TrafficSense FAQ

Find TrafficSense on the Google Play Store and follow the instructions.

The TrafficSense background service will restart automatically when you turn your device back on.

No – TrafficSense runs in the background even if the app window is closed.

The permanent notification in your device's notification tray will let you know that the service is running. If you're having trouble with the service turning off, see the question and answer below. 

We have noticed an issue with some devices (eg. Huawei, Sony) where energy-saving features may shut down background services such as TrafficSense.

If you're having problems with TrafficSense turning off by itself, check your device's energy settings or visit dontkillmyapp.com for more details and instructions related to the issue.

Tap the road icon in the menu bar and choose the date you wish to view.

You can also view your journeys through our web app. Log in using the same Google account you used to log into the app. Identifying yourself is a Google service – we do not receive your email address, only an anonymous identification number used to show you your data.

TrafficSense displays the congestion status on the map when you tap the traffic light icon in the menu bar. Traffic data is provided by Google.

You will also receive disruption notifications tailored to your travel history from HSL and Finnish Transport Agency services. For public transport, you will receive notifications related to disruptions on routes you've used and the times you've used them. You will also receive road disruption information from the Digitraffic service, filtered based on the places and times you've been in traffic.

The numbers stand for the five most likely places TrafficSense estimates you might be travelling to. You may toggle these by tapping the location icon in the menu bar.

When you tap one of the locations TrafficSense predicted, an icon will appear on the bottom right of the map. Tap on the icon to launch Google Maps Navigation and follow its directions to your destination.

Tap the icon of the mode of transport in the map view (eg. car or bicycle) to show information about the time of your journey and the mode of transportation identified. If the information is wrong, correct the information by tapping the Edit/Confirm button that appears at the top of the map.

Open the app menu by tapping the symbol on the menu bar and tap Energy Certificate. You may then choose the time period for which you want to view energy data.

You can also see your energy certificate in the web app.

You may notice the battery of your device lasting a little shorter when using the app. TrafficSense's effect on battery life is dependent on how many other location-using apps you're using. In our tests, the energy impact of the app is negligible when the device is stationary and 4% larger when in motion.

This depends on which version of the Android operating system is installed on your device. Newer versions allow for per-app settings, while on older versions you may only switch off lock screen notifications for all apps.