Department of Information and Service Management

Department of Information and Service Management

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

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Information Systems Science

Aalto University / School of Business / Department of Information and Service Management / Logistics

Logistics

Aalto University / School of Business / Department of Information and Service Management / Management Science

Management Science

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

Real-Time Economy Competence Center

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Center for Digital Business Growth (CDBG)

News

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Helenin voimalaitos Vuosaaressa
Studies Published:

Students developed a service blueprint for remote plant advisory services for boiler plants

A multidisciplinary team of master’s degree students from Aalto University collaborated with Sumitomo SHI FW (SFW) in a customized project
Aalto digital working
Research & Art Published:

Building a future through digital growth

In an era of complexity, uncertainty, and austerity, a clear vision towards growth is more important than ever. Finland and Europe need economic growth, and digital solutions offer a genuine path forward across all industries. By combining business expertise with academic knowledge, the Center for Digital Business Growth (CDBG) provides concrete support for companies looking to grow.
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Studies Published:

The School of Business project team develops strategies to boost international corporate brand recognition

Student team completed an intensive six-week Customized Student Business Project for the School of Business Dean’s unit
Large group of people posing in a circular blue chamber with EU flag and European national flags behind
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Cross-border collaboration at the European Student Assembly

Master’s student Fatima Mohammad Amin represented Aalto and the Unite! alliance at the European Student Assembly (ESA) 2026 in Strasbourg.
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Events

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The national flags of the People’s Republic of China, the Republic of Finland, and the Kingdom of Sweden set above a composite landscape inspired by the West Lake of Hangzhou (Hangchow) and the cityscapes of Helsinki (Helsingfors) and Stockholm.
Public defences –

Public defence in International Business, MSc Yian Chen

Unpacking the Impact of Culture on Innovation: A Cross-cultural Study in China and the Nordics
Alumneja keskustelemassa Aallon tapahtumassa
Networking –

Joint Finnish alumni event in Shanghai

Meet alumni from Aalto University and Helsinki University in Shanghai in June 2026!
Anniversary Class Reunion 21.8.2026
Networking –

School of Business Anniversary Class Reunion 21.8.2026

For the first time, we invite to a joint class reunion everyone who started their studies at the School of Business 10, 20, or 30 years ago!
School of Business building
Students –

Welcome Evening for new Master’s students at School of Business

Aalto University School of Business welcomes the students starting their Master’s studies to meet and mingle with the School of Business community – especially with the alumni graduated from the School! Event is part of the orientation week.
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People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Assistant: Merja Mäkinen
 

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
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