Aalto cloud email
Aalto switched to cloud email (Microsoft 365) during the year 2021: Aalto University is moving to cloud e-mail | Aalto University
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The phone's e-mail application must be Outlook mobile and the webmail address is http://outlook.office.com (login with Aalto email address).
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You find Aalto staff's contacts by using Outlook mobile app's search.
You have received email:
YOUR EMAIL MIGRATION SCHEDULE "The migration of your email has been scheduled and will start within the next few days. You can continue to use your email during the migration. “
When the migration is complete you will receive an SMS message from number 040 182 4513 (if you have an Aalto mobile phone number).
The migration begins after office hours.
You have received a text message, if you have Aalto's mobile:
"Your Aalto mailbox migration process is completed. You can start using your cloud email now. If you have any problem, please see aalto.fi/cloud-email"
The SMS comes from the number: 040 182 4513.
Workstation’s Outlook application asks to be restarted by the user when the migration has finished.
Install the Outlook mobile app. Bring your contacts from Outlook to your mobile phone. Please follow instructions in chapter Contacts from Outlook to your mobile phone. Use of the mobile app is possible after the migration.
Multifactor Authentication (MFA) is needed (see https://www.aalto.fi/en/services/aalto-multifactor-authentication-on-office-365-accounts )
Supported email clients
- Outlook desktop client
- Thunderbird 77.0b1 or later which supports OAuth2 modern authentication
- Alpine 2.24 or later
- Outlook mobile app (use is possible only after migration)
Limitations: Mutt, iCal, etc. are not yet supported
If you want to bring all your contacts from Outlook to your mobile phone:
- Android: Settings > Applications > Outlook > Make sure Contacts is enabled. Then open the Outlook app > tap your profile picture / initials > go to Settings (gear icon)> tap on your account > tap Sync Contacts.
- iPhone: Open Outlook, tap your profile picture, tap the wheel icon (settings) -> email accounts-> Office 365 -> select Save contacts -> select iPhone.
Webmail: http://outlook.office.com (login with your Aalto email address).
Mac Mail on Aalto University's computers: How to start | Aalto University
Outlook mailbox for a Mac | Aalto University
Adding an account in Thunderbird | Aalto University
You need to delete old Exchange accounts from your devices’ applications, e.g. mobile’s old email app. The app may warn you that “ Deleting the account you lose all your contacts.” This warning does not concern contacts related to Aalto email.
Contacts are saved in email and Outlook app synchronizes them soon. If you cannot see your contacts, please take the synchronization off and back again.
Benefits
- Size of the mailbox: 100 GB
- Archive: 100 GB (separate online archive)
- Support for variety of Microsoft 365 applications (ToDo, Bookings, etc.) that are not available for on-premises users
- Able to delegate Teams meeting arrangements for someone else
If you have problems with Outlook or other email clients, use outlook.office.com as webmail.
Differences between on-premises and cloud email
| On-premises | Cloud | |
|---|---|---|
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Email and calendar |
Login with Aalto ID.
Recommended applications: Webmail & Outlook |
Login with Aalto email address.
Recommended applications: Webmail & Outlook |
| Size |
Size of the mailbox: Default size 5 GB Maximum size of email messages: 50 MB Maximum size of email messages in mobile clients: 10 MB If the service user is an Aalto University staff member and needs a larger mailbox then, with good justification and the permission of their supervisor, it can be expanded. Applications, with justification, should be signed by the supervisor and delivered to the IT Service Desk. |
Size of the mailbox: 100 GB Archive: 100 GB (separate online archive) Maximum size of email messages: 50 MB Maximum size of email messages in mobile clients: 10 MB |
| Mobile app | vmware boxer | Outlook for Android and iOS |
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+ Support for variety of Microsoft 365 applications (ToDo, Bookings, etc.) that are not available for on-premises users + Able to delegate Teams meeting arrangements for someone else |
Related instructions
Multifactor Authentication (MFA, 2FA)
Multifactor Authentication (MFA, 2FA) is a method of confirming a user’s identity with two or more pieces (mobile app) of evidence when signing on to a system or a service.
E-mail & calendar
All those with an Aalto ID are entitled to use e-mail and calendar. You can use Aalto cloud e-mail and calendar also with webmail.
Aalto email for your phone: instructions for iPhone and Android
Instructions for specifying an email account in your phone
Aalto cloud email - frequently asked questions
Here you can read frequently asked questions related to cloud email.
Outlook mailbox for a Mac
Microsoft Outlook can also be used on Mac computers. Follow these instructions to take an Outlook mailbox in use on a Mac.
Mac Mail on Aalto University's computers: How to start
If you start using Mac Mail on Aalto University’s computers, it is advisable to start using the calendar (iCalendar) and address book (Contacts) that are part of your Aalto account, at the same time.