A healthy dose of usability
Digital health services have emerged as cost-efficient options for healthcare, but better user experience is needed to ensure inclusive digitalisation.
Software and Service Engineering
Designing, developing, and operating software systems and digital services.
We study means for designing, developing, and operating software systems and digital services. Our work covers strategic, managerial, and governance issues in organizations, considering society and the lives of people using digital solutions.
We conduct research on complex software-related challenges in industry, public organizations, NGOs, user communities, and society at large, collaborating closely with diverse stakeholders.
Our work is transdisciplinary, drawing from computer science, engineering, design, business, law, and psychology.
Research topics:
- User-centred design
- Modern software engineering: agile software development, continuous software engineering
- Digital transformation: business models, ecosystems and platforms
- eHealth
- Human-centered software engineering
- Digital ethics and sustainability
News highlights
How is Instagram used by the leading health agencies to engage with the public during the COVID-19 crisis?
Social media messaging depicting well known personalities, influencers, and celebrities received greater engagement.
Career course gathered a diverse range of views, alumni and students around user experience
A career course on user experience arranged by the Department of Computer Science offered a variety of career stories from those working for top companies in the industry. Students were given an opportunity to truly consider their priorities in studies and career plans.
Besides coders, computer science needs professionals interested in humans
Master student of Software and Service Engineering, Emmi Kranz wants to approach technology from a human perspective
Practices identified at Terveyskylä for facilitating the adoption of online health care services
It is important to involve professionals in the fields of information technology and health care as well as patients in the development of services
‘We managed to turn a major risk into a great opportunity’
To make sure the Fusion Grid project could continue, Marko Nieminen travelled to Namibia and drove 1,400 kilometres to transport necessary equipment to the village of Oniipa and make it to KLM’s final flight to Europe
People
Related research groups
The Product Requirements and Architecture Research Group (Preago) is specialized in high quality research of topics related to requirements engineering, software architectures and variability.
Latest publications
Designing for Improved Patient Experiences in Home Dialysis: Usability and User Experience Findings From User-Based Evaluation Study With Patients With Chronic Conditions
Anna Aspelund, Paula Valkonen, Johanna Viitanen, Virpi Rauta
2024
JMIR Human Factors
Candidate Solutions for Defining Explainability Requirements of AI Systems
Nagadivya Balasubramaniam, Marjo Kauppinen, Linh Truong, Sari Kujala
2024
Requirements Engineering: Foundation for Software Quality
Experiences from patients in mental healthcare accessing their electronic health records : results from a cross-national survey in Estonia, Finland, Norway, and Sweden
A. J. Fagerlund, Annika Bärkås, A. Kharko, C. R. Blease, J. Hagström, I. Huvila, I. Hörhammer, B. Kane, E. Kristiansen, S. Kujala, J. Moll, H. Rexhepi, I. Scandurra, S. Simola, H. Soone, B. Wang, R. M. Åhlfeldt, M. Hägglund, M. A. Johansen
2024
BMC Psychiatry
Measuring End-user Developers’ Episodic Experience of a Low-code Development Platform A Preliminary Study
Dongmei Gao, Fabian Fagerholm
2024
E-Informatica Software Engineering Journal
A Nordic Perspective on Patient Online Record Access and the European Health Data Space
Maria Hägglund, Anna Kharko, Annika Bärkås, Charlotte Blease, Åsa Cajander, Catherine DesRoches, Asbjørn Johansen Fagerlund, Josefin Hagström, Isto Huvila, Iiris Hörhammer, Bridget Kane, Gunnar O. Klein, Eli Kristiansen, Jonas Moll, Irene Muli, Hanife Rexhepi, Sara Riggare, Peeter Ross, Isabella Scandurra, Saija Simola, Hedvig Soone, Bo Wang, Maedeh Ghorbanian Zolbin, Rose Mharie Åhlfeldt, Sari Kujala, Monika Alise Johansen
2024
JOURNAL OF MEDICAL INTERNET RESEARCH
Closing the Loop for Controlled Substances Surveillance : A Field Study of the Usability and User Experience of an Integrated Electronic Narcotic Consumption
Annika Häkkinen, Johanna Viitanen, Kaisa Savolainen, Ville-Matti Mäkinen, Mia Siven, Hanna Tolonen, Tinja Lääveri
2024
Digital Health and Wireless Solutions
Developing eHealth for Home Dialysis : Clinicians' Needs for a Digital Patient Engagement Platform
Sini Hölsä, Johanna Viitanen, Paula Valkonen, Tinja Lääveri, Virpi Rauta
2024
MEDINFO 2023 — The Future Is Accessible
Benchmarking usability of patient portals in Estonia, Finland, Norway, and Sweden
Sari Kujala, Saija Simola, Bo Wang, Hedvig Soone, Josefin Hagström, Annika Bärkås, Iiris Hörhammer, Åsa Cajander, Asbjørn Johansen Fagerlund, Bridget Kane, Anna Kharko, Eli Kristiansen, Jonas Moll, Hanife Rexphepi, Maria Hägglund, Monika Alise Johansen
2024
International Journal of Medical Informatics
SAFe transformation in a large financial corporation
Abheeshta Putta, Maria Paasivaara, Casper Lassenius
2024
Empirical Software Engineering
Testing Two Online Symptom Checkers With Vulnerable Groups: Usability Study to Improve Cognitive Accessibility of eHealth Services
Kaisa Savolainen, Sari Kujala
2024
JMIR Human Factors
Related units
Helsinki Institute for Information Technology HIIT (external link)
Collaborative institute for research on information technology.
Research in Computer Science
Research in the Department of Computer Science
Department of Computer Science
cs.aalto.fi
School of Science
Science for tomorrow’s technology, innovations and businesses