Tomas Falk

Professor
Professori
E702 Dept. Marketing
Full researcher profile
https://research.aalto.fi/...
Telefonnummer
+358505968871

Kompetensområde

Customer satisfaction, Service Management, Self-service technologies, Mobile Services, Frontline employees, Patient compliance, Customer Experience Management, Strategic marketing, Co-creation

Utmärkelser

Best Track Paper Award “Brand Marketing and Communication” at AMA Winter Marketing Educators' Conference 2010

Award or honor granted for a specific work Department of Marketing Jan 2010

Overall Best Paper Award at AMA Winter Marketing Educators’ Conference 2010

Award or honor granted for a specific work Department of Marketing Jan 2010

Best Track Paper Award “Sales, CRM, and Business to Business” at AMA Winter Marketing Educators’ Conference 2011

Award or honor granted for a specific work Department of Marketing Jan 2011

Marketing Foundation Best Doctoral Dissertation Award 2007 at University of Mannheim

Award or honor granted for a specific work Department of Marketing Jan 2007

Deans Award for Excellence in Research at EBS Business School

Award or honor granted for a specific work Department of Marketing Jan 2012

Best Reviewer Award at Global Fashion Management Conference 2015

Award or honor granted for a specific work Department of Marketing Jan 2015

Forskningsgrupp

  • Marketing, Professor