Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Alma Median projektitiimi, Aalto BIZ
Cooperation, Studies Published:

Sustainability is an important part of digital housing services

In a business project for Alma Media, students mapped out digital housing services from the perspective of sustainable development
Picture of Marika Tervahartiala and Kamyar Hasanzadeh after the event in front of the Hybrid Stage area.
Research & Art Published:

Perspectives on open data: Aalto Research Data Uncovered

Marika Tervahartiala and Kamyar Hasanzadeh took the stage to share their insights on opening geographic and visual data.
Digital ethics, symbolic illustration Matti Ahlgren
Research & Art Published:

Research integrity morning

Are you conducting research in Finland? Do you know where to look for advice for the integrity and high ethical standards in research?
EY Legal -projektitiimi
Cooperation, Studies Published:

A student team surveyed opportunities for a new operating model in EY legal services

The goal of the project was to observe the potential of new operating models in the legal services sector that has remained the same for a long time
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Events

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Erkki Liikanen
Lectures and seminars –

Seminar on IFRS Standards and Sustainability with Erkki Liikanen

The seminar is open to anyone at Aalto, but there are limited seats
Intro to scientific computing and HPC
Staff trainings, Training to support research –

Intro to Scientific Computing and HPC 6-8 June 2023

How to do computational work at Aalto with remote resources and high performance computing (HPC). Special focus for summer workers!
Kuvituskuva: SCIn kristallikukat
Public defences –

DBA defense by Jukka Honkaniemi

The Aalto Executive DBA (Doctor of Business Administration) program is designed for experienced executives who wish to complete a doctoral degree alongside their work
Ali Abbas, photo by Ali Abbas
Lectures and seminars –

A Public Lecture by Professor Ali Abbas: Ethical Decision Quality - Avoiding Common Pitfalls in Organizational Decision-Making

Examples include work with the U.S. Transportation and Security Administration (TSA), U.S. Customs and Border Protection (CBP), and NASA.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
Ekonominaukio 1 staircase to 1st floor. Photo by Unto Rautio.
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