Study options

Master's Programme in Information and Service Management

Master's Programme in Information and Service Management is the most tech-savvy programme at the Aalto University School of Business. The ISM programme shapes students into future leaders of the digital era with a unique combination of leadership, business and technology. ISM provides students with in-depth expertise in developing, managing and leading data-heavy businesses, making graduates highly sought after in the job market.
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Master of Science (Economics and Business Administration)

Application period:

1.12.2022 – 2.1.2023

Language of instruction:



2 years, full-time


Relevant Bachelor's degree

Field of study:

Business and Economics


120 ECTS

Organising school:

School of Business

Tuition fees:

For non-EU/EEA citizens, €15000/y (Master’s studies)

The application period will open 1.12.2022 09:00 (UTC+2)

Applying to master’s programmes

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ISM student

Objectives of studies

Information-based services and data-based decision making are the primary growth area of advanced economies. Our programme is designed to train the next generation of business leaders in the century of technology-driven businesses with a focus on three specialisation paths: business analytics, information systems, logistics and service management.

ISM graduates have:

  • Multidisciplinary leadership & project management skills. Graduates are competent to lead people and projects at the intersection of technology and business.
  • Quantitative data analysis skills. Graduates have a sense for business intelligence. Ability to analyse the rapidly growing volume and variety of available data utilised for business, technology and competitive intelligence.
  • Analytical problem-solving competence. Graduates can solve practical business problems by effectively utilising modern managerial tools ranging from quantitative models and information systems, to various techniques for analysing big, open, and company-owned data.
  • Service management skills. Graduates can analyse and develop business models for digital and service business, and analyse and develop services.
  • Strong quantitative research skill sets. Graduates have competence to design and lead research.

Upon graduation from the ISM programme, graduates are equipped to work in the fascinating intersection of business and technology.

Tuition fees

The tuition fee is €15 000 per academic year for non-EU/EEA citizens. More information here.

Study Language

The language of instruction is English.

Structure of studies

ISM is organised by the School of Business and comprises a total of 120 ECTS credits. The two-year programme consists of:

  • Programme studies (84 ECTS), including the Master’s Thesis (30 ECTS)
  • Minor Studies (24 ECTS)
  • Elective Studies(12 ECTS)

Moreover, ISM students have the unique opportunity to complete a Double Master's Programme offered by the University of Cologne and the Aalto University School of Business.

Students have the opportunity to complete minor studies (24 ECTS) at an official exchange programme partner of the School of Business.

At the beginning of their studies, students define their Personal Study Plans (PSP) together with an academic advisor. The primary purpose of PSP is to ensure that the studies support the student’s interests and are completed in a logical order.

Personal Study Plan (PSP)

Personal Study Plan (PSP) is a practical tool to define a student’s own study path, i.e. compiling an optimal selection of courses, aligned with the student's interests and programme requirements. PSP is also a useful tool for keeping up with studies. At best, it shows the stage at which students are with their studies and sets concrete milestones for them to follow.

Content of studies

In the Master's Programme in Information and Service Management (ISM), you can focus on one of three areas of specialisation, and based on your preferences, by combining different courses you are able to build a more leadership or technology-oriented profile and study curriculum. 

Specialisation paths:

  • Business Analytics,
  • Information Systems,
  • Logistics and Service Management

Examples of the wide course selection:

  • Machine Learning: Basic Principles (5 ECTS)
  • Information Economy (6 ECTS)
  • Data Science for Business (6 ECTS)
  • Scalable Cloud Computing (6 ECTS)
  • Sustainable Supply Chains (6 ECTS)

See all courses

Post-graduate study options

The degree grants eligibility for doctoral studies.

International opportunities

The ISM programme equips students with skills and knowledge that are highly sought after by international companies and markets. You experience working with international teams as over 40 percent of ISM students come from abroad. Moreover, as part of your studies, you have the chance to spend a semester abroad or even complete a double degree at the University of Cologne (Germany).

Aalto University is international by nature, welcoming thousands of degree and exchange students from abroad each year. These students join the diverse Aalto community not only through studies, but also multiple free time events, activities and celebrations around the campus. Programme administrators, active student tutors and student support services work rigorously to help international students integrate into Nordic culture and welcome them at home in Finland.

Multidisciplinary opportunities

The ISM programme goes extremely well together with course offerings at Aalto School of Engineering and Science, ranging from computer science and machine learning to industrial engineering. However, it is not the only field students can take courses from.

Aalto University is well-known for bridging disciplines of business, arts, technology and science. The lively campus and freedom to choose elective courses across the university bring students from different fields under one roof. This spontaneous multidisciplinary environment sparks new ideas, gathers enthusiasts around them and gives birth to friendships, networks, and every so often, startups.

Career opportunities

As a graduate of ISM, you will have broad career prospects in the modern data-driven market: according to a recent study by Forbes on the employability of graduates, students with information systems, statistics and math majors are the most sought after. Moreover, information systems majors have some of the highest starting salaries of all business majors according to both Finnish and international studies. Quantitative data analysis skills are one of the growth areas in the next few years.

Aalto University has well-established career services that help you get employed in Finland and abroad. Aalto students tend to find good positions with ease upon graduation. An active entrepreneurship community is also present at Aalto, which can help as a springboard for founding your company. Finally, if an academic career is of interest, the Master’s programme in Information and Service Management is a great foundation for doctoral studies and post-doc positions.

Webinar | Information and Service Management

What is it like to study in Master's Programme in Information and Service Management? Watch the webinar recording where students tell more about the studies, student life and life in Finland and answer some of your questions.

Watch the recording
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Chat with Aalto students

Are you wondering what it is like to study at Aalto University? Or what student life is like at Aalto’s vibrant Otaniemi Campus or at the Mikkeli Unit? Come chat with our students about all things Aalto!

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Admission dates

The admissions to Master's programmes at Aalto University in the field of Business and Economics are organised once a year. The application period for studies starting in autumn 2022 is from 1 December 2021 to 3 January 2022.

Here are the most important dates to remember:

  • 1 December 2021 – Application period begins and online application system opens
  • 3 January 2022 – Application period ends and the online application system closes
  • 29 March 2022 – Admission results are published at the earliest
  • 20 April 2022 – Deadline for accepting the offered study place

Programme-specific Admission Requirements 

In addition to these programme-specific admission requirements, applicants must also fulfill the general admission requirements.

Admission group 1

Bachelor’s degree from a university in Finland

Admission group 2

Bachelor’s degree from a university of applied science in Finland or from a higher education institution abroad

Contact information

In case of programme-specific questions and inquiries, please contact [email protected]

If you have open questions about the admissions and applying instructions, you can reach out to [email protected].

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At the School of Business we strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

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Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

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The application period will open 1.12.2022 09:00 (UTC+2)

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