AI Services
Information on Aalto University's official and productized AI services
Service outage in Aalto AI Assistant and AI API services on 27 Jan 2026
On Tuesday, 27 January 2026, Microsoft’s Azure AI services in Sweden Central experienced an unexpected and significant outage between 11:22 and 17:12.
Due to the outage, Aalto AI Assistant and the AI API services were unavailable.
Aalto’s AI services use the Sweden Central Azure region for reasons including availability and environmental considerations.
We apologise for any inconvenience caused.
Due to the outage, Aalto AI Assistant and the AI API services were unavailable.
Aalto’s AI services use the Sweden Central Azure region for reasons including availability and environmental considerations.
We apologise for any inconvenience caused.
IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
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MyCourses maintenance break Mon 15 June, 2026 at 9.00-17.00
MyCourses maintenance break on 15 June 2026 starting at 9.00. During this break, the service is not in use.
Fifty students from Thailand enhanced their technological knowledge at Aalto University this spring
Aalto University Summer School hosted a group of 50 students from Thailand for the second time as part of the Innovation through Technology study program.
Aalto University supports the combining of elite sport and studies – a quality label was awarded by the Olympic Committee
The audit team praised personalised study planning, flexible study paths and guidance related to a dual career