Outlook mailbox for a Mac

Microsoft Outlook can also be used on Mac computers. Follow these instructions to take an Outlook mailbox in use on a Mac.

Microsoft Outlook can also be used on Mac computers. Follow the instructions below to take an Outlook mailbox in use on a Mac.

Note! If you are using Aalto cloud email, please scroll down to Cloud email users.

1. Open Microsoft Outlook.

2. Type your email address and then press Continue.

3. Of the options available, select Exchange (see image below).

Outlook for Mac



4. Enter the following details in the log-in window that opens:

  • email:
  • Method: User Name and Password
  • Your Aalto user ID in the format DOMAIN\ username or email, i.e., AALTO\ID  (NOTE! You can type the ‘\’ character on a Mac computer by pressing the combination shift+option+7)
  • your Aalto University user ID.

5. Select Add Account and then Done.

(Optional) If you want Outlook to require your password every time you start the application, do the following: 

  1. Start Microsoft Outlook and keep it running.
  2. Open Finder and select Applications
  3. Then select Utilities and after that Keychain Access.
  4. If you want, you can use the search box in the top right corner, find login Keychain in the Keychain Access application, and carefully delete the key Exchange.  Delete it by selecting Exchange and by clicking on Edit and Delete in the top bar. Close Keychain Access.
  5. Start the Keychain Access program again and make sure that the Exchange key has disappeared.
  6. Open the Outlook application, and select first Outlook and then Preferences.
  7. Select Accounts and then Aalto. Make sure that the password field is empty.
  8. Exit Outlook and let it close completely.
  9. Start Outlook and enter your password during log-in, but do not tick the box [   ] Remember this password in my keychain.
  10. Microsoft Outlook will now ask for your password every time you start the program.

Cloud email users

Note! If you already have an Aalto email account set in Outlook, you need to delete it first.

Step 1:  Open Outlook and Preferences.

Mac Outlook open Prefences



Step 2: Select Accounts.

Mac Outlook select Accounts



Step 3: Select your Aalto Account from the list and then select - sign from the bottom.

Mac Outlook remove account



Step 4: Choose Delete.

Mac Outlook choose Delete



Step 5: After the mailbox has finished deleting, choose Add Email Account or choose + sign from the bottom of the list.

Mac Outlook Add Email Account



Step 6: Type your Aalto email address and choose Continue

Mac Outlook type email address and Continue



Step 7: Choose Office 365.

Mac Outlook choose Office 365



Step 8: Follow on-screen instructions to authenticate your login. 

Mac Outlook follow on screen instructions to authenticate



Step 9: Once you see this screen your email has now been added successfully.

Mac Outlook account addedd succesfully


Note! It will take a long time before all your emails are downloaded.

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