Article on the emergence of novel solutions in multi-actor service systems awarded

The Service Science journal awards Best Article 2016. The recognized article expands understanding on the early phase of the innovation process in service ecosystems.

Service Science Best Article of 2016 Awardees Recognized

 

Congratulations to Jaakko Siltaloppi (Aalto University), Kaisa Koskela-Huotari (Karlstad University), and Stephen L. Vargo ( University of Hawai‘i at Mānoa).

Their article, Institutional Complexity as a Driver for Innovation in Service Ecosystems, was selected as the Best Article in Service Science for 2016.

Nominations were received from members of the Service Science Section, and results determined based on voting by the journal's editorial board.

 

"Our paper, titled “Institutional complexity as a driver for innovation in service ecosystems”, focuses on the emergence of novel solutions in multi-actor service systems. Viewing innovation as institutional change, our paper starts by identifying the multiple institutional arrangements that guide and constrain human action. The multiple institutional arrangements overlap and sometimes contradict, creating incompatible prescriptions for action. This institutional complexity reduces the influence of prevailing institutions, enabling actors to combine the resources available through multiple institutional arrangements in novel ways—that is, enable them to innovate."

In this sense, the paper provides an institutional conceptualization of innovation that places diversity and reflexive problem-solving at the core of creating new solutions. This expands understanding on the early phase of the innovation process. Moreover, it advances the service-dominant logic by conceptually reconciling the stability of institutional arrangements with the actor-driven creation of novel solutions."
 

Jaakko Siltaloppi, Department of Industrial Engineering and Management, Aalto University, Finland
Kaisa Koskela-Huotari: CTF Service Research Center, Karlstad University, Sweden.
Steve Vargo: Shidler College of Business, Department of Marketing, University of Hawai’i at Manoa, USA.

 

For more information, see:

Siltaloppi, J., Koskela-Huotari, K. & Vargo, S. L. (2016). Institutional complexity as a driver for innovation in service ecosystems. Service Science, 8(3), 333-343.

http://pubsonline.informs.org/journal/serv#

--

Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems.

  • Published:
  • Updated:
Share
URL copied!

Related news

Opiskelijoita työn touhussa Oppimiskeskuksessa. Kuva: Unto Rautio
Honoured Published:

Several researchers at School of Business to receive a grant from Jenny and Antti Wihuri Foundation

The Foundation wants to work towards maintaining the preconditions for scientific and artistic activities and to enable experimental projects.
Kauppakorkeakoulun Vuoden väitöskirjatutkija Iiris Saittakari
Honoured Published:

Iiris Saittakari’s doctoral dissertation awarded

Postdoctoral researcher Iiris Saittakari’s dissertation "The Location of Headquarters: Why, When and Where are Regional Mandates Located?” was awarded as the best dissertation in the Aalto University School of Business in 2018.
Tuomas Savolainen
Honoured, Press releases Published:

Team behind the first black hole image awarded a multi-million dollar prize – Tuomas Savolainen is one of the awardees

Next up for the researchers is recording a video of gas entering the black hole.
Kuva: Matti Ahlgren.
Honoured Published:

Erkki Oja has been awarded the Frank Rosenblatt Award for his achievements in artificial intelligence research

The huge current boom in artificial intelligence research started just as Professor Oja retired after a decades-long career in the field. His impact and contribution to our understanding of AI is now being recognised by the IEEE.