Accessibility statement - Teacher services - Course feedback tool Spark

This is an accessibility statement for the course feedback tool Spark embedded in MyCourses ( The tool is displayed in the user interface under the name "Course feedback".

Aalto University's Course feedback tool is subject to the EU's accessibility directive, the aim of which is to ensure equality in a digitalized society and set uniform requirements for accessibility. The objective of Aalto University's Teacher services of Learning services and the system supplier Studyo is to provide a service that is technically accessible and understandable in terms of its contents and that is clear and easy to use for all types of users.

The accessibility of the service has been assessed in Studyo Oy (continuous assessment) and in the thesis done in Haaga-Helia (spring 2021). The information in this accessibility assessment is based on Studyo Oy's self-assessment and the above-mentioned thesis.

State of digital accessibility

The Aalto University Spark feedback system will be launched on 23 October 2023. The site's current accessibility is WCAG 2.1, the level A+AA. The requirements of the Directive have been taken into account coninuously in the step-by-step development of the course feedback tool Spark. The course feedback tool Spark almost completely meets the requirements for accessibility.

Inaccessible content

The website requires further improvements, however, in the following areas:

  • In a few graphs, the contrast is deficient 
  • A few elements lack text matching.

Aalto University's Teacher services and Studyo Oy are committed to observing accessibility standards. We are actively working to address the accessibility issues that have been identified. Please, provide feedback to us, the administrators of the course feedback tool, if you notice any deficiencies regarding the accessibility of the site: [email protected]

We will respond to your feedback within two weeks, at the latest.

Supervisory authority

Send first your feedback to us, if you encounter any problems with accessibility on the website; We will respond to your feedback within 14 days. You may file a complaint with the Regional State Administrative Agency for Southern Finland if you are not satisfied with the response you have received from us, or if our response does not arrive within 14 days.

Contact details of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility monitoring unit
[email protected]
Phone (switchboard): +358 (0)295 016 000

Release and update information

This accessibility statement was published on 19 October 2023. 

Course feedback support illustration

Main page for instructions of course feedback tool

At Aalto University, course feedback is collected from almost all courses. On these pages you will find teacher's instructions for using the course feedback tool on MyCourses.

Aalto University students doing group work, sitting at a table with their laptops and notebooks / photo by Aalto University, Aino Huovio

Course feedback as a course element 

Course feedback is a unique part of the feedback portfolio at Aalto university and it reaches students in all phases of their studies and is collected systematically throughout Aalto. Hearing the voice of students is vital for the development of teaching and education as well as for quality assurance and for improving study-related services. Feedback is used on multiple levels in many ways and its utilisation is a special focus area at Aalto.

This service is provided by:

Learning Services

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