IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Loan laptops available for students from IT Services for short-term use
IT Services has a new service: we lend laptops to Aalto University students for short-term use.
All Aalto students can borrow a Windows laptop for exams for one to three days. Additionally, students from the School of Arts, Design and Architecture can borrow Mac laptops for projects or courses for one to four weeks.
The teacher orders the loan laptop; the student does not place the order themselves. IT Services recommend that the loan be requested at least a week before the laptop is needed. This ensures that IT Services can guarantee the device's availability and prepare it accordingly.
All Aalto students can borrow a Windows laptop for exams for one to three days. Additionally, students from the School of Arts, Design and Architecture can borrow Mac laptops for projects or courses for one to four weeks.
The teacher orders the loan laptop; the student does not place the order themselves. IT Services recommend that the loan be requested at least a week before the laptop is needed. This ensures that IT Services can guarantee the device's availability and prepare it accordingly.
The Safe Exam Browser program (SEB) and Microsoft Office package are automatically installed on the laptop.
More information and instructions for ordering
Learn more about loan laptops, how to order them and instructions for students and teachers on the Laptops for loan for students page.
Questions?
For more information, please contact IT Service Desk (servicedesk@aalto.fi)
Read more news
Professor Pauliina Ilmonen: Learning mathematical software in upper secondary school takes time away from learning the basics
Pauliina Ilmonen, Professor of Statistics at Aalto University, will step into the role of Dean of the School of Science at the beginning of June. She wants to emphasize the fundamentals in the study of mathematics.
Nordea and Aalto University to explore the future of AI and human-machine interaction
Aalto University and Nordea are launching a long term research and education partnership to explore how machine agency will shape the future of services.
New e book apps will replace Adobe Digital Editions from 20 May
There will be changes to how DRM (Digital Rights Management) protected e books are downloaded in Ebook Central, EBSCO eBooks and VLeBooks. Adobe Digital Editions will be replaced by new apps that better support accessibility.