July: Mon - Fri 9:00 – 15:00
Opening hours of the service desks
IT Service Desk Kandi (Undergraduate Centre)
Visiting address: Otakaari 1M, room U133a
Opening hours: Mon - Fri 8:30 - 15:45
Attention! IT Service Desk is closed every Thursday during 10-11 due to a weekly meeting.
IT Service Desk Maari (TUAS building)
Visiting address: Maarintie 8, room 1163
Opening hours: Mon - Fri 12:00 - 15:00
IT Service Desk Väre (Väre building)
Visiting address: Otaniementie 14, room R101
Opening hours: Mon - Fri 8:30 -15:45
Attention! IT Service Desk is closed every Thursday during 10-11 due to a weekly meeting.
This service is provided by:
IT Services
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