Department of Computer Science

Software and Service Engineering

Designing, developing, and operating software systems and digital services.

We study means for designing, developing, and operating software systems and digital services. Our work covers strategic, managerial, and governance issues in organizations, considering society and the lives of people using digital solutions.

We conduct research on complex software-related challenges in industry, public organizations, NGOs, user communities, and society at large, collaborating closely with diverse stakeholders.

Our work is transdisciplinary, drawing from computer science, engineering, design, business, law, and psychology.

Research topics:

  • User-centred design
  • Modern software engineering: agile software development, continuous software engineering
  • Digital transformation: business models, ecosystems and platforms
  • eHealth
  • Human-centered software engineering
  • Digital ethics and sustainability
Master's student Emmi Krantz standing outside / Aalto University School of Science, Department of Computer Science

Besides coders, computer science needs professionals interested in humans

Master student of Software and Service Engineering, Emmi Kranz wants to approach technology from a human perspective

News
Illustration of Terveyskylä picturing people of different ages and different types of complaints

Practices identified at Terveyskylä for facilitating the adoption of online health care services

It is important to involve professionals in the fields of information technology and health care as well as patients in the development of services

News
Marko Nieminen vaakakuva

‘We managed to turn a major risk into a great opportunity’

To make sure the Fusion Grid project could continue, Marko Nieminen travelled to Namibia and drove 1,400 kilometres to transport necessary equipment to the village of Oniipa and make it to KLM’s final flight to Europe

News
A doctor using an EHR system

Both physicians and nurses in Finland are dissatisfied with the usability of electronic health record systems

According to a recent study, nurses’ and physicians’ views on what aspect of the systems should be developed differ from each other, however

News
Oniipa

Researchers are importing electricity and internet connections to a Namibian village – required technology can be transported in a pickup

The initiative to be piloted on Independence Day seeks to aid the everyday lives of people in small communities while creating a framework for businesses.

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Johanna Kaipio seisoo ulkona, taustalla ruskan värittämä pihlajapuu ja pensaita.

A 'lifelong interest in coding' is not a requirement for seeking a career in technology

Johanna Kaipio, Professor of Practice, ventured onto the path of technology as a result of an interest in psychology, mathematical subjects and medicine in upper secondary school. Now, as a researcher of health and social care information systems, Kaipio brings these elements together.

News

People

Fabian Fagerholm

Senior University Lecturer
T313 Dept. Computer Science
Johanna Kaipio

Johanna Kaipio

Professor of Practice
T313 Dept. Computer Science
Mika P. Nieminen

Mika P. Nieminen

University Lecturer
T313 Dept. Computer Science

Latest publications

Social media and social bonding in students’ decision-making regarding their study path

Amir Dirin, Marko Nieminen, Ari Alamäki 2021 INTERNATIONAL JOURNAL OF INFORMATION AND COMMUNICATION TECHNOLOGY EDUCATION

Trustworthy AI Services in the Public Sector: What Are Citizens Saying About It?

Karolina Drobotowicz, Marjo Kauppinen, Sari Kujala 2021 Requirements Engineering

Local tech mediators - a human access point to global crowdfunding platforms

Pietari Keskinen, Niina Arvila, Heike Winschiers-Theophilus, Anton Lungameni, Asnath Paula Kambunga, Roosa Laurikainen, Marko Nieminen 2021 CoDesign

Industrial Agile Transformations Lacking Business Emphasis: Results from a Nordic Survey Study

Petri Kettunen, Maarit Laanti, Fabian Fagerholm, Tommi Mikkonen, Tomi Männistö 2021 Software Business

Star duodecim ehealth tool to recognize chronic disease risk factors and change unhealthy lifestyle choices among the long-term unemployed

Henna Kuhlberg, Sari Kujala, Iiris Hörhammer, Tuomas Koskela 2021 JMIR Research Protocols

Requirements Engineering in the Planning Phase of a Software Ecosystem

Kati Saarni, Marjo Kauppinen 2021 Requirements Engineering

Remote Interviews and Visual Timelines with Patients

Paula Valkonen, Nina Karisalmi, Johanna Kaipio, Sari Kujala 2021 Public Health and Informatics

EMIP: The eye movements in programming dataset

Roman Bednarik, Teresa Busjahn, Agostino Gibaldi, Alireza Ahadi, Maria Bielikova, Martha Crosby, Kai Essig, Fabian Fagerholm, Ahmad Jbara, Raymond Lister, Pavel Orlov, James Paterson, Bonita Sharif, Teemu Sirkiä, Jan Stelovsky, Jozef Tvarozek, Hana Vrzakova, Ian van der Linde 2020 Science of Computer Programming

Creating a chatbot for and with migrants

Zhifa Chen, Yichen Lu, Mika P. Nieminen, Andrés Lucero 2020 DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference

Biometric Measurement in Software Engineering

Fabian Fagerholm, Thomas Fritz 2020 Contemporary Empirical Methods in Software Engineering
More information on our research in the Research database.
Research database

Related units

Helsinki Institute for Information Technology HIIT (external link)

HIIT is a joint research institute of Aalto University and the University of Helsinki for basic and applied research on information technology.

HIIT

Finnish Center for Artificial Intelligence FCAI (external link)

Nation-wide competence center for Artificial Intelligence in Finland.

Finnish Center for Artificial Intelligence

Research areas

Research areas in the Department of Computer Science

Department of Computer Science
PML Research Group in Department of Computer Science

Department of Computer Science

Modern computer science to foster future science and society.

Artistic depiction of a bright light in space / made by Ray Scipak

School of Science

Science for tomorrow’s technology, innovations and businesses

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