Aalto University

Information on coronavirus

Information on the effects of coronavirus on activities at Aalto University (updated 27.3.).
Laboratoriossa käytössä oleva koeputkiteline.

Page updated on 27 March

On 27 March, we have updated instructions for borrowing items and tools for remote work as well as implications particularly on faculty and staff visits to campus due to the potential temporary access restrictions to the Uusimaa region.

Borrowing items and tools for remote work 

Aalto University faculty and staff can borrow items and tools for remote work from the campus in order to e.g. improve ergonomics or for necessary teaching and research needs. To borrow items, please ask for permission from your supervisor and send a notification to [email protected] by 16.00 on weekday prior to your intended visit. In the email you should include

  • your name 
  • are you visiting the campus from outside Uusimaa (city/municipality) 
  • visit time and place 
  • reason for your visit and 
  • approval from your supervisor attached.  

You will then receive a visiting time confirmation by 18.00. Please note that the university will not receive visitors from outside of the university, so make sure you only borrow items that you can carry yourself or agree upon support with the lobby personnel. More detailed instructions on borrowing items and tools can be found in https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus (please login with your Aalto credentials). 

Faculty and staff visits to campus 

Due to the Finnish Government’s decision to temporarily close the borders of the Uusimaa region, we are specifying our guidelines related to faculty and staff visits to campus. The specification concerns information about visits from outside of the Uusimaa region. This information is necessary for processing necessary documentation to the authorities. 

If you have a specific need to visit the campus facilities between now and 13 April 2020, please send a notification to [email protected] by 16.00 one weekday prior to your intended visit. You should include in the email the following items: 

  • your name 
  • are you visiting the campus from outside of the Uusimaa region (city/municipality) 
  • visit time and place 
  • reason for your visit. 

You will then receive a visiting time confirmation by 18.00. For those visiting from outside the Uusimaa region, the university will handle the requests according to the latest guidelines from the authorities, and the required information for the permits will be attached to the confirmation for authority use. Please note, that between now and 13 April access to Aalto University facilities will be only from main doors and lobbies of the buildings.   

Detailed instructions on visiting the campus facilities can be found at: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus (please login with your Aalto credentials). 

We want to ensure the health and safety or our staff, and we will do everything we can to slow down the spread of the coronavirus.

You can find a summary of the current instructions to be followed by all Aalto community members below.

Instructions for studing and teaching

  • Instructions for picking up materials from Aalto ARTS https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus 

  • All contact teaching is paused starting from 17 March to 13 April 2020. All planned remote teaching and online exams will be carried out according to plan. 

  • University’s facilities are not available for students from 17 March to 13 April.   

  • Summary info including students’ services and financial aid is available in Into.  

  • Our faculty is currently preparing to implement alternative teaching and assessment solutions in their courses. There may be disturbances in teaching. We ask for patience from everyone.  

  • For the faculty, there is support available for remote teaching at opit.aalto.fi. There will also be limited AV-support available on campus. Send your service request to IT Service Desk ([email protected])  

  • Timetable of exams is likely to change due to teaching arrangements. More detailed information will follow.  

  • Information on arrangements related to teaching and assessment are provided course-specifically in MyCourses.

  • Coronavirus – information for students page can be found on Into (https://into.aalto.fi/display/enopisk/Coronavirus+-+information+for+students).  

Instructions for personnel

  • Faculty and staff can borrow items and tools for remote work from the campus (in order to e.g. improve ergonomics or for necessary teaching and research needs. Detailed instructions on borrowing items and tools can be found at: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus (please login with your Aalto-credentials)

  • If you have s specific need to visit the campus between now and 13 April, please send a notification to [email protected] by 16.00 on weekdays before to your intended visit. Detailed instructions on visiting the campus facilities can be found at: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus (please login with your Aalto-credentials)

  • If you need onsite IT support between 25 March and 13 April (e.g. pick-up of a replacement device, certain software updates or AV support), send a notification to [email protected] and according to the visiting instructions above to agree on a time for your visit. If you require other IT support, please contact the IT Service Desk [email protected] 

  • Between 25 March and 13 April, all mail arriving at Aalto University will be received in the mailroom at Otakaari 1. The recipient will be informed by email of incoming mail from authorities. If you’re expecting urgent and critical mail to arrive, send the sender’s name, as well as the name and building of the recipient to [email protected] Upon receiving a notice of arrival from the Registry, send an email to [email protected] according to the abovementioned facility visit instructions to arrange a time for your mail pick-up. 

  • Work remotely. Research work will also continue as remote work. There are instructions for remote work at https://www.aalto.fi/en/services/guidelines-for-teleworking-during-the-corona-epidemic

  • To secure the functions specifically defined necessary for the university (such as IT support, facility security) during the period between 25 March and 13 April 2020, only designated members of staff and faculty can work on campus. 

  • If your sickness lasts up to 7 days (5 working days), you may be on sick leave by notifying your supervisor. If the duration of your sickness is longer than 7 days, contact occupational health care. 

Instructions for all

  • Reserving books and other library materials between 26 March and 13 April: Materials may be reserved through the AaltoFinna database. When the materials are ready to be picked up, customer service will call you to arrange a time. The pick-up point for books and other library materials is located next to the main entrance of the Learning Centre, Otaniementie 9, and it is open starting from 30 March Mon-Fri from 10.00 to 14.00. 

  • If you have serious symptoms, immediately contact your occupational health service, your student health services, your healthcare centre, healthcare emergency services or the information number mentioned in your travel insurance by phone.  

  • Use online tools (such as Microsoft Teams) when possible.  

  • IT support and systems may be very busy. The main priority for IT support will be teaching and critical activities. Please be patient and consult online instructions for support as much as possible. www.aalto.fi/en/it-help (if the link doesn't work, you can copy the URL and paste it into your web browser).

  • Do not leave Finland on a work or study trip. Travel within Finland should also be avoided. Postpone any meetings requiring travel or arrange them to be online meetings instead. 

  • Wash your hands frequently and carefully. Do not shake hands. Good hand hygiene is one of the best ways to avoid being infected by and spreading the virus. 

If you do not find answers to your questions in material published on this webpage, you can email us at [email protected].   

Aalto University Crisis Management Team (CMT) 

The Aalto University Crisis Management Team (CMT) is responsible for Aalto University’s instructions. The CMT is led by the president. Members of the CMT include the head of security and risk management and the director of communications, as well as other key Aalto staff when necessary. The CMT is following the coronavirus situation, keeping in close contact with the authorities and formulating the measures to be taken by the university. The CMT utilises the situational assessments of the Finnish authorities and experts. 

Advisory services

  • If you suspect you’ve contracted the coronavirus, the Terveystalo website (https://www.terveystalo.com/en) provides instructions for home care and treatment. Contact Terveystalo primarily through Doctor chat 24/7. You will need your online banking credentials or a mobile identification to sign in. If you don’t have these credentials, call 030 6000 and your call is directed to a doctor.
  • A nationwide telephone helpline provides general information on the coronavirus, 0295 535 535. This telephone counseling does not provide health counseling or counseling for acute symptoms on call. Open from 8 am to 9 pm on weekdays and from 9 am to 3 pm on Saturdays.
  • The public health care helpline number is 116 117 (24/7).
     

Useful links

THL.fi: Coronavirus COVID-19 - latest updates

YHTS.fi: Current information concerning the coronavirusTerveystalo website

UM.fi: Ministry of Foreign Affairs - Travel advisories (in Finnish)

UM.fi Ministry of Foreign Affairs - Info on coronavirusWHO.org: Coronavirus disease (COVID-19) outbreak

Questions and answers on coronavirus

Useful instructions

A person using VR headset

Information regarding support for online teaching at opit.aalto.fi

Information regarding support for online teaching at opit.aalto.fi

Laboratoriossa käytössä oleva koeputkiteline.

Coronavirus - Information for students

Coronavirus - Information for students

Laboratorioväline

Coronavirus guidance for events

Visitors will not be received to Aalto University for the time being. Please find below a message template for cancelling or postponing an event.

Aalto University
aalto it help en

IT Help

Here you can find instructions related to IT Services.

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