Equality, diversity and inclusion at Aalto

Digital Accessibility

Digital accessibility refers to the practice of designing and developing digital content and platforms—such as websites, applications, electronic documents, and multimedia—so that they are usable and accessible to everyone. The goal of digital accessibility is to ensure that people with visual, auditory, motor, cognitive, and other functional limitations can operate in digital environments effectively and independently.
Student at laptop. Photo by Aalto University / Aino Huovio
A person holding a laptop

The key principles of digital accessibility are:

  1. Perceivable: Information and user interface components must be presented in ways that all users can perceive. This may include providing text alternatives for images, adding captions to audio/video content, and ensuring content can be understood with assistive technologies such as screen readers.
  2. Operable: User interface components and navigation must be operable for all users. This means functionality must be accessible via a keyboard or other assistive input devices, not only a mouse.
  3. Understandable: Information and the operation of the user interface must be understandable. This means consistent navigation patterns, clear instructions, simple language, and predictable functionality.
  4. Robust: Content must be sufficiently robust to be reliably interpreted by a wide variety of user agents, including assistive technologies. This includes ensuring compatibility with current and future technologies. https://www.aalto.fi/fi/palvelut/ohjeet-digitaalisten-kanavien-sosiaalisesti-kestavaan-suunnitteluun (added by Anna Savisaari)

Digital accessibility is often guided by standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C). Complying with these not only improves the usability and inclusiveness of digital products, but may also be a legal requirement in many jurisdictions, such as the United States’ Americans with Disabilities Act (ADA) or the EU’s Web Accessibility Directive.

Prioritizing digital accessibility means creating a more inclusive digital environment where everyone has equal access to information and digital resources.

Digital Services Act and Aalto University

The Act on the Provision of Digital Services is a Finnish law intended to improve the accessibility and compliance of public online services. The Digital Services Act is based on the European Union’s Web Accessibility Directive and obliges public entities to ensure that digital services are available to all users, including people with various functional limitations.

For Aalto University, this means that the digital services it provides—such as websites, learning environments, and other online services—must meet accessibility requirements. Aalto University, like other higher education institutions in Finland, is obliged to comply with the Digital Services Act and to ensure that its digital services are as barrier-free as possible for all users.

In practice, this means, for example, that the content on Aalto University’s websites must be accessible with various assistive technologies, such as screen readers. In addition, the sites must be structured and visually designed so that they are readable for people with visual or cognitive challenges.

Aalto University, like other organizations, can also prepare an accessibility statement that describes in more detail how the accessibility requirements have been taken into account and what development measures are planned. This helps users understand how well the services meet accessibility standards and what improvements can be expected.

Braille keyboard

Digipalvelulain soveltamisesta yliopistoissa (in Finnish) (external link)

Available only in Finnish: Tässä artikkelissa tarkastellaan digipalvelulain aiheuttamia muutoksia yliopistojen vastuissa liittyen tuottamiinsa digitaalisten palveluiden saatavuuteen ja saavutettavuuteen. Artikkeli myös avaa keskeiset lakiin liittyvät käsitteet.

Saavutettavuusvaatimusten siirtymäajat

Digital accessibility requirements (in Finnish) (external link)

The EU directive on the accessibility of the websites and mobile applications of public sector bodies implemented into Finnish law.

Keyboard with the accessibility key

Web Accessibility (external link)

Web accessibility allows everyone, including people with disabilities, to perceive, understand, navigate and interact with the Internet. The same vision of accessibility needs to apply to mobile applications, considering the developments in technology and trends in the last years.

Illustration of digital way of working

Digital Service on a Digital Platform (external link)

A Digital Service is a software service designed to fulfil a product capability and run on a Digital Platform. Such a service might be a monolith, or composed of multiple microservices. It’s owned by a single Digital Service team responsible for understanding its customers, and producing a service that meets their needs.

Group of people using smart phones

The Digital Services Act: ensuring a safe and accountable online environment (external link)

For the first time a common set of rules on intermediaries' obligations and accountability across the single market will open up new opportunities to provide digital services across borders, while ensuring a high level of protection to all users, no matter where they live in the EU.

Accessible documents

  • Publish always as an HTML webpage if possible; It’s the best way to reach as many users as possible. If you do need to publish a document, it should be in addition to an HTML version.
  • Documents like PDFs make your content harder to find, use and maintain. It can be difficult for users to customise them for ease of reading, and they might not work well with assistive technologies like screen readers.
  • https://www.aalto.fi/fi/palvelut/tarkistuslista-oppimateriaalin-ja-digitaalisen-sisallon-saavutettavuudesta

2 Accessibility in the web

Aalto.fi platform

All Aalto's websites and services must fulfil the accessibility guidelines. The easiest way to improve your online presence is to create you web pages as part of the aalto.fi site. The aalto.fi platform is by default accessible, and you won't have to think about the technical side, only ensure your content and links follow the guidelines. Contact communications department to learn more about aalto.fi or learn more about the Drupal platform through the links below.

Write and add the accessibility statement for your website or service

Reviewing your accessibility statement is an opportunity to check ‘usability’. The accessibility statement is not merely a list of compliance criteria – which in itself is not very helpful. Many assistive technology users have to navigate the entire page before they can even find the statement. A good statement will add value for diverse users by giving them practical advice on how to improve their experience with web browser features or add-ons, or by explaining how to turn on the captions for videos. Thus, the accessibility statement can become a resource for students, partners and employees rather than purely a legal document.

Links to guidelines and instructions about accessibility on websites, VLEs and social media

New videos published on the site need to be captioned

Accessible Aalto

A happy student slides downhill a snowbank

Accessible Aalto

Aalto University strives towards being an accessible, safe and healthy university where research, teaching and services are accessible for all.

Equality, diversity and inclusion at Aalto
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