Risto Rajala
Department of Industrial Engineering and Management

Risto Rajala

Professor (Associate Professor)

Contact information

Postal address
Maarintie 8
Mobile phone
+358403538140
Full researcher profile
https://research.aalto.fi/...

Description

I am interested in management challenges related to technology firms' service operations. My research focuses on services supporting the sustainability of industrial operations, collaborative innovation for service, and management of complex service systems. Also, my colleagues and I study the system-level changes related to the transformation of technology industries toward service-based value creation.

Our current projects explore service operations management, multi-actor value creation in industrial ecosystems, services enabling the circular economy, digital platforms for business, uses of blockchain technologies in digital service operations, and the institutional complexity of service-based business strategies in technology entrepreneurship. Our past projects have investigated the management of product-service hybridity in the construction business, payer-provider integration of healthcare services, and the effects of modularity on industrial solution providers’ ambidextrous performance.

I hold a Ph.D. in Information Systems Science and I currently serve as the Head of the Department of Industrial Engineering and Management.

Specialties: 

  • Service Engineering and Management
  • Information Systems
  • Innovation Management
  • Organizational and Strategic Change
  • Technology Entrepreneurship

Areas of expertise

Management of Service Systems Development of Digital Services Service Innovation and Business Models

Honors and awards

Award or honor granted for a specific work
School Common, BIZ
Jan 2015

Yrjö and Senja Koivunen Award for a supervised Thesis B.Sc. Thesis

Award or honor granted for a specific work
Department of Industrial Engineering and Management
Jul 2016

Best Academic Paper Award Award winning paper: Powering sustainable innovations: Strategies for collaborating with deviant partners by Jouni Juntunen, Minna Halme, Angelina Korsunova and Risto Rajala

Award or honor granted for a specific work
Department of Industrial Engineering and Management
Jan 2016

Yrjö and Senja Koivunen Award for a supervised Thesis M.Sc. Thesis

Award or honor granted for a specific work
Department of Industrial Engineering and Management
Jan 2008

The Best Research Team of Helsinki School of Economics Researcher and team coordinator

Award or honor granted for a specific work
Department of Industrial Engineering and Management
Jan 2010

Dissertation of the Year Award HSE Foundation

Award or honor granted for a specific work
Department of Industrial Engineering and Management
Jan 2011

Award for a High-grade PhD Thesis Given by the Strategic Management Society of Finland

Publications

Department of Industrial Engineering and Management

The next phase in servitization

Publishing year: 2019 International Journal of Operations and Production Management
Department of Industrial Engineering and Management, School services, SCI

Is the Digital Future Sustainable?

Publishing year: 2019
Sustainability in Business, Department of Management Studies, Department of Industrial Engineering and Management

Strategies for Integrating Stakeholders into Sustainability Innovation

Publishing year: 2019 Journal of Product Innovation Management
Department of Industrial Engineering and Management

A transition from goods-dominant to service-dominant exchange logic in a B2B relationship

Publishing year: 2019 Industrial Marketing Management
Department of Industrial Engineering and Management

The influences of contract structure, contracting process, and service complexity on supplier performance

Publishing year: 2019 International Journal of Operations and Production Management
Department of Industrial Engineering and Management

Digital Transformation in Asset-intensive Businesses: Lessons Learned from the Metals and Mining Industry

Publishing year: 2019 Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS)
Department of Industrial Engineering and Management

Understanding the aspirations of Finnish entrepreneurs and venture capitalists

Publishing year: 2019 International Journal of Entrepreneurship and Small Business
Department of Industrial Engineering and Management

Increasing the adoption of teleworking in the public sector

Publishing year: 2019 Proceedings of ISPIM Connects Ottawa, Innovation for Local and Global Impact - 7-10 April 2019 - Ottawa, Canada
Department of Industrial Engineering and Management

Material intelligence as a driver for value creation in IoT-enabled business ecosystems

Publishing year: 2018 Journal of Business and Industrial Marketing
Department of Industrial Engineering and Management, Department of Art

Harnessing user innovation for social media marketing

Publishing year: 2018 International Journal of Information Management