Services

IT Service Desk contact information and service hours

IT End User Support is a contact point to the users of the Aalto University IT who are in need of help and information. You can ask for help by email, telephone, chat or visiting the service desk during opening hours.

Opening hours of the phone service

The number for IT Services is: +358 50 513 2000

  • Mon - Thur 8.00 - 17.00
  • Fri 8.00 - 15.45
  • in June and in August: Mon - Fri 8.00 – 15.45
  • in July: Mon - Fri 9.00 – 15.00

IT-Chat 

aalto.fi/it

  • open: Mon-Fri 9-11 and 12-15

Opening hours of the service desks

See the detailed instructions on visiting the campus facilities: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus (please login with your Aalto credentials).

IT Service Desk Kandi (Undergraduate Centre)

Visiting address: Otakaari 1M, room U133a

Opening hours:

  • Wednesday 9 - 11 and 12 - 15
  • Thursday 9 - 10 and 12 - 15

IT Service Desk Maari (TUAS building)

Visiting address: Maarintie 8, room 1163

Closed.

IT Service Desk Väre (Väre building)

Visiting address: Otaniementie 14, room R101

Opening hours:

  • Monday and Tuesday at 9 - 11 and 12 - 15

Internal instructions related to coronavirus

This page includes internal instructions for the Aalto community in specific situations related to coronavirus.

Read on
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Here you can find instructions related to IT Services and current news.

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