AI Services
Information on Aalto University's official and productized AI services
Service outage in Aalto AI Assistant and AI API services on 27 Jan 2026
On Tuesday, 27 January 2026, Microsoft’s Azure AI services in Sweden Central experienced an unexpected and significant outage between 11:22 and 17:12.
Due to the outage, Aalto AI Assistant and the AI API services were unavailable.
Aalto’s AI services use the Sweden Central Azure region for reasons including availability and environmental considerations.
We apologise for any inconvenience caused.
Due to the outage, Aalto AI Assistant and the AI API services were unavailable.
Aalto’s AI services use the Sweden Central Azure region for reasons including availability and environmental considerations.
We apologise for any inconvenience caused.
IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Read more news
Vertics Oy was born from the vision of two upper secondary school students
Atte Pohjanmaa, who founded a company when he was still an upper secondary school student, succeeded in growing his company even during the coronavirus years.
Shell servers have been rebooted on July 8th
Shell servers kosh.aalto.fi, lyta.aalto.fi and servers for light computation brute.aalto.fi and force.aalto.fi have been rebooted on July 8th.
Researcher-established company Xiphera growing rapidly
Xiphera Oy, which is celebrating its ninth anniversary, has developed hardware-based encryption solutions for the prevention of information security threats. The company is a deep tech company and its products are based on research and produce new technological solutions.