Troubleshooting for Microsoft Teams application

Here is some troubleshooting information for specific use cases that are not found in the generic Teams support page. For example, what to do if the "New Teams Meeting" icon is missing in Outlook.

"New Teams Meeting" icon is missing in Outlook?

If "New Teams Meeting" icon does not show up on the function bar of Windows Outlook calendar view, you can try the following:

  1. Close Outlook and launch the Teams application, waiting for it to properly start.
  2. Fully close the Teams application from the desktop lower right corner Teams icon with the right mouse button and Quit.
  3. Launch the Teams application again and wait for a while.
  4. If you now launch Outlookin, "New Teams Meeting" icon should appear on the calendar view.

The steps above need to be done for each new user session on virtual VDI workstations and classroom workstations because local user profiles are reset on them. These functions install into user profiles by the Teams application in the background.

You can find the genreal Teams support page here.                     

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