IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Loan laptops available for students from IT Services for short-term use
IT Services has a new service: we lend laptops to Aalto University students for short-term use.
All Aalto students can borrow a Windows laptop for exams for one to three days. Additionally, students from the School of Arts, Design and Architecture can borrow Mac laptops for projects or courses for one to four weeks.
The teacher orders the loan laptop; the student does not place the order themselves. IT Services recommend that the loan be requested at least a week before the laptop is needed. This ensures that IT Services can guarantee the device's availability and prepare it accordingly.
All Aalto students can borrow a Windows laptop for exams for one to three days. Additionally, students from the School of Arts, Design and Architecture can borrow Mac laptops for projects or courses for one to four weeks.
The teacher orders the loan laptop; the student does not place the order themselves. IT Services recommend that the loan be requested at least a week before the laptop is needed. This ensures that IT Services can guarantee the device's availability and prepare it accordingly.
The Safe Exam Browser program (SEB) and Microsoft Office package are automatically installed on the laptop.
More information and instructions for ordering
Learn more about loan laptops, how to order them and instructions for students and teachers on the Laptops for loan for students page.
Questions?
For more information, please contact IT Service Desk (servicedesk@aalto.fi)
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MyCourses maintenance break Mon 15 June, 2026 at 9.00-17.00
MyCourses maintenance break on 15 June 2026 starting at 9.00. During this break, the service is not in use.