Aalto Handbook

Assesment and Feedback

According to section 87 of the Universities Act, Finnish universities are required to evaluate their education, research and artistic activities and the impact thereof, and also take part in external evaluation of their activities and quality assurance systems on a regular basis. The purpose of these evaluations is to ensure the quality of and improve university activities and to embed the best joint operating methods in the organisation. Aalto University performs extensive evaluations and feedback surveys of different functions according to the university's evaluation programme.
Evaluation programme_2021-2027_Aalto

University's evaluation programme

The university's unique evaluation programme is a common multi-year programme, according to which internal and external evaluation of university activities and the processing of the related schedules are carried out. This long-term evaluation programme plays a key role in ensuring that Aalto’s core activities are evaluated systematically and continuously and that quality management procedures are well-institutionalised at the university. 

Leadership Support Services (LSS) is responsible for preparing the programme. The President's Management Team (PMT) decides on the approval of the programme and the measures to be taken based on the results obtained from the evaluations. The implementation of the programme and the need for updating it are assessed during the annual University Review process.

External evaluations

The university's evaluation programme specifies a responsible body for each target of evaluation that plans and coordinates the implementation of the evaluation. The evaluation is performed by an evaluation group assembled on a case-specific basis. The target of evaluation carries out the self-assessment and data collection required for the evaluation according to instructions provided by the responsible body. Based on the material obtained and possible site visits, the evaluation group assesses various activities and produces an evaluation report and recommendations for further development. The management of the evaluation target is responsible for implementing the measures as part of everyday activities and their development. Different evaluation procedures ensure the continuous maintenance and development of the university quality system.


External Evaluation

We regularly monitor the university's research, teaching and artistic activities as well as their effectiveness and quality. The evaluations are carried out by panels of international high-level experts.

Aalto Handbook

External audits and accreditations

The evaluation can be implemented in the form of an external audit and/or accreditation. In addition to strengthening quality, the aim of an audit/accreditation is to enhance the university's visibility and appeal. The target of evaluation can be the university as a whole, a certain school or a certain degree programme. The evaluation is performed by an evaluation group appointed by the auditing or accreditation body.

ARotor laboration akselimittausta

Quality audit and accreditations

Yliopistolaki määrää yliopistot arvioimaan toimintaansa ja niiden vaikuttavauutta sekä tätä ohjaavaa laadunvarmistusta säännöllisesti. Arviointi toteutetaan ulkoisen auditoinnin ja/tai akkreditoinnin muodossa. Auditoinnilla ja akkreditoinneilla pyritään laadun varmistamisen lisäksi yliopiston näkyvyyden ja vetovoimaisuuden lisäämiseen

Aalto Handbook

The European Commission grants the 'HR Excellence in Research' award to institutions that demonstrate progress in aligning their human resources policies to the European Charter for Researchers and Code of Conduct for the Recruitment of Researchers. Accordingly, Aalto University has been awarded the HR Excellence in Research by the European Commission in 2012, being the first university in Finland to receive this recognition.

Aalto University, Learning@Aalto Assessment for Lifelong Learning, photo Jere Savolainen

Human Resources Excellence in Research

Aalto University has been awarded the “HR Excellence in Research” -award by the European Commission as the first university in Finland in 2012. This page contains information on the Human Resources Strategy for Researcher (HRS4R) -process at Aalto as well as our latest HRS4R Strategy and Action Plan.

Careers at Aalto

Internal review

The university's self-evaluation, i.e., University Review, helps us to identify our internal and external strengths and areas for improvement. Internal reviews employ various forms of assessments and extensive feedback surveys.


Reeds by the sea

University Review

Aalto University evaluates the implementation of the strategy utilising the feedback and results from the previous year.

Aalto Handbook

Feedback system

Feedback is collected from students, staff and stakeholders. Hearing the voice of the Aalto community is instrumental for the development of the university's operations and activities. All feedback is discussed during the University Review process and utilised on multiple levels in ways that serve the development needs of units.

Aalto-yliopisto/Unto Rautio

Course feedback, course development and other student feedback

At Aalto, feedback is collected from students during different phases of their studies. Hearing the voice of students is vital for the development of teaching and training as well as for quality assurance and for improving study-related services. Feedback is used on multiple levels in many ways and its utilisation is a special area of focus at Aalto. Student guilds and organisations are also interested in and benefit from feedback and surveys.


Aalto University also collects other feedback by conducting, for example, the following surveys regularly

  • Campus survey (Leesman)
  • Service surveys
  • Workplace survey
  • Stakeholder survey
  • Steering group survey
  • Strategy foresight survey

Quality evaluations are linked to enhancement works through a participatory approach

Quality management is a collective activity at Aalto. The principle of continuous improvement (PDCA) is integrated into everyday activities. Structured feedback channels ensure that every Aalto employee has sufficient opportunities to influence and participate in the development of operations. The Leadership Support Services provides annual orientation on the key strategic issues and annual clock processes relevant to every academic year to student representatives sitting in various management units to enhance their impact on the university's decision-making. Aalto also communicates to students, staff and stakeholders about improvements implemented based on their feedback.

Aalto's quality culture promotes participation, open discussion and continuous improvements in operations. The diagram below depicts Aalto's participatory approach to conducting quality evaluations and processing, communicating and utilising the information obtained from these evaluations in development activities.

From evaluations to enhancement
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