IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Student: do you need to borrow a laptop for an exam, course or project?
IT services lend laptops to Aalto University students for short-term use. All Aalto students can borrow a Windows laptop for exams for 1-3 days. Additionally, students from the School of Arts, Design and Architecture can borrow Mac laptops for projects or courses for one to four weeks.
Students do not order the loan laptop themselves; the order is placed by the teacher. IT Services recommend that the loan be requested at least a week before the laptop is needed. This ensures that IT Services can guarantee the device's availability and prepare it accordingly.
Students do not order the loan laptop themselves; the order is placed by the teacher. IT Services recommend that the loan be requested at least a week before the laptop is needed. This ensures that IT Services can guarantee the device's availability and prepare it accordingly.
The Safe Exam Browser program (SEB) and Microsoft Office package are automatically installed on the laptop.
More information
Read more about loaning laptops on the Laptops for loan for students page.
Any questions?
Should you have any questions, please contact IT Service Desk (servicedesk@aalto.fi).
IT Services
You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.
Read more news
The campus welcomes its third Learning Lounge
Learning Lounge makes a new expansion into Restaurant Aalto Kvarkki on 16 March.
Results of the doctoral graduate survey 2025
Doctoral graduates consider that they have gained the knowledge and skills for producing new scientific knowledge. Almost half aim for a career in the academia.
Applications for Fulbright grant programmes to the United States are now open
Application period for Fulbright's grants for the academic year 2027–28 is open until May 2026.