Warranty and service
Taking the device to warranty repair
The easiest way of getting the faulty device to warranty repair is done by contacting Aalto IT Servicedesk. IT Servicedesk checks if the fault can be fixed independently and, if needed, takes the device for manufacturers service. At the Servicedesk you can also ask for backup devices for a short-term loan.
IT End User Support is a contact point to the users of the Aalto University IT who are in need of help and information. You can ask for help by email, telephone, chat or visiting the service desk during opening hours.