Services

IT Services for Research

On this page, you will find a selection of IT tools for researchers including devices, collaboration solutions, websites, IT support as a service, data storages and backups, data transfers, computing, on-premise and cloud resources, security support and IT guiding.

NOTE: This information is primarily for the Aalto community, so many links require a login.

Click on the + sign to open each section and see more information on the subject.

Devices and IT tools

Find the IT equipment, software, and digital tools available to support your research. This section covers computers, virtual workstations, research devices, software and licences, reference management, writing tools, and equipment booking services.

Collaboration tools

Find tools that help research teams communicate, collaborate, and share information securely. Topics include tools for online meetings, chat, document sharing, collaborative writing, mathematical and visual collaboration, and working with confidential or sensitive data.

Webpages

Create and manage websites that support your research, projects, or public outreach. Learn about webpage services, blogging platforms, hosting options, and web consultation available at Aalto. For additional information, please refer to the Aalto Communication webpage guide at "Create your own website".

Research data

Manage, store, protect, and publish your research data throughout its lifecycle. This section covers research data management, data management plans, storage solutions, open science, and research data platforms.

Funding, publishing, and reporting

Find information on services that support research administration, grant proposals, funding applications, project management, analytics, reporting, research dissemination and publishing.

Research IT support as a service

For basic IT guidance and troubleshooting, please contact IT Service Desk. You can also reach out to an IT Customer Relationship Manager at your school for assistance and solution consulting. For complex IT issues and to receive expert consultation (from Research Software Engineers, Data Agents, and Research Specialized IT End User Support), see the options listed below.

Infrastructure and cloud

Discover computing and infrastructure services for research projects of all sizes. This section includes information on virtual machines, high-performance computing, cloud services, supercomputers, Internet of Things (IoT), and research computing resources.

Artificial intelligence (AI)

Explore AI services and tools available to researchers at Aalto. Learn about approved AI solutions, cloud-based AI services, and guidance for using artificial intelligence responsibly in research.

APIs and open data

Access APIs and open data that enable integration, automation, and data sharing. Learn how to use the Aalto API Gateway and available interfaces for research and application development.

Networks

Find information on fixed (wired) and wireless (WLAN) networks, VPN, DNS, Aalto 5G research network, and sandbox network for research.

Security and privacy

Protect your research by following Aalto's security and privacy guidelines. This section provides information on cybersecurity, the secure use of applications and research infrastructures, data classification, handling personal data, encryption, secure data storage environments, and evaluating the security and privacy of software and systems. If you have any questions about cybersecurity in research, don't hesitate to contact the IT Service Desk or email the Aalto IT Security team.

IT service providers outside Aalto

Explore external IT services offered by national and international providers that complement Aalto's own services. This section includes information on the European Open Science Cloud (EOSC) as well as specialised research software, computing infrastructure, and digital services provided by CSC (the Finnish IT Center for Science). These include supercomputers (LUMI, Mahti, Puhti), quantum computing, cloud services (cPouta, ePouta, Rahti), Fairdata services (IDA, Qvain, Etsin, PAS), Allas storage, sensitive data storage solutions, EUDAT services, and Eduuni Cloud (Microsoft 365).

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Contact us

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IT Service Desk

IT Service Desk is a contact point for the users of the Aalto University IT needing basic IT guidance and troubleshooting. 

IT Customer Relationship Managers

Every school has its own IT account responsible who can assist and consult with IT services and cases. They are the main contact point for IT development and solution advice in schools and can be reached at its-crm@aalto.fi

People and contact information

There are the several ways to find people in Aalto. Most popular for research are:  

  1. research.aalto.fi - Research information portal. Profiles can be found at page: research.aalto.fi/en/persons/
  2. aalto.fi/en/people - People Hub page information in aalto.fi

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FAQs

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If you don't find answer you can send a question to your school  IT Customer Relationship Managers they can assist and consult with IT services and cases. They can be reached at crm@aalto.fi.

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IT Services

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