Services

Aalto cloud email

Aalto is switching to cloud email (Microsoft 365). Here are the instructions on how you need to act when the migration of your email has been scheduled, how to bring all your contacts from Outlook to your mobile phone and how you can deploy cloud email using the self-service migration.

 What should the user do? 

  1. An automatic process has been created for the transfer. 

  2. The user will be notified by email before the transfer begins and by text message, if a user has Aalto's mobile, when the transfer is complete. 

  3. During the transfer, the e-mail will work normally. 

  4. At the beginning of the transfer, the user will receive more detailed information on the actions to be taken after the transfer. 

  5. The most important things to consider after the transfer: the phone's e-mail application must be changed to Outlook mobile and the webmail address after the transfer is the cloud mail address http://outlook.office.com (login with Aalto email address). 

  6. After the migration you find Aalto staff's contacts by using Outlook mobile app's search.

You need to delete old Exchange accounts from your devices’ applications, e.g. mobile’s old email app. The app may warn you that “ Deleting the account you lose all your contacts.”  This warning does not concern contacts related to Aalto email.

Contacts are saved in email and Outlook app synchronizes them soon. If you cannot see your contacts, please take the synchronization off and back again.

Benefits

  • Size of the mailbox: 100 GB
  • Archive: 100 GB (separate online archive)
  • Support for variety of Microsoft 365 applications (ToDo, Bookings, etc.) that are not available for on-premises users
  • Able to delegate Teams meeting arrangements for someone else

If you have problems with Outlook or other email clients, use  outlook.office.com  as webmail.

Differences between on-premises and cloud email

  On-premises Cloud

Email and calendar

Login with Aalto ID.

  • Webmail https://mail.aalto.fi/
  • Outlook  
  • Thunderbird
  • Mac Mail

Recommended applications: Webmail & Outlook

Login with Aalto email address.

  • Webmail https://outlook.office.com/
  • Outlook  
  • Thunderbird 77.0b1 or later
  • Alpine 2.24 or later

Recommended applications: Webmail & Outlook

Size

Size of the mailbox: Default size 5 GB

Maximum size of email messages: 50 MB

Maximum size of email messages in mobile clients: 10 MB

If the service user is an Aalto University staff member and needs a larger mailbox then, with good justification and the permission of their supervisor, it can be expanded. Applications, with justification, should be signed by the supervisor and delivered to the IT Service Desk.

Size of the mailbox: 100 GB

Archive: 100 GB (separate online archive)

Maximum size of email messages: 50 MB

Maximum size of email messages in mobile clients: 10 MB

Mobile app vmware boxer Outlook for Android and iOS
 

 

+ Support for variety of Microsoft 365 applications (ToDo, Bookings, etc.) that are not available for on-premises users

+ Able to delegate Teams meeting arrangements for someone else

 

Related instructions

Aalto Multifactor Authentication on Office 365 accounts

Multifactor Authentication (MFA, 2FA) is a method of confirming user’s identity with two or more pieces (mobile app) of evidence when signing on to a system or a service.

Email & calendar

All those with an Aalto ID are entitled to use email and calendar.

Email & Calendar

Aalto email for your phone (iPhone and Android)

Instructions for specifying an email account in your phone (iPhone and Android).

Aalto cloud email - frequently asked questions

Here you can read frequently asked questions related to cloud email.

Outlook mailbox for a Mac

Microsoft Outlook can also be used on Mac computers. Follow these instructions to take an Outlook mailbox in use on a Mac.

Mac Mail on Aalto University's computers: How to start

If you start using Mac Mail on Aalto University’s computers, it is advisable to start using the calendar (iCalendar) and address book (Contacts) that are part of your Aalto account, at the same time.

This service is provided by:

IT Services

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