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Master's Programme in Information and Service Management
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Curriculum 2026–2028
About the programme
Degree level learning goals
MSc degree studies consist of programme studies and elective studies. In some programmes, there is also a compulsory minor. The scope of the modules varies between programmes.
In addition to the goals stated in Government Decree on University Degrees (794/2004) 7 § the aim of the Master of Science degree in Economics and Business Administration is to provide students with
- a comprehensive understanding of the area of specialisation, including its potential to address environmental, economic and social sustainability challenges;
- the ability to identify and analyse sustainability challenges and business opportunities and creatively develop solutions;
- the ability to independently retrieve, assess, apply and create knowledge in the field of business and economics;
- the ability to reflect on the ethical foundations and implications of business decision-making for different stakeholders and to act accordingly; and
- the ability to communicate effectively and to foster diversity, equity and inclusiveness in organisations.
Programme level learning objectives
Students in the Master’s programme in Information and Service Management learn
- a comprehensive understanding of business analytics, information systems, and supply chains, including the potential to address environmental, economic, and social sustainability challenges within related domains;
- the ability to identify and analyse sustainability challenges and business opportunities, and creatively develop solutions using data, business intelligence, digital approaches, and process analysis;
- the ability to independently retrieve, assess, apply, and create knowledge to develop digital business models, services, and global supply chains;
- the ability to reflect on the ethical foundations of data usage and implications of strategic and operative decisions within and between firms, considering a broad set of stakeholders;
- the ability to communicate data-driven decisions effectively and to foster diversity, equity, and inclusiveness across firms and supply chains; and
- the ability to lead digital service design projects and manage digital products.
Degree structure
Total
120
ECTS
84-90
ECTS
30-36
ECTS
*Including Master's thesis 30 ECTS
Programme studies 84–90 ECTS
Code: BIZ214
Scope: 84–90 ECTS
Programme director: Professor Matti Rossi
| Course code | Course name | ECTS | Teaching |
|---|---|---|---|
| ISM.thes | Master’s Thesis | 30 | |
| ISM-E5001 | Master's Thesis Seminar | 3 | I-II, III-V English |
| BIZ.matr | Maturity Test | 0 | |
Choose 6-12 ECTS |
|||
|
57E00500 ISM-E3005 30E03500 37E01500 |
Capstone: Business Intelligence Capstone: Supply Chain Improvement Project1 Capstone: Data Science for Business II Capstone: Project Management and Consulting Practice |
6 6 6 6 |
IV-V English IV English II English I English |
Choose 12-18 ECTS |
|||
| 35E03000 | Sustainable Supply Chains | 6 | I English |
| ISM-E1004 | Business Analytics 2 | 6 | III English |
| ISM-E2001 | Digital Platforms2 | 6 | IV English |
Elective courses
Courses are grouped under recommended paths (Business analytics, information systems science, supply chain management), but you may mix them freely. Choose either all courses from this list or include max. 12 ECTS from other optional supporting courses below. |
|||
| Business Analytics | |||
| 30E03000 | Data Science for Business I | 6 | I English |
| 30E00400 | Simulation | 6 | 2026-27: I English 2027-28: No teaching |
| ISM-E1008 | Dynamic Decision Processes | 6 | I English |
| ISM-E1011 | Quantitative Behavioral Research4 | 6 | II, IV English |
| ISM-E1005 | Forecasting Methods in Business Analytics | 6 | II English |
| ISM-E1009 | Analytics for sustainability | 6 | V English |
| ISM-E1007 | Current Topics in Analytics Research D | 6 | III English |
| ISM-E1006 | Decision Analytics for Consulting | 6 | IV English |
| ISM-E1010 | Optimization for Prescriptive Analytics | 6 | V English |
| Information Systems Science | |||
| ISM-E2008 | System Dynamics Modelling in Information Systems | 6 | I English |
| 37E00200 | Strategic Information Technology Management | 6 | II English |
| ISM-E2004 | Introduction to Digital Service Design | 6 | II English |
| ISM_E2007 | Digital Sustainability and Ethics5 | 6 | III English |
| ISM-E2003 | Information Security Management | 6 | III English |
| ABL-E2616 | Foundations of Data Regulation | 6 | III English |
| ISM-E2005 | Digital Service Product Management | 6 | IV English |
| ISM-E2222 | Current Topics in Digital Business | 6 | V English |
| 37E44000 | Critical Issues in Information Systems Research | 6 | V English |
| Supply Chain Management | |||
| 35E02000 | Procurement and Strategic Sourcing | 6 | I English |
| ISM-E3003 | Operations and Supply Chain Analytics6 | 6 | II English |
| ISM-E3004 | Revenue Management and Demand Analytics7 | 6 | III English |
| ISM-C3002 | Operations and Supply Chain Risk Management | 6 | IV English |
| 35E00550 | Quality and Performance Management | 6 | V English |
| ISM-E3333 | Current Topics in Supply Chain Management | 6 | 2026-27: No teaching |
| Other optional courses 0-12 ECTS may be selected from the following courses and included in the total. |
|||
| Supporting courses for Business Analytics specialization | |||
| Intermediate level courses | |||
| ISM-C1004 | Business Analytics 1 | 6 | II English |
| ISM-C1003 | Mathematical Tools for Analytics | 6 | I-II English |
| 30C02000 | Negotiation Analytics | 6 | V English |
| ISM-A1111 | Introduction to Generative AI | 3 | I-V English |
| CS-A1111 or CS-A1113 or CS-A1110 |
Ohjelmoinnin peruskurssi Y1 or Basics in Programming Y1 or Ohjelmointi 1 |
5 | I-II Finnish / English |
| CS-A1121 or CS-A1123 or CS-A1120 |
Ohjelmoinnin peruskurssi Y2 or Basics in Programming Y2 or Ohjelmointi 2 |
5 | III-IV Finnish III-IV English IV-V Finnish |
| Supporting courses for Information Systems Science specialization | |||
| Intermediate level courses | |||
| ISM-C2002 | MySQL for Data Analytics | 6 | I English |
| CS-C3120 | Human-Computer Interaction | 5 | I-II English |
| CS-A1111 or CS-A1113 or CS-A1110 |
Ohjelmoinnin peruskurssi Y1 or Basics in Programming Y1 or Ohjelmointi 1 |
5 | I-II Finnish / English |
| CS-A1121 or CS-A1123 or CS-A1120 |
Ohjelmoinnin peruskurssi Y2 or Basics in Programming Y2 or Ohjelmointi 2 |
5 | III-IV Finnish III-IV English IV-V Finnish |
| Advanced level courses | |||
| ABL-E2606 | Data Protection | 6 | I English |
| ABL-E2604 | Aineettomat oikeudet liiketoiminnassa | 6 | II Finnish |
| Supporting courses for Supply Chain Management specialization | |||
| Intermediate level courses | |||
| 35C03000 | Capstone: Process Analysis and Management | 6 | II English |
| ISM-C3001 | Global Logistics and Distribution | 6 | III English |
| ISM-C5000 | Operaationhallinta ja analytiikka julkisella ja kolmannella sektorilla | 6 | III Finnish |
| Advanced level courses | |||
| TU-E2112 | Innovation in Operations | 5 | III-IV English |
| CIV-E2050 | Operations Management in Construction | 6 | IV English |
| ECON-C5100 | Digital Markets | 6 | I English |
| ABL-E2620 | Tullit ja verot kansainvälisessä kaupassa | 6 | I Finnish |
| Other courses | |||
| 57E09100 or BIZ-E0100 |
Student Project8 or Customized Student Business Project |
6 6 |
|
1 Replaces course ISM-E3002 Capstone: Future-proofing Supply Chains. Only one of them can be completed.
2 Replaces course 37E00100 Information Economy. Only one of them can be completed.
3 If you chose one Capstone course and 2 other compulsory courses, then the minimum for the programme electives is 33 cr.
4 Replaces course ISM-E1002 Survey Research. Only one of these two courses can be completed
5 Replaces course ISM-E2006 Ethics in Digital Innovation. Only one of them can be completed.
6 This course has similar content to the previous course 35E00750 Logistics Systems and Analytics. Only one of them can be included in the degree.
7 This course has similar content to the previous course 35E00350 Sales & Operations Planning D. Only one of them can be included in the degree.
8 Suitability for the ISM programme elective is determined on a case-by-case basis and must be approved before the project begins. General requirements: the project must be conducted in English. Please see the course description on Sisu for more information.
Elective studies 30–36 ECTS
Elective studies must meet the following requirements: they must be completed at a university or university of applied sciences; they must, as a rule, be a part of the degree studies of the university or university of applied sciences organizing the studies and they must meet the objectives of the degree completed at the Aalto University School of Business. Elective studies cannot overlap with other studies included in the degree in terms of content and intended learning outcomes.
Higher education institutions also offer studies outside degree education aimed at a wide audience, the suitability of which for the degree is assessed in relation to the intended learning outcomes of the degree. For example, courses that can be completed freely online and have a scope of 1-3 ECTS are generally not accepted as part of the degree.
Elective studies are selected so that the scope of the degree of 120 ECTS is met.
Elective studies can, for example, be used for:
- completing a minor
- broadening your skills and knowledge via multidisciplinary studies by
- completing another minor or individual courses in the fields of technology, art and design
- completing University Wide Studies
- completing studies at European Unite! universities
- completing network studies, for example from the Hilma network of gender studies or other networks
- acquiring entrepreneurial skills
- deepening language and communication skills by
- completing studies at the Aalto University Language Centre either as individual courses or as an entire minor
- completing studies in language and multicultural studies offered by European Unite! universities
- broadening or deepening expertise in your own field by
- completing additional studies in your programme or major
- completing studies in other programmes or majors
- completing additional studies in a minor
- completing the Customized Student Business project BIZ-E0100 (read more here) or Non-governmental organization project BIZ-E0110 (read more here)
- acquiring working life skills by completing an intership (read more at During your studies > Other studies)
- learning self-leadership skills, finding meaningfulness and developing study-wellbeing by completing Personal Impact courses.
A minor can be
- a minor organized by Aalto University (find the list of offered minors here)
- international minor that is completed through the Aalto University exchange programme at a university abroad or in a programme fulfilling the requirements of the exchange programme as a free mover student (instructions here)
- a study module completed at another university in Finland or abroad. As a rule, the minor must be a confirmed minor or similar study module in the curriculum of the higher education institute offering the study module.
The scope of the minor is determined according to the requirements of the minor.
If you have mandatory language studies in your master's degree, they are included in the elective studies module. You have received information about these in the beginning of your studies, if this applies to you. If you are uncertain of whether you need to demonstrate language proficiency in the master's degree, please contact your programme's planning officer to get further information about the matter.
- If you have completed your bachelor's degree in Finland (in Aalto or in another higher education institute), you have fulfilled the compulsory language requirements in the respective degree or received the exemption. You do not need to complete language studies in the master's degree.
- If your language of education is Finnish or Swedish and you have completed your bachelor’s degree outside of Finland, you must demonstrate proficiency in national languages by writing the maturity test in your language of education (Finnish or Swedish) and complete the language proficiency tests in the other national language. Read more about the language of education here. You may also apply for an exemption of demonstrating proficiency in national languages. See also the following bullet.
- If you have completed your bachelor’s degree outside of Finland, you must complete minimum of 3 ECTS in English including both oral and written proficiency. You can choose any course on level B2 or higher. Courses at a sufficient level and including both oral and written proficiency are marked with ‘o’ and ‘w’ in the course name. Students, whose language of education is not Finnish or Swedish, may alternatively complete an elementary course in Finnish or in Swedish. The courses in national languages can be at any level on CEFR scale.