Dialogue challenges some common habits. Deciding what to say or propose before the conversation has begun leaves no room for surprises. Knowing what to say and just waiting for your turn to say it often makes people deaf toward the unexpected and unable to notice the new that could emerge.
Listening is a core skill of dialogue. It connects us to what is going on in a meeting or other gathering. According to Otto Scharmer, listening is also the source of great leadership. He has identified four levels of listening that facilitate radical co-creation.