Aalto service entities

Aalto services are organized into 11 centralized and three school-specific service entities providing support for high-quality research, education and impact.

Aalto University Campus and Real Estate (ACRE)

Aalto University Campus and Real Estate (ACRE, or Campus Services, CAS) is responsible for the construction management, development and maintenance of Aalto facilities as well as services related to their use.

Advancement and Corporate Engagement (ADCO)

Advancement and Corporate Engagement (ADCO) supports interaction with stakeholders, maintains relationships with companies, donors and alumni, and develops services and relationships that foster growth in the innovation ecosystem and entrepreneurship.

Communications Services (COS)

Communications Services (COS) is responsible for strategic communications, marketing, brand and visual identity of the university and its schools; coordinates and develops university’s communications channels; plans, supports and executes communications operations; and is responsible for media relations and strategic events at the university.

Financial Services (FIS)

Financial Services (FIS) provides services related to securing Aalto's economic sustainability by diversifying and maximising its funding base, driving the efficient use of resources, and providing professional financial services within the university.

Travel Services offers digital, mobile, and professional services for work travel to Aalto University staff, visitors, and students. Travel services are produced in collaboration with the university’s service organization, travel agency, system vendors, and other partners. Travel Services ensure that work travelling is smooth, safe, and cost-effective.

Human Resource Services (HRS)

Human Resource Services (HRS) supports the achievement Aalto University’s objectives by offering services to the university’s faculty and staff to ensure an inspiring work environment, positively challenging assignments, good working conditions and attractive career systems. HR processes support management, research and teaching work, as well as work in art and creative practices. The university as an employer particularly invests in personnel well-being, competence development and creating a well-functioning, multicultural community. HRS also supports the internationalisation of Finnish personnel and the integration of international personnel.

Innovation Ecosystem Services (IES)

Innovation Ecosystem Services (IES) develops services and contacts that foster the growth of the innovation ecosystem and entrepreneurship activities, and is responsible for coordinating multidisciplinary research and artistic work within the university.

IT Services (ITS)

IT Services (ITS) produces services for researchers, teachers, students and other staff to make their work more flexible, wide-ranking and secure regardless of time and location.

ITS is responsible for Aalto’s overall Enterprise and ICT Architecture and related products and services, including project portfolio management, common applications and platform development and maintenance, IT infrastructure, IT equipment and software purchasing, IT end-user services and IT security.

Leadership Support Services (LSS)

Leadership Support Services (LSS) supports the implementation of Aalto University strategy and the development of practices  and procedures through analysing of the operational environment and advocating proactive measures. LSS is responsible for internal governance processes, including quality management, and for the university’s document and registry services. LSS supports the university leadership in developing and coordinating strategic partnerships, ensuring the university’s visibility in relevant national and international contexts as well as in providing business analyses on the global operating environment. School-level development and quality activities are connected to LSS through matrix organization. 

Legal Services (LEGAL)

Legal Services offers assistance in all legal and agreement matters of Aalto University. We want to help Aalto University avoid unnecessary legal risks and support achievement of its objectives by offering professional legal services and promoting compliance, responsibility, and ethics within the university’s activities. We provide assistance on legal and agreement matters related to Aalto’s core activities in research, innovation and education as well as e.g. employment relationships, IT, facilities and finance.

Learning Services (LES)

Learning Services (LES) combines services related to teaching, the development of teaching, and students. LES supports Aalto University’s students by providing them with services needed during their entire study track. LES also supports teachers and programme directors in the planning, execution, and development of their administrative duties related to teaching and programme development as well as teaching competence development. LES supports the internationalisation of studying and teaching and provides services for external clients, including alumni and prospective students. The Language Center and the Learning Center (including Library and Information Services) are part of LES.

Research Services (RES)

Research Services (RES) offers services for externally funded research and artistic projects throughout the lifecycle of the funding. RES provides library resources for staff and students. Doctoral education services is part of RES. RES  also develops several university-wide research policy areas such as multidisciplinarity, open science, research ethics, assessment of research and artistic activities, ACRIS research information system, and university profiling.

Technical Support Services (TSS)

Experimental research, participatory teaching and art and creative practices involving multiple technology applications play a key role in the activities of the university. Technical support is responsible for maintaining the university’s infrastructures, equipment and premises for research, art and creative practices, and other tasks requiring technical knowledge and skill, such as providing support for teaching in student laboratories and workshops.

Security and Lobby Services

Aalto University Lobby Services provides guidance and other services to employees and visitors of Aalto facilities, while helping to maintain general safety and security of campus facilities.

Secretarial Services (SES)

Secretarial services are coordinated at the level of the individual schools and units.

Read more about services and Enablers


Enabling our success

To enable our success, we invest in our community & people, infrastructures & campus and services & resources.

Our strategy
Aallon kampus

Management of Enablers

Aalto University’s purpose is to shape a sustainable future by means of high-quality research, education and impact. To enable our success, we invest in our community and people, infrastructures and campus, and services and resources.

Aalto Handbook
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Leadership Support Services

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