Department of Computer Science

Software and Service Engineering

Designing, developing, and operating software systems and digital services.
Software design, hand holding a phone, illustration Matti Ahlgren

We study means for designing, developing, and operating software systems and digital services. Our work covers strategic, managerial, and governance issues in organizations, considering society and the lives of people using digital solutions.

We conduct research on complex software-related challenges in industry, public organizations, NGOs, user communities, and society at large, collaborating closely with diverse stakeholders.

Our work is transdisciplinary, drawing from computer science, engineering, design, business, law, and psychology.

Research topics:

  • User-centred design
  • Modern software engineering: agile software development, continuous software engineering
  • Digital transformation: business models, ecosystems and platforms
  • eHealth
  • Human-centered software engineering
  • Digital ethics and sustainability
instagram posts about Covid

How is Instagram used by the leading health agencies to engage with the public during the COVID-19 crisis?

Social media messaging depicting well known personalities, influencers, and celebrities received greater engagement.

News
UX_management_illustration_Matti_Ahlgren-01

Career course gathered a diverse range of views, alumni and students around user experience

A career course on user experience arranged by the Department of Computer Science offered a variety of career stories from those working for top companies in the industry. Students were given an opportunity to truly consider their priorities in studies and career plans.

News
Master's student Emmi Krantz standing outside / Aalto University School of Science, Department of Computer Science

Besides coders, computer science needs professionals interested in humans

Master student of Software and Service Engineering, Emmi Kranz wants to approach technology from a human perspective

News
Illustration of Terveyskylä picturing people of different ages and different types of complaints

Practices identified at Terveyskylä for facilitating the adoption of online health care services

It is important to involve professionals in the fields of information technology and health care as well as patients in the development of services

News
Marko Nieminen vaakakuva

‘We managed to turn a major risk into a great opportunity’

To make sure the Fusion Grid project could continue, Marko Nieminen travelled to Namibia and drove 1,400 kilometres to transport necessary equipment to the village of Oniipa and make it to KLM’s final flight to Europe

News
Johanna Kaipio seisoo ulkona, taustalla ruskan värittämä pihlajapuu ja pensaita.

A 'lifelong interest in coding' is not a requirement for seeking a career in technology

Johanna Kaipio, Professor of Practice, ventured onto the path of technology as a result of an interest in psychology, mathematical subjects and medicine in upper secondary school. Now, as a researcher of health and social care information systems, Kaipio brings these elements together.

News

People

Fabian Fagerholm

Fabian Fagerholm

Senior University Lecturer
T313 Dept. Computer Science
Mika P. Nieminen

Mika P. Nieminen

University Lecturer
T313 Dept. Computer Science
Johanna Viitanen

Johanna Viitanen

Professor of Practice
T313 Dept. Computer Science

Related research groups

Latest publications

Social media and social bonding in students’ decision-making regarding their study path

Amir Dirin, Marko Nieminen, Ari Alamäki 2021 INTERNATIONAL JOURNAL OF INFORMATION AND COMMUNICATION TECHNOLOGY EDUCATION

Star duodecim ehealth tool to recognize chronic disease risk factors and change unhealthy lifestyle choices among the long-term unemployed

Henna Kuhlberg, Sari Kujala, Iiris Hörhammer, Tuomas Koskela 2021 JMIR Research Protocols

Trustworthy AI Services in the Public Sector: What Are Citizens Saying About It?

Karolina Drobotowicz, Marjo Kauppinen, Sari Kujala 2021 Requirements Engineering

Requirements Engineering in the Planning Phase of a Software Ecosystem

Kati Saarni, Marjo Kauppinen 2021 Requirements Engineering

Finding the sweet spot for organizational control and team autonomy in large-scale agile software development

Nils Brede Moe, Darja Šmite, Maria Paasivaara, Casper Lassenius 2021 Empirical Software Engineering

Characterizing HIV discussions and engagement on Twitter

Aqdas Malik, Angi Antonino, M. Laeeq Khan, Marko Nieminen 2021 HEALTH AND TECHNOLOGY

Remote Interviews and Visual Timelines with Patients

Paula Valkonen, Nina Karisalmi, Johanna Kaipio, Sari Kujala 2021 Public Health and Informatics

Industrial Agile Transformations Lacking Business Emphasis: Results from a Nordic Survey Study

Petri Kettunen, Maarit Laanti, Fabian Fagerholm, Tommi Mikkonen, Tomi Männistö 2021 Software Business

Local tech mediators - a human access point to global crowdfunding platforms

Pietari Keskinen, Niina Arvila, Heike Winschiers-Theophilus, Anton Lungameni, Asnath Paula Kambunga, Roosa Laurikainen, Marko Nieminen 2021 CoDesign

Digital microwork as a livelihood strategy in a Namibian informal settlement

Pietari Keskinen, Heike Winschiers-Theophilus, Shilumbe Chivuno-Kuria, Anna Müller, Marko Nieminen 2021 The Electronic Journal of Information Systems in Developing Countries
More information on our research in the Research database.
Research database

Related units

Helsinki Institute for Information Technology HIIT (external link)

HIIT is a joint research institute of Aalto University and the University of Helsinki for basic and applied research on information technology.

HIIT

Finnish Center for Artificial Intelligence FCAI (external link)

Nation-wide competence center for Artificial Intelligence in Finland.

Finnish Center for Artificial Intelligence
PML research gropu at department of computer science, photo Matti Ahlgren

Research areas

Research areas in the Department of Computer Science

Department of Computer Science
Aerial photo of Computer Science Building at Aalto University campus

Department of Computer Science

To foster future science and society.

Artistic depiction of a bright light in space / made by Ray Scipak

School of Science

Science for tomorrow’s technology, innovations and businesses

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