Open University contact details
Open University e-mail
E-mails are answered generally Monday to Friday from 9.30-14.00. E-mail is the best and fastest way to contact the Open University. Please include in your message your full name and Aalto student number if you have it.
Open University phone service tel. +358 2 944 29292
- Mon-Tue at 13.00-14.00 and Fri at 12.00-13.00
Extra phone service times:
- mon. 27.3.23 at 9.00-11.00 (+ normal phone service 13.00-14.00)
- tue. 4.4.23 at 9.00-11.00 (+ normal phone service 13.00-14.00)
- wed. 5.4.2023 at 9.00-11.00 and 13.00-14.00
- wed. 12.4.2023 at 9.00-11.00 and 13.00-14.00
- tue. 6.6.23 at 9.00-11.00 (+ normal phone service 13.00-14.00)
You can also book a phone appointment also by e-mail.
Starting Point student service hub in Otaniemi (Espoo, Otakaari 1, Undergraduate centre, room Y199a) is open for also face-to-face service. Please see the opening hours here. Open University students can visit Starting Point with the following issues:
- transcript of records
- proving of identity
Open University is a unit of Learning Services (External Customers) at the Aalto University. You can search personnel and teacher contact information at Aalto People. You can contact teachers during lectures or on MyCourses.
Questions and answers
Results, certificates and transcripts of records
Find out where you can find the results of your Open University courses and exams and how you can order certificates and transcripts of records of your studies at the Open University.
Exam instructions at the Open University
Everything you should know about exams at Aalto University Open University
Study places and access control
Welcome to Aalto Campus! Find information how to access study places on the campus.