Tomas Falk
Professor
Professori
E702 Dept. Marketing
Full researcher profile
https://research.aalto.fi/...
Sähköposti
tomas.falk@aalto.fi
Puhelinnumero
+358505968871
Osaamisalueet
Customer satisfaction, Service Management, Self-service technologies, Mobile Services, Frontline employees, Patient compliance, Customer Experience Management, Strategic marketing, Co-creation
Palkinnot
Best Track Paper Award “Brand Marketing and Communication” at AMA Winter Marketing Educators' Conference 2010
Award or honor granted for a specific work
Department of Marketing
Jan 2010
Overall Best Paper Award at AMA Winter Marketing Educators’ Conference 2010
Award or honor granted for a specific work
Department of Marketing
Jan 2010
Best Track Paper Award “Sales, CRM, and Business to Business” at AMA Winter Marketing Educators’ Conference 2011
Award or honor granted for a specific work
Department of Marketing
Jan 2011
Marketing Foundation Best Doctoral Dissertation Award 2007 at University of Mannheim
Award or honor granted for a specific work
Department of Marketing
Jan 2007
Deans Award for Excellence in Research at EBS Business School
Award or honor granted for a specific work
Department of Marketing
Jan 2012
Best Reviewer Award at Global Fashion Management Conference 2015
Award or honor granted for a specific work
Department of Marketing
Jan 2015
Tutkimusryhmät
- Marketing, Professor