News

Chat channel available on Aalto IT Help site

New chat channel pilot will start on Aalto IT Help instruction site on 13 June 2018.

Chat will be available for end users at 9-12 am, from Mondays to Fridays. The aim of this pilot is to find new ways to help our end users to find solutions for their IT problems. Compared to traditional e-mails or phone calls, chat is more flexible and interactive. With the help of the feedback we will receive from the POC, we will be able to develop service and find out, would chat be a permanent channel for Aalto IT Service Desk in the future. 

For more information [email protected]

Link to the site Aalto IT Help

  • Published:
  • Updated:

Read more news

Studies Published:

Mind & Study - toolbox for being well in studies is organized also in English

Popular course "Mind & Study - toolbox for being well in studies" will be organized in Finnish and English in the spring!
Kunniamerkki
University Published:

Independence Day 2023 decorations for Aalto personnel

The President of Finland grants decorations to Aalto University employees on the Finnish Independence Day. Congratulations!
Ilona Jääskeläinen
University Published:

Summer School Program Assistant Ilona Jääskeläinen: “I always felt like a part of the team.”

Ilona Jääskeläinen quickly became a crucial part of the Summer School team during the summer of 2023.
Isoisänsilta Helsingissä.
Studies Published:

Apply for grants from the Fabian and Jaakko Ahvenainen Fund - deadline 31 January 2024

Grants will be admitted in recognition of studies completed either in the field of bridge engineering or structural engineering and building physics, or as support for postgraduate studies in these fields.