IT Service Desk contact information and service hours

Opening hours of the phone service

The number for IT Services is: +358 50 513 2000

• June and August:
  • Mon - Fri 8 - 15.45
• July:
  • Mon - Fri 9 - 15
• 23.6. 8 - 14
• 24.6. Closed

IT-Chat 

aalto.fi/it

• Mon, Tue, Wed and Fri 9 - 11 and 12 - 15
• Thu 9 - 11 and 12 - 14
• 24.6. closed

Opening hours of the service desks

See the detailed instructions on visiting the campus facilities: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus (please login with your Aalto credentials).

IT Service Desk Kandi (Undergraduate Centre)

Visiting address: Otakaari 1M, room U133a

Opening hours:

• June and August:
  • Wednesday 8.30 - 11 and 12 - 15
  • Thursday 8.30 - 11 and 12 - 14
• July (4. - 29.7.) :
  • Mon - Fri 9 - 11 and 12 - 14

IT Service Desk Väre (Väre building)

Visiting address: Otaniementie 14, room R101

Opening hours:

• June and August:
  • Monday and Tuesday at 8.30 - 11 and 12 - 15
• July:
  • closed

Book a time for service point transactions on the Vihta appointment system

Outside the opening hours of the IT service points, the staff has the opportunity to book time for service point transactions.

Appointments are available Monday to Friday from 9-11 and 12-15 and can be made at vihta.aalto.fi.

Please note that the appointment service is not available for students.