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Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

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Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center and research group for EMOtional Interaction, Decision making, and technology (EMOID).

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

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Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

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Hackathon-kurssin finaaliesitykset pidettiin Dipolissa.
Studies Published:

Digitalism Challenge course innovated solutions for practical implementation

Helsinki Family Centres, Finnish Tax Administration and Nordea were very satisfied with the applications generated during the course.
Kuvassa Kauppakorkeakoulun Professor of Practice Esko Penttinen ja vanhempi yliopiston lehtori Johanna Bragge.
Research & Art Published:

Helsinki Family centres, the Finnish Tax Administration and Nordea join the hackathon course for the digitalisation of services

Nearly 100 students will conceptualise and implement digitalisation projects in the Digitalism Challenge course.
Kuvassa Tomi Seppälä, Jari Huikku ja Jouko Karjalainen
Cooperation, Research & Art Published:

Aalto University has excellent possibilities for multidisciplinary research cooperation

Business representatives interviewed for the article related to strategic investments were informed about the results shortly after the data collection.
Kuvassa kolmihenkinen opiskelijatiimi.
Cooperation, Studies Published:

A team of students designed a user-centric dashboard for Bank of Finland IT

The ITP project was a part of the Bank of Finland’s IT transition process.
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Events

People

Contact information

Visiting Address

Runeberginkatu 22-24, Helsinki
Chydenia building, 4th ja 5th floor

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21220, 00076 Aalto 

Department Administration

Head of the Department: Professor Markku Kuula
Secretary: Merja Mäkinen

Chydenia building

Chydenia

Runeberginkatu 22–24, Helsinki. Mon-Fri 8.00-19.30

School of Business

At the School of Business, we work for better business and a better society. We educate experts and leaders for the future and contribute to society through impactful research, long-term partnerships and societal engagement. We are one of the leading business schools in Europe. 

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