Services

IT Services for Research

On this page, you will find a selection of IT tools for researchers including devices, collaboration solutions, websites, IT support as a service, data storages and backups, data transfers, computing, on-premise and cloud resources, security support and IT guiding.

Editor's Picks

status.aalto.fi

Service Status (external link)

Real-time information about service status in Aalto.

Remote research

IT services for research and creative practices - remote tool collection

Instructions and tips for remote research and creative practices.

Services

TIP! If you are interested in the IT development happening at Aalto University, please check Digital Aalto. 

Devices and IT tools

Collaboration Tools

Webpages

Research data

Research information for funding, publishing, and reporting

Research IT support as a service

For basic IT guidance and troubleshooting, please contact IT Service Desk. You can also contact an IT customer relationship manager at your school for any IT assistance and solution consulting. 

IT infrastructure/capacity services

Networks

Security

In case of questions related to cyber security for research, never hesitate to contact IT Service Desk or drop an email to Aalto IT Security team. 

IT service providers outside Aalto

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IT Service Desk

IT Service Desk is a contact point for the users of the Aalto University IT needing basic IT guidance and troubleshooting. 

eSupport

Phone

Email

Service portal

+358 50 513 2000 

[email protected] 

 

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IT Customer Relationship Managers

IT Customer Relationship Managers are the main contact point for IT development and IT solution advice. They can be reached at [email protected]

Besides, every school has its own IT account responsible who can assist and consult in ICT services and cases.

Schools of ARTS, BIZ, ELEC and SCI

Schools of CHEM and ENG

Antti Laari Petri Hallikainen
+358 50 402 7053 +358 50 472 5207
[email protected] [email protected]

 

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Training for research IT solutions and services

In case you are looking for training for research IT solutions and services, check out Aalto -Training to support research page

For training to use CSC solutions and services, visit CSC - Training page

If you can not find your desired training, don't hesistate to contact IT Customer Relationship Managers at your school.

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FAQs

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