Frequently asked questions
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Open University e-mail
E-mails are answered generally Monday to Friday from 9.30-14.00. E-mail is the best and fastest way to contact the Open University. Please include in your message your full name and Aalto student number if you have it.
Open University phone service tel. +358 2 944 29292
Extra phone service times:
You can also book a phone appointment also by e-mail.
Campus
Starting Point student service hub in Otaniemi (Espoo, Otakaari 1, Undergraduate centre, room Y199a) is open for also face-to-face service. Please see the opening hours here. Open University students can visit Starting Point with the following issues:
Personnel
Open University is a unit of Learning Services (External Customers) at the Aalto University. You can search personnel and teacher contact information at Aalto People. You can contact teachers during lectures or on MyCourses.
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Read more about how to study at the Open University.
Find out where you can find the results of your Open University courses and exams and how you can order certificates and transcripts of records of your studies at the Open University.
Everything you should know about exams at Aalto University Open University
Welcome to Aalto Campus! Find information how to access study places on the campus.
Open University exists for everyone.