A healthy dose of usability
Digital health services have emerged as cost-efficient options for healthcare, but better user experience is needed to ensure inclusive digitalisation.
Software and Service Engineering
Designing, developing, and operating software systems and digital services.
We study means for designing, developing, and operating software systems and digital services. Our work covers strategic, managerial, and governance issues in organizations, considering society and the lives of people using digital solutions.
We conduct research on complex software-related challenges in industry, public organizations, NGOs, user communities, and society at large, collaborating closely with diverse stakeholders.
Our work is transdisciplinary, drawing from computer science, engineering, design, business, law, and psychology.
Research topics:
- User-centred design
- Modern software engineering: agile software development, continuous software engineering
- Digital transformation: business models, ecosystems and platforms
- eHealth
- Human-centered software engineering
- Digital ethics and sustainability
News highlights
How is Instagram used by the leading health agencies to engage with the public during the COVID-19 crisis?
Social media messaging depicting well known personalities, influencers, and celebrities received greater engagement.
Career course gathered a diverse range of views, alumni and students around user experience
A career course on user experience arranged by the Department of Computer Science offered a variety of career stories from those working for top companies in the industry. Students were given an opportunity to truly consider their priorities in studies and career plans.
Besides coders, computer science needs professionals interested in humans
Master student of Software and Service Engineering, Emmi Kranz wants to approach technology from a human perspective
Practices identified at Terveyskylä for facilitating the adoption of online health care services
It is important to involve professionals in the fields of information technology and health care as well as patients in the development of services
‘We managed to turn a major risk into a great opportunity’
To make sure the Fusion Grid project could continue, Marko Nieminen travelled to Namibia and drove 1,400 kilometres to transport necessary equipment to the village of Oniipa and make it to KLM’s final flight to Europe
People
Related research groups
The Product Requirements and Architecture Research Group (Preago) is specialized in high quality research of topics related to requirements engineering, software architectures and variability.
Latest publications
Candidate Solutions for Defining Explainability Requirements of AI Systems
Nagadivya Balasubramaniam, Marjo Kauppinen, Linh Truong, Sari Kujala
2024
Requirements Engineering: Foundation for Software Quality
Measuring End-user Developers’ Episodic Experience of a Low-code Development Platform A Preliminary Study
Dongmei Gao, Fabian Fagerholm
2024
E-Informatica Software Engineering Journal
Developing eHealth for Home Dialysis : Clinicians' Needs for a Digital Patient Engagement Platform
Sini Hölsä, Johanna Viitanen, Paula Valkonen, Tinja Lääveri, Virpi Rauta
2024
MEDINFO 2023 — The Future Is Accessible
Benchmarking usability of patient portals in Estonia, Finland, Norway, and Sweden
Sari Kujala, Saija Simola, Bo Wang, Hedvig Soone, Josefin Hagström, Annika Bärkås, Iiris Hörhammer, Åsa Cajander, Asbjørn Johansen Fagerlund, Bridget Kane, Anna Kharko, Eli Kristiansen, Jonas Moll, Hanife Rexphepi, Maria Hägglund, Monika Alise Johansen
2024
International Journal of Medical Informatics
SAFe transformation in a large financial corporation
Abheeshta Putta, Maria Paasivaara, Casper Lassenius
2024
Empirical Software Engineering
Testing Two Online Symptom Checkers With Vulnerable Groups: Usability Study to Improve Cognitive Accessibility of eHealth Services
Kaisa Savolainen, Sari Kujala
2024
JMIR Human Factors
Transparency and explainability of AI systems: From ethical guidelines to requirements
Nagadivya Balasubramaniam, Marjo Kauppinen, Antti Rannisto, Kari Hiekkanen, Sari Kujala
2023
Information and Software Technology
Errors, Omissions, and Offenses in the Health Record of Mental Health Care Patients : Results from a Nationwide Survey in Sweden
Annika Bärkås, Anna Kharko, Charlotte Blease, Åsa Cajander, Asbjørn Johansen Fagerlund, Isto Huvila, Monika Alise Johansen, Bridget Kane, Sari Kujala, Jonas Moll, Hanife Rexhepi, Isabella Scandurra, Bo Wang, Maria Hägglund
2023
JOURNAL OF MEDICAL INTERNET RESEARCH
Energy Management System for Community-Centered Off-Grid System with a Blockchain-Based P2P Energy Market
Iurii Demidov, Henock Dibaba, Antti Pinomaa, Samuli Honkapuro, Marko Nieminen
2023
2023 19th International Conference on the European Energy Market, EEM 2023
Emotional Contagion in Collaborative Virtual Reality Learning Experiences : An eSports Approach
Amir Dirin, Marko Nieminen, Teemu Laine, Lassi Nieminen, Leila Ghalabani
2023
Education and Information Technologies
Related units
Helsinki Institute for Information Technology HIIT (external link)
Collaborative institute for research on information technology.
Research in Computer Science
Research in the Department of Computer Science
Department of Computer Science
cs.aalto.fi
School of Science
Science for tomorrow’s technology, innovations and businesses
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