IT Help
You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.
IT contact information for schools and partners
On this page you can find the contact details for Aalto IT for teaching and learning, research and innovation, services, and administration. In addition, the contact information for IT Customer Relationship Managers (CRM) are listed.
Ani-Jatta Immonen, head
+358 50 575 3832
[email protected]
Antti Laari
Responsibility: BIZ, ARTS
+358 50 402 7053
[email protected]
Jaakko Salonen
Responsibility: LES
j[email protected]
Juha Juvonen, head
Accounts: Research (RES), Technical Services (TSS), Creative Practice
+358 40 508 8140, [email protected]
ICT working Teams: Creative Practice (CREP-IT), Research (RES-IT)
Jannika Rinnejärvi
Responsibility: CHEM, ENG
+358 50 472 5207, [email protected]
Outi Hirvi
Responsibility: ELEC, SCI
+358 50 449 4686, [email protected]
Jukka Katainen, head
Responsibility: HRS, FIS, COS, ADCO, CAS, LSS, ACRE, LAW, SES
+358 50 524 7731, [email protected]
Annukka Lehtikangas
Responsibility: HRS, HR systems
+358 50 475 0830, [email protected]
Jyrki Koski
Responsibility: ACRE, CAS, Campus IT
+358 50 592 8512, [email protected]
Marko Toivanen
Responsibility: FIS, Financial IT
+358 50 411 2264 , [email protected]
Jukka Lukkala
Responsibility: ADCO
+358 50 337 4693, [email protected]
Hannu Nieminen
Responsibility: COS, Communication systems
+358 50 438 0210, [email protected]
Tove Örsted
Responsibility: LAW, SES, Archive
+358 50 576 6056, [email protected]
Anne Keränen
Responsibility: LSS, Service management
+358505718472, [email protected]
CDO
Kati Hagros
[email protected]
Executive assistant
Mira Träskman
[email protected], 050 464 3447
CIO
Christa Winqvist
[email protected], 050 402 7070
Assistant
Mira Träskman
[email protected], 050 464 3447
CISO
Riitta Gröhn
[email protected], [email protected], +358 (0)50 575 4498
School of Arts, Design and Architecture (ARTS)
Antti Laari
[email protected] +358 50 402 7053
Collaboration page: ARTS-ICT
School of Business (BIZ)
Antti Laari
[email protected] +358 50 402 7053
Collaboration page: BIZ-ICT
School of Chemical Engineering (CHEM)
Jannika Rinnejärvi
[email protected] +358 50 472 5207
Collaboration page: CHEM-ICT
School of Electrical Engineering (ELEC)
Outi Hirvi
[email protected] +358 50 449 4686
Collaboration page: ELEC-ICT
School of Science (SCI)
Outi Hirvi
[email protected] +358 50 449 4686
Collaboration page: SCI-ICT
School of Engineering (ENG)
Jannika Rinnejärvi
[email protected] +358 50 472 5207
Collaboration page: ENG-ICT
IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT.
a contact point to the users of the Aalto University IT who are in need of help and information. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
IT Services for Research
A selection of IT tools for researchers including devices, collaboration solutions, websites, IT support as a service, data storages and backups, data transfers, computing, on-premise and cloud resources, security support, and IT guiding.
IT services for students
Information on the IT Services available for students, starting with how to set up your Aalto account.
This service is provided by:
IT Services
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