AI Services
Information on Aalto University's official and productized AI services
Slowness in Aalto AI Assistant and AI API services
There is slowness in Aalto AI Assistant responses and Aalto API services due to a fault in Microsoft’s Azure AI services in Sweden. Aalto AI Assistant’s responses may take 30–40 seconds instead of the usual 5–10 seconds.
Aalto’s AI services use the Sweden Central Azure region for reasons including availability and environmental considerations.
We apologise for the inconvenience.
Aalto’s AI services use the Sweden Central Azure region for reasons including availability and environmental considerations.
We apologise for the inconvenience.
For more information, please contact IT Service Desk (servicedesk@aalto.fi)
IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
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Join Unite! webinars on the European Student Card, European Degree Label and collaborative courses
Join June Online sessions aimed at faculty and staff working in digital campus development, joint programmes and collaborative teaching.
Aalto University involved in four research projects selected for funding in Business Finland’s major call
The Rise to Challenge projects will develop AI-powered decision-making in healthcare, signal technology to scale up quantum information processing, higher-precision imaging technology and quantum computing applied to bio and DNA data.
MyCourses maintenance break Mon 15 June, 2026 at 9.00-17.00
MyCourses maintenance break on 15 June 2026 starting at 9.00. During this break, the service is not in use.