IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Access to Aalto University services blocked from anonymous proxies and Tor network on 29 April 2025
Aalto University’s cyber security resilience is constantly developed. As part of this development work, from 29 April 2025 onwards, access to Aalto University services is not possible from anony-mous proxies, botnets or Tor networks.
What do I need to do?
If you’re using a third-party virtual private network (VPN) solution your access to Aalto services may be blocked. This is due to VPN providers’ IP addresses being commonly classified as anonymous proxies, which they technically are.
When working outside of Aalto University networks, it is recommended to use Aalto VPN service, to connect to Aalto University services. Using Aalto VPN helps secure communications and gain the best possible access to Aalto University services when working outside Aalto networks.
Instructions on establishing a remote connection (VPN) to an Aalto network
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See your programme's Student Guide pages for 2026–2027, 2027–2028 degree requirements
Check the changes and start planning your studies of the coming academic year! The curriculum information is published for applicants and students for planning the studies and familiarizing with the programmes.
Apply to the University of Helsinki’s Swedish-language Nightingale mentoring programme!
Students at Aalto University can apply to University of Helsinki’s Swedish-language Nightingale mentoring programme that brings together higher education students and children who are between the ages of 9 and 12 and who live in Helsinki.
Apply Now: Study Geothermal Energy in Italy This Summer
Take this course and combine online learning with an on-site experience in Italy.