Tomas Falk
Professori
Professori
E702 Dept. Marketing
Full researcher profile
https://research.aalto.fi/...
Sähköposti
[email protected]
Puhelinnumero
+358505968871
Osaamisalueet
Customer satisfaction, Service Management, Self-service technologies, Mobile Services, Frontline employees, Patient compliance, Entry pricing, Strategic marketing, Co-creation