Contact information
Email
[email protected]
Postal address
Konemiehentie 2
02150 Espoo
Finland
Phone number
+358503862768
Areas of expertise
e-Health, Psychology, Human-computer interaction, Long-term user experience, User experince, User-centered design, requirements engineering, Accessibility
Publications
Transparency and explainability of AI systems: From ethical guidelines to requirements
Nagadivya Balasubramaniam, Marjo Kauppinen, Antti Rannisto, Kari Hiekkanen, Sari Kujala
2023
Information and Software Technology
Patients’ Experiences of a National Patient Portal and Its Usability : Cross-Sectional Survey Study
Saija Simola, Iiris Hörhammer, Yuhui Xu, Annika Bärkås, Asbjørn Johansen Fagerlund, Josefin Hagström, Mari Holmroos, Maria Hägglund, Monika Alise Johansen, Bridget Kane, Anna Kharko, Isabella Scandurra, Sari Kujala
2023
JOURNAL OF MEDICAL INTERNET RESEARCH
Transparency and Explainability of AI Systems: Ethical Guidelines in Practice
Nagadivya Balasubramaniam, Marjo Kauppinen, Kari Hiekkanen, Sari Kujala
2022
Requirements Engineering
Towards digital health equity - a qualitative study of the challenges experienced by vulnerable groups in using digital health services in the COVID-19 era
Anu Marja Kaihlanen, Lotta Virtanen, Ulla Buchert, Nuriiar Safarov, Paula Valkonen, Laura Hietapakka, Iiris Hörhammer, Sari Kujala, Anne Kouvonen, Tarja Heponiemi
2022
BMC HEALTH SERVICES RESEARCH
The Factors Associated With Nonuse of and Dissatisfaction With the National Patient Portal in Finland in the Era of COVID-19: Population-Based Cross-sectional Survey
Emma Kainiemi, Tuulikki Vehko, Maiju Kyytsönen, Iiris Hörhammer, Sari Kujala, Vesa Jormanainen, Tarja Heponiemi
2022
JMIR Medical Informatics
Health Care Professionals' Experiences of Web-Based Symptom Checkers for Triage
Sari Kujala, Iiris Hörhammer
2022
JOURNAL OF MEDICAL INTERNET RESEARCH
Patients' Experiences of Web-Based Access to Electronic Health Records in Finland
Sari Kujala, Iiris Horhammer, Akseli Vayrynen, Mari Holmroos, Mirva Nattiaho-Ronnholm, Maria Hagglund, Monika Alise Johansen
2022
JOURNAL OF MEDICAL INTERNET RESEARCH
Patient Experience from an eHealth Perspective: A Scoping Review of Approaches and Recent Trends
Johanna Viitanen, Paula Valkonen, Kaisa Savolainen, Nina Karisalmi, Sini Hölsä, Sari Kujala
2022
Yearbook of medical informatics
Trustworthy AI Services in the Public Sector: What Are Citizens Saying About It?
Karolina Drobotowicz, Marjo Kauppinen, Sari Kujala
2021
Requirements Engineering
Electronic Health Record Implementations and Insufficient Training Endanger Nurses’ Well-being: Cross-sectional Survey Study
Tarja Heponiemi, Kia Gluschkoff, Tuulikki Vehko, Anu Marja Kaihlanen, Kaija Saranto, Sari Nissinen, Janna Nadav, Sari Kujala
2021
JOURNAL OF MEDICAL INTERNET RESEARCH
Building primary health care personnel's support for a patient portal while alleviating eHealth-related stress
Iiris Hörhammer, Sari Kujala, Pirjo Hilama, Tarja Heponiemi
2021
JOURNAL OF MEDICAL INTERNET RESEARCH
Haavoittuvat ryhmät etäpalvelujen käyttäjinä: kokemuksia COVID-19-epidemian ajalta
Anu Kaihlanen, Lotta Virtanen, Paula Valkonen, Juuso Kilpinen, Laura Hietapakka, Ulla Buchert, Iiris Hörhammer, Anna-Maria Isola, Elina Laukka, Anne Kouvonen, Sari Kujala, Tarja Heponiemi
2021
Star duodecim ehealth tool to recognize chronic disease risk factors and change unhealthy lifestyle choices among the long-term unemployed
Henna Kuhlberg, Sari Kujala, Iiris Hörhammer, Tuomas Koskela
2021
JMIR Research Protocols
Leaders’ support for using online symptom checkers in Finnish primary care: Survey study
Elina Laukka, Sari Kujala, Kia Gluschkoff, Outi Kanste, Iiris Hörhammer, Tarja Heponiemi
2021
HEALTH INFORMATICS JOURNAL
How to Implement Digital Services in a Way That They Integrate Into Routine Work: Qualitative Interview Study Among Health and Social Care Professionals
Janna Nadav, Anu Marja Kaihlanen, Sari Kujala, Elina Laukka, Pirjo Hilama, Juha Koivisto, Ilmo Keskimäki, Tarja Heponiemi
2021
JOURNAL OF MEDICAL INTERNET RESEARCH
Remote Interviews and Visual Timelines with Patients
Paula Valkonen, Nina Karisalmi, Johanna Kaipio, Sari Kujala
2021
Public Health and Informatics
Ethical Guidelines for Solving Ethical Issues and Developing AI Systems
Nagadivya Balasubramaniam, Marjo Kauppinen, Sari Kujala, Kari Hiekkanen
2020
Product-Focused Software Process Improvement
Applying and Extending the FITT Framework to Identify the Challenges and Opportunities of Successful eHealth Services for Patient Self-Management
Sari Kujala, Elske Ammenwerth, Heta Kolanen, Minna Ervast
2020
JOURNAL OF MEDICAL INTERNET RESEARCH
Health professionals' experiences of the benefits and challenges of online symptom checkers
Sari Kujala, Iiris Hörhammer, Riitta Hänninen-Ervasti, Tarja Heponiemi
2020
Digital Personalized Health and Medicine - Proceedings of MIE 2020
Health care professionals' experiences of patient-professional communication over patient portals
Elina Laukka, Moona Huhtakangas, Tarja Heponiemi, Sari Kujala, Anu-Maria Kaihlanen, Kia Gluschkoff, Outi Kanste
2020
JOURNAL OF MEDICAL INTERNET RESEARCH
Usability Factors associated with Physicians’ Distress and Information System Related Stress
Tarja Heponiemi, Sari Kujala, Suvi Vainiomäki, Tuulikki Vehko, Tinja Lääveri, Jukka Vänskä, Eeva Ketola, Sampsa Puttonen, Hannele Hyppönen
2019
JMIR Medical Informatics
Encouraging the Use of eHealth Services
Nina Karisalmi, Johanna Kaipio, Sari Kujala
2019
Improving Usability, Safety and Patient Outcomes with Health Information Technology
Clinical Leaders’ Self-Perceived eHealth Competences in the Implementation of new eHealth services
Sari Kujala, Tarja Heponiemi, Pirjo Hilama
2019
MEDINFO 2019
The Cross-Sequential Approach
Sari Kujala, Talya Miron-Shatz, Jussi J. Jokinen
2019
JOURNAL OF USABILITY STUDIES
The Role of Frontline Leaders in Building Health Professional Support for a New Patient Portal
Sari Kujala, Iiris Horhammer, Tarja Heponiemi, Kim Josefsson
2019
JOURNAL OF MEDICAL INTERNET RESEARCH
Experienced time pressure and stress
Tuulikki Vehko, Hannele Hyppönen, Sampsa Puttonen, Sari Kujala, Eeva Ketola, Johanna Tuukkanen, Anna Mari Aalto, Tarja Heponiemi
2019
BMC MEDICAL INFORMATICS AND DECISION MAKING
Designing an e-learning application to facilitate health care professionals' cross-cultural communication
Nagadivya Balasubramaniam, Sari Kujala, Dicle Ayzit, Marjo Kauppinen, Tarja Heponiemi, Laura Hietapakka, Anu Kaihlanen
2018
Building Continents of Knowledge in Oceans of Data
Predictors of physicians’ stress related to information systems: A nine-year follow-up survey study
Tarja Heponiemi, Hannele Hyppönen, Sari Kujala, Anna-Mari Aalto, Tuulikki Vehko, Jukka Vänskä, Marko Elovainio
2018
BMC HEALTH SERVICES RESEARCH
Hoitohenkilökunnan rooli potilaiden motivoinnissa ja ohjaamisessa terveydenhuollon sähköisten palveluiden käyttöön
Nina Karisalmi, Johanna Kaipio, Sari Kujala
2018
Finnish Journal of eHealth and eWelfare
Health professionals’ expanding eHealth competences for supporting patients’ self-management
Sari Kujala, Elina Rajalahti, Tarja Heponiemi, Pirjo Hilama
2018
Building Continents of Knowledge in Oceans of Data
Health professionals’ expectations of a national patient portal for self-management
Sari Kujala, Iiris Hörhammer, Johanna Kaipio, Tarja Heponiemi
2018
International Journal of Medical Informatics
Johtamisen hyvät käytännöt sähköisten omahoitopalveluiden käyttöönotossa
Sari Kujala, Iiris Hörhammer, Minna Ervast, Heta Kolanen, Minna Rauhala
2018
Finnish Journal of eHealth and eWelfare
Development as a journey: factors supporting the adoption and use of software frameworks
Varvana Myllärniemi, Sari Kujala, Mikko Raatikainen, Piia Sevón
2018
Journal of Software Engineering Research and Development
Notes on wearer–worn attachments: Learning to wear
Julia Valle Noronha, Kirsi Niinimäki, Sari Kujala
2018
Clothing Cultures
Finnish physicians' stress related to information systems keeps increasing: a longitudinal three-wave survey study
Tarja Heponiemi, Hannele Hyppönen, Tuulikki Vehko, Sari Kujala, Anna-Mari Aalto, Jukka Vänskä, Marko Elovainio
2017
BMC MEDICAL INFORMATICS AND DECISION MAKING
The role of expectations in service evaluation: A longitudinal study of a proximity mobile payment service
Sari Kujala, Ruth Mugge, Talya Miron-Shatz
2017
International Journal of Human-Computer Studies
User Experience Curves (UX Curves)
Julia Valle Noronha, Sari Kujala, Kirsi Niinimäki
2017
Opening up the Wardrobe
A Use-Oriented Clothing Economy? Preliminary Affirmation for Sustainable Clothing Consumption Alternatives
Cosette M. Armstrong, Kirsi Niinimäki, Chunmin Lang, Sari Kujala
2016
SUSTAINABLE DEVELOPMENT
An Iterative Process to Connect Business and IT Development
Heli Hiisilä, Marjo Kauppinen, Sari Kujala
2016
IEEE Conference on Business Informatics
Exploring the role of ten universal values in using products and services
Timo Partala, Sari Kujala
2016
Interacting with Computers
Sustainable product-service systems for clothing: exploring consumer perceptions of consumption alternatives in Finland
Cosette Armstrong, Kirsi Niinimäki, Sari Kujala, Essi Karell, L. Chunmin
2015
Journal of Cleaner Production
Challenges of the Customer Organization's Requirements Engineering Process in the Outsourced Environment - A Case Study
Heli Hiisilä, Marjo Kauppinen, Sari Kujala
2015
21st International Working Conference (REFSQ), Essen, Germany, March 23-26, 2015
The evolving role of expectations in long-term user experience
Sari Kujala, Talya Miron-Shatz
2015
International Academic Mindtrek, Tampere, Finland, September 23-24, 2015
Customer preferences on e-stores' order-delivery service architecture: case China
Anu Bask, Merja Halme, Sari Kujala, Yiying Wu, Haian Xue
2014
26th Nordic Logistics Research Network Conference (NOFOMA), Copenhagen, Denmark, 11-13 June, 2014
Sentence completion for understanding users and evaluating user experience
Sari Kujala, Tanja Walsh, Piia Nurkka, Marian Crisan
2014
Interacting with Computers
Comparing the Effectiveness of Electronic Diary and UX Curve Methods in Multi-Component Product Study
Farrukh Sahar, Jari Varsaluoma, Sari Kujala
2014
International Academic MindTrek Conference, Tampere, Finland, November 4-6, 2014
Identifying the User Experience Factors of a Multi-Component Sports Product
Farrukh Sahar, Jari Varsaluoma, Sari Kujala, Kaisa Väänänen-Vainio-Mattila
2014
International Academic MindTrek Conference, Tampere, Finland, November 4-6, 2014
Experiencing visual usability and aesthetics in two mobile application contexts
Johanna Silvennoinen, Marlene Vogel, Sari Kujala
2014
JOURNAL OF USABILITY STUDIES
Axe UX: Exploring Long-Term User Experience with iScale and AttrakDiff
Tanja Walsh, Jari Varsaluoma, Sari Kujala, Piia Nurkka, Helen Petrie, Chris Power
2014
International Academic MindTrek Conference, Tampere, Finland, November 4-6, 2014
Framing the Study of Pedestrians’ On-Going Experience of Safety in Dynamically Lit Urban Environment
Salu Ylirisku, Sari Kujala, Lauri Kytömaa, Eino Tetri
2014
Proceedings of the Experiencing Light conference, 10.-11.11.2014
Emotions, experiences and usability in real-life mobile phone use
Sari Kujala, Talya Miron-Shatz
2013
Proceedings of CHI Conference
Lost in Time
Sari Kujala, Marlene Vogel, Anna E. Pohlmeyer, Marianna Obrist
2013
Ethnographic examination for studying information sharing practices in rural South Africa
Amandeep Dhir, Imad Moukadem, Nobert Jere, Puneet Kaur, Sari Kujala, Antti Ylä-Jääski
2012
ACHI 2012 - 5th International Conference on Advances in Computer-Human Interactions
Sentence completion for evaluating symbolic meaning
Sari Kujala, Piia Nurkka
2012
International Journal of Design
Supporting local connections with online communities
Sanna Malinen, Tytti Virjo, Sari Kujala
2012
Media in the Ubiquitous Era: Ambient, Social and Gaming Media.
From Transient to Durable: Exploring the Emotional Value of Obsolete Objects
Haian Xue, Sari Kujala
2012
The 8th International Conference on Design & Emotion
Identifying factors influencing long-term user experience
Sari Kujala, Virpi Roto, Kaisa Väänänen-Vainio-Mattila, Arto Sinnelä
2011
In Proceedings of Designing Pleasurable Products and Interfaces DPPI'11
UX Curve: A method for evaluating long-term user experience
Sari Kujala, Virpi Roto, Kaisa Väänänen-Vainio-Mattila, Evangelos Karapanos, Arto Sinnelä
2011
Interacting with Computers
Collecting cross-cultural user data with internationalized storyboard surveys.
Tanja Walsh, Piia Nurkka, Tiina Koponen, Jari Varsaluoma, Sari Kujala, Sara Belt
2011
Proceedings of OzCHI Conference
Effective user involvement in product development by improving the analysis of user needs
Sari Kujala
2008
BEHAVIOUR AND INFORMATION TECHNOLOGY
Käyttäjäkeskeinen suunnittelu
Sari Kujala
2006
Systeemityö
How to Study the Learnability of Complex Expert Systems - Evaluating a System by Observing Training Sessions
Sari Kujala, Minttu Linja-aho, Pia Nakari
2005
HCI International 2005 Conference, Las Vegas, Nevada USA, July 2005
Linking User Needs and Use Case-Driven Requirements Engineering
Sari Kujala
2005
Human-Centered Software Engineering - Integrating Usability in the Software Development Lifecycle
The Role of User Involvement in Requirements Quality and Project Success
Sari Kujala, Marjo Kauppinen, Laura Lehtola, Tero Kojo
2005
IEEE Joint International Requirements Engineering Conference (RE'05), Aug./Sept. 2005, Pariisi
Linking Business View to Requirements Engineering: Long-Term Product Planning by Roadmapping
Laura Lehtola, Marjo Kauppinen, Sari Kujala
2005
IEEE Joint International Requirements Engineering Conference (RE'05), Pariisi, Aug./Sept. 2005
Creativity in Requirements Engineering Processes
Minna-Kaarina Forssén, Sari Kujala
2004
5th International Continuous Innovation Network CINet Conference, Sydney, Australia, September 2004
Implementing Requirements Engineering Processes throughout Organizations: Success Factors and Challenges
Marjo Kauppinen, Matti Vartiainen, Jyrki Kontio, Sari Kujala, Reijo Sulonen
2004
Information and Software Technology
Identifying and Selecting Users for User-Centered Design
Sari Kujala, Marjo Kauppinen
2004
Nordic Conference on Computer Human Interaction, Tampere, 2004
Requirements Prioritization Challenges in Practice
Laura Lehtola, Marjo Kauppinen, Sari Kujala
2004
5th International Conference, PROFES, Japan, April 2004
Field Studies in Practice: Making it Happen
Sari Kujala, Marjo Kauppinen, Pia Nakari, Sanna Rekola
2003
IFIP TC13 International Conference on Human-Computer Interaction, Zürich, Sveitsi, 1.-5.9.2003
User involvement: a review of the benefits and challenges
Sari Kujala
2003
Behaviour & Information Technology
Introducing Requirements Engineering: How to Make a Cultural Change Happen in Practice
Marjo Kauppinen, Sari Kujala, Tapani Aaltio, Laura Lehtola
2002
IEEE Joint International Conference on Requirements Engineering, Essen, Germany, 9-13 September 2002
Lessons Learned from Applying the Requirements Engineering Good Practice Guide for Process Improvement
Marjo Kauppinen, Tapani Aaltio, Sari Kujala
2002
Quality Connection - 7th European Conference on Software Quality, Helsinki, Finland, June 9-13, 2002
Assessing Requirements Engineering Processes with the REAIMS models:Lessons Learned
Marjo Kauppinen, Sari Kujala
2001
11th Annual International Symposium of the International Council on Systems Engineering (INCOSE2001), Melbourne 1-5.7.2001
Starting Improvement of Requirements Engineering Processes: An Experience Report
Marjo Kauppinen, Sari Kujala
2001
3th International Conference on Product Focused Software Process Improvement (Profes2001), Kailerslautern, Saksa, 10.-13.9.2001
Bridging the Gap between User Needs and User Requirements
Sari Kujala, Marjo Kauppinen, Sanna Rekola
2001
Panhellic Conference with International Participation in Human-Computer Interaction (PC-HCI2001)
Introducing User needs Gathering to Product Development: Increasing Innovation and Customer Satisfaction
Sari Kujala, Marjo Kauppinen, Sanna Rekola
2001
Human-Computer Interaction (INTERACT'01), Tokio, 10-13.7.2001
How Effective Are User Studies?
S. Kujala, M. Mäntylä
2000
HCI'2000, Sunderland, UK, 6-8 September, 2000
Is User Involvement Harmful or Useful in the Early Stages of Product Development?
S. Kujala, M. Mäntylä
2000
CHI'2000, The Hague, The Netherlands, 1-6 April
Käyttäjätutkimukset hyödyllisten ja käytettävien tuotteiden suunnittelussa.
S. Kujala
2000
Informaatio, tieto ja yhteiskunta.Suomen Akatemian Tiedon tutkimusohjelman raportteja 4.
Studying Users for Developing Usable and Useful Products.
S. Kujala, M. Mäntylä
2000
1st Nordic Conference on Computer-Human Interaction, Stockholm, 23-25 October
Tietoyhteiskunnan käytettävyysongelmat
S. Riihiaho, S. Säde, M. Nieminen, I. Sinkkonen, S. Kujala
1999
Tampereen yliopisto