Anna Viljakainen
PhD, Postdoctoral Researcher
anna.viljakainen@aalto.fi
anna.viljakainen@aalto.fi
Anna's research focuses on service management, service ecosystems and strategic design. In recent years she has studied sustainability transitions, impact leadership, and value co-creation in the energy sector and industrial contexts. Her current research looks into the meaningfulness of industrial work. She is advising Masters students and doctoral researchers.
Latest publications
AI and the Future of Work: Enhancing Employee Experience from Satisfaction to Flourishing
Anna Viljakainen, Juho Silmukari, Virpi Roto, Martina Caic, Susanna Aromaa
2025
ECCE '25: Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics (EACE)
Designing meaningful work in the transition towards Industry 5.0
Anna Viljakainen, Juho Silmukari, Martina Caic
2025
New Approaches to Steer Sustainability Transitions Within Service Ecosystems in the Context of Municipalities
Anna Viljakainen, Kirsi Hyytinen, Katri Valkokari
2025
Complexity and Emergence in Market Ecosystems
Sustainable Service Ecosystems in Positive Energy Districts : A Conceptual Framework to Steer Long-Term Impacts
Anna Viljakainen, Katri Valkokari, Mari Hukkalainen, Tytti Nikunen
2025
The 1st International Conference on Net-Zero Built Environment - Innovations in Materials, Structures, and Management Practices
A processual view on sustainability transitions in service ecosystems
Debora Sarno, Bo Enquist, Francesco Polese, Roberta Sebastiani, Samuel Petros Sebhatu, Anna Maria Viljakainen
2024
Journal of Service Management
Cities as platforms in energy transitions: Case Positive Energy Districts
Anna Viljakainen, Katri Valkokari, Mari Hukkalainen, Tytti Nikunen, Johanna Kuusisto
2024
Designing futures: A conceptual framework for sustainable transitions towards Industry 5.0.
Anna Viljakainen, Karoliina Salminen
2024
City as a Service
Anna Viljakainen
2023
Elgar Encyclopedia of Services
Towards Sustainable Manufacturing
Karoliina Salminen, Anna Viljakainen, Riikka Virkkunen, Heli Helaakoski, Asko Kokkonen, Jane Celma Vita Costa, Petteri Alahuhta
2022
The futures of magazine publishing : Servitization and co-creation of customer value
Anna Viljakainen, Marja Toivonen
2014
Futures