Adding an account in Thunderbird

Microsoft Outlook provides the best user experience when you use Aalto e-mail. However, this application is not available for all operating systems. The options available are to use Microsoft Outlook online (outlook.office.com) or e.g. Mozilla Thunderbird.

Aalto IT can provide support for using Thunderbird by means of a “Best effort” procedure, but, using Thunderbird as the primary e-mail application is not recommended.

Only latest version of Thunderbird is supported when you use Aalto cloud e-mail.

Adding an account 

First, please check that your MFA setup is okay, and your cloud inbox is usable at https://outlook.office.com

1. Make sure you have the latest Thunderbird version. 

   From top > three lines > Help > information about Thunderbird 

2. Delete the previously added Aalto account.

   Settings > Account Settings > Delete Account 

3. Add a new account.

   Settings > Account Settings > Add Account 

4. Enter your name and your Aalto email address, and select manual configuration.
5. Select Microsoft 365.
6. In the field Service URL, type: https://graph.microsoft.com/
7. Select Microsoft Graph and press Connect.
8. A Microsoft login screen will open in your browser. Log in and continue to Thunderbird. The account should now be added.