Risto Rajala

Risto Rajala

Head of Department
DIEM
Head of Department

I am interested in management challenges related to technology firms' service operations. My research focuses on services supporting the sustainability of industrial operations, collaborative innovation for service, and management of complex service systems. Also, my colleagues and I study the system-level changes related to the transformation of technology industries toward service-based value creation.

Our current projects explore service operations management, multi-actor value creation in industrial ecosystems, services enabling the circular economy, digital platforms for business, uses of blockchain technologies in digital service operations, and the institutional complexity of service-based business strategies in technology entrepreneurship. Our past projects have investigated the management of product-service hybridity in the construction business, payer-provider integration of healthcare services, and the effects of modularity on industrial solution providers’ ambidextrous performance.

I hold a Ph.D. in Information Systems Science and I currently serve as the Head of the Department of Industrial Engineering and Management.

Specialties: 

  • Service Engineering and Management
  • Information Systems
  • Innovation Management
  • Organizational and Strategic Change
  • Technology Entrepreneurship
Full researcher profile
https://research.aalto.fi/...

Kontakuppgifter

Telefonnummer
+358403538140

Kompetensområde

, 113 Computer and information sciences, 512 Business and management, 222 Other engineering and technologies, 119 Other natural sciences, Industrial management

Utmärkelser

Yrjö and Senja Koivunen Award for a supervised Thesis

B.Sc. Thesis
Award or honor granted for a specific work School Common, BIZ Jan 2015

Best Academic Paper Award

Award winning paper: Powering sustainable innovations: Strategies for collaborating with deviant partners by Jouni Juntunen, Minna Halme, Angelina Korsunova and Risto Rajala
Award or honor granted for a specific work Department of Industrial Engineering and Management Jul 2016

Yrjö and Senja Koivunen Award for a supervised Thesis

M.Sc. Thesis
Award or honor granted for a specific work Department of Industrial Engineering and Management Jan 2016

The Best Research Team of Helsinki School of Economics

Researcher and team coordinator
Award or honor granted for a specific work Department of Industrial Engineering and Management Jan 2008

Dissertation of the Year Award

HSE Foundation
Award or honor granted for a specific work Department of Industrial Engineering and Management Jan 2010

Award for a High-grade PhD Thesis

Given by the Strategic Management Society of Finland
Award or honor granted for a specific work Department of Industrial Engineering and Management Jan 2011

Publikationer

Continued Use of Mobile Instant Messaging Apps

Amandeep Dhir, Puneet Kaur, Risto Rajala 2020 Social Science Computer Review

Integrating CSR with business strategy: A tension management perspective

Jaakko Siltaloppi, Risto Rajala, Henri Hietala 2020 Journal of Business Ethics

Engaging a product-focused sales force in solution selling: an interplay of individual and organizational conditions

Anna Salonen, Harri Terho, Eva Böhm, Ari Virtanen, Risto Rajala 2020 JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

Revisiting the unholy alliance of health-care operations: Payor–provider integration of occupational health services

Antti Peltokorpi, Juri Matinheikki, Jere Lehtinen, Risto Rajala 2020 International Journal of Operations & Production Management

A transition from goods-dominant to service-dominant exchange logic in a B2B relationship

Hannu Makkonen, Mervi Saarikorpi, Risto Rajala 2019 Industrial Marketing Management

The influences of contract structure, contracting process, and service complexity on supplier performance

Wenting Zou, Saara Brax, Mervi Vuori, Risto Rajala 2019 International Journal of Operations and Production Management

Is the Digital Future Sustainable?

Timo Seppälä, Juri Mattila, Risto Rajala 2019

Increasing the adoption of teleworking in the public sector

Saswat Mohalik, Mika Westerlund, Risto Rajala, Hanna Timonen 2019 Proceedings of ISPIM Connects Ottawa, Innovation for Local and Global Impact - 7-10 April 2019 - Ottawa, Canada

The next phase in servitization

Risto Rajala, Saara A. Brax, Ari Virtanen, Anna Salonen 2019 International Journal of Operations and Production Management

Stakeholder management in complex product systems

Jere Lehtinen, Kirsi Aaltonen, Risto Rajala 2019 Industrial Marketing Management

Strategies for Integrating Stakeholders into Sustainability Innovation

Jouni Juntunen, Minna Halme, Angelina Korsunova-Tsaruk, Risto Rajala 2019 Journal of Product Innovation Management

Understanding the aspirations of Finnish entrepreneurs and venture capitalists

Diane A. Isabelle, Mika Westerlund, Risto Rajala, Seppo Leminen 2019 International Journal of Entrepreneurship and Small Business

Digital Transformation in Asset-intensive Businesses: Lessons Learned from the Metals and Mining Industry

Shan Gao, Esko Hakanen, Pekka Töytäri, Risto Rajala 2019 Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS)

Rationale for “Liking” on Social Networking Sites

Amandeep Dhir, Ashraf Khalil, Puneet Kaur, Risto Rajala 2019 Social Science Computer Review

Engaging a product-oriented salesforce in solution sales

Anna Salonen, Harri Terho, Eva Böhm, Risto Rajala, Ari Virtanen 2018

Complexity in Product-Service Systems

Wenting Zou, Saara A. Brax, Risto Rajala 2018 Procedia CIRP

Complexity and its dimensions in the servitization literature

Wenting Zou, Saara Brax, Risto Rajala 2018 Proceedings of the Spring Servitization Conference

Aligning the Mindset and Capabilities within a Business Network for Successful Adoption of Smart Services

Pekka Töytäri, Taija Turunen, Maximilian Klein, Ville Eloranta, Sebastian Biehl, Risto Rajala 2018 Journal of Product Innovation Management

Game-based learning in an Industrial Service Operations Management Course

Müge Tetik, Mikael Öhman, Risto Rajala, Jan Holmström 2018 4th International Conference on Higher Education Advances (HEAd’18)

Leveraging the benefits of modularity in the provision of integrated solutions: A strategic learning perspective

Anna Salonen, Risto Rajala, Ari Virtanen 2018 Industrial Marketing Management

The evolution of facility management business models in supplier-client relationships

Giulia Nardelli, Risto Rajala 2018 Journal of Facilities Management

How Do Intelligent Goods Shape Closed-Loop Systems?

Risto Rajala, Esko Hakanen, Juri Mattila, Timo Seppälä, Mika Westerlund 2018 CALIFORNIA MANAGEMENT REVIEW

How can the integration of a payer and a provider create value in health care?

Antti Peltokorpi, Juri Matinheikki, Risto Rajala, Jere Lehtinen, Tomi Malmström 2018

Harnessing user innovation for social media marketing

Darius Pacauskas, Risto Rajala, Mika Westerlund, Matti Mäntymäki 2018 International Journal of Information Management

Why people use online social media brand communities

Puneet Kaur, Amandeep Dhir, Risto Rajala, Yogesh Dwivedi 2018 Online Information Review

Material intelligence as a driver for value creation in IoT-enabled business ecosystems

Esko Hakanen, Risto Rajala 2018 Journal of Business and Industrial Marketing

Why do young people tag photos on social networking sites? Explaining user intentions

Amandeep Dhir, Puneet Kaur, Risto Rajala 2018 International Journal of Information Management

Exploring the Dynamics of Developing the Analytics Capability

Ilari Alen, Mikael Öhman, Riikka Kaipia, Risto Rajala 2018

Information system users’ creativity

Darius Pacauskas, Risto Rajala 2017 INFORMATION TECHNOLOGY AND PEOPLE

Networks, business models, and competitiveness in small Finnish firms

Mika Westerlund, Diane A. Isabelle, Risto Rajala, Seppo Leminen 2017 INTERNATIONAL JOURNAL OF BUSINESS AND GLOBALISATION

Do relationships facilitate growth in small technology firms?

Mika Westerlund, Risto Rajala, Seppo Leminen, Diane A. Isabelle 2017 International Journal of Technoentrepreneurship

Exploring the Interplay of Mindset and Abilities at Multiple Organizational Interfaces

Pekka Töytäri, Taija Turunen, Maximillian Klein, Ville Eloranta, Sebastian Biehl, Risto Rajala 2017 Academy of Management Proceedings

Barriers to implementing value-based pricing in industrial markets: A micro-foundations perspective

Pekka Töytäri, Joona Keränen, Risto Rajala 2017 Journal of Business Research

Ecosystems approach in the management of megaprojects

Antti Peltokorpi, Jere Lehtinen, Karlos Artto, Risto Rajala 2017 15th Engineering Project Organization Conference with 5th International Megaprojects Workshop, Stanford Sierra Camp, California, June 5-7, 2017

Managing identity tensions during strategic change

Jaakko Siltaloppi, Risto Rajala 2017 European Group of Organization Studies (EGOS) conference, 2017, Copenhagen

From the profit of one toward benefitting many – Crafting a vision of shared value creation

Juri Matinheikki, Risto Rajala, Antti Peltokorpi 2017 Journal of Cleaner Production

Product-organization interdependence in project organizing

Karlos Artto, Jere Lehtinen, Juri Matinheikki, Antti Peltokorpi, Risto Rajala 2017 The 8th International Project Business Workshop, June 8 – 10, Stevens Institute of Technology, Hoboken, NJ.

Strategic Practices of Stakeholder Management in Megaprojects: A Micro-process and Network Perspective

Jere Lehtinen, Kirsi Aaltonen, Risto Rajala 2017 The International Research Network on Organising by Projects (IRNOP) conference, Boston, MA, 11-14 June, 2017

Dynamics of product-organization interactions over the project lifecycle

Karlos Artto, Juri Matinheikki, Virpi Turkulainen, Jere Lehtinen, Risto Rajala 2017 The 8th International Project Business Workshop, June 8 – 10, Stevens Institute of Technology, Hoboken, NJ.

Megaprojects as ecosystems - how can they be managed?

Antti Peltokorpi, Jere Lehtinen, Karlos Artto, Risto Rajala 2017 The International Research Network on Organising by Projects (IRNOP) conference, Boston, MA, 11-14 June, 2017

Material Intelligence: Cross-Organizational Collaboration Driven by Detailed Material Data

Esko Hakanen, Ville Eloranta, Pekka Töytäri, Risto Rajala, Taija Turunen 2017 Proceedings of the 50th Hawaii International Conference on System Sciences

STRATEGIC PRACTICES OF STAKEHOLDER MANAGEMENT IN MEGAPROJECTS

Jere Lehtinen, Kirsi Aaltonen, Risto Rajala 2017 15th Engineering Project Organization Conference with 5th International Megaprojects Workshop, Stanford Sierra Camp, California, June 5-7, 2017

Information Sharing in Sales and Operations Planning: Contextualized Solutions and Mechanisms

Riikka Kaipia, Jan Holmström, Johanna Småros, Risto Rajala 2017 Journal of Operations Management

Environmental sustainability in industrial manufacturing

Risto Rajala, Mika Westerlund, Tommi Lampikoski 2016 Journal of Cleaner Production

Funders and founders

Mika Westerlund, Diane A. Isabelle, Risto Rajala, Seppo Leminen 2016 INTERNATIONAL JOURNAL OF GLOBALISATION AND SMALL BUSINESS

Best Practices for Defining, Quantifying, and Sharing Value

Pekka Töytäri, Risto Rajala 2016 Value First then Price: Quantifying value in Business to Business markets from the perspective of both buyers and sellers

Linking service quality to B2B service repurchase intentions

Wenting Zou, Saara Brax, Mervi Vuori, Risto Rajala, Kari Tanskanen, Esa Viitamo 2016 Annual Industrial Marketing and Purchasing Group Conference

Managing inter-organizational networks for value creation in the front-end of projects

Juri Matinheikki, Karlos Artto, Antti Peltokorpi, Risto Rajala 2016 International Journal of Project Management

Understanding online regret experience using the theoretical lens of flow experience

Puneet Kaur, Amandeep Dhir, Sufen Chen, Risto Rajala 2016 Computers in Human Behavior

Flow in context

Puneet Kaur, Amandeep Dhir, Sufen Chen, Risto Rajala 2016 Computers in Human Behavior

Assessing flow experience in social networking site based brand communities

Puneet Kaur, Amandeep Dhir, Risto Rajala 2016 Computers in Human Behavior

Powering sustainable innovations: Strategies for collaborating with deviant partners

Jouni Juntunen, Minna Halme, Angelina Korsunova-Tsaruk, Risto Rajala 2016

Product-organization interdependence in modularity literature revisited

Karlos Artto, Juri Matinheikki, Jere Lehtinen, Risto Rajala 2016

Theory and practice of value co-creation in B2B systems

Marko Kohtamäki, Risto Rajala 2016 Industrial Marketing Management

Supply chain reactions to the rise of the internet of things

Mika Westerlund, Risto Rajala, Hamidreza Kavandi, Mervi Rajahonka, Seppo Leminen 2015 Proceedings of the Fifteenth International Conference on Electronic Business "Internet of Things", ICEB 2015

Value-Based Selling: Toward new practices of creating and sharing value

Pekka Töytäri, Risto Rajala 2015 Pricing and the Sales Force

Value-based selling: An organizational capability perspective

Pekka Töytäri, Risto Rajala 2015 Industrial Marketing Management

Organizational and institutional barriers to value-based pricing in industrial relationships

Pekka Töytäri, Risto Rajala, Thomas Brashear Alejandro 2015 Industrial Marketing Management

Assessing Customer-Perceived Value in Industrial Service Systems

Risto Rajala, Pekka Töytäri, Tuomas Hervonen 2015 Service Science

The Evolution of Rapid Production

K. Muita, M. Westerlund, R. Rajala 2015 IFAC-PapersOnLine

Editorial: Technology in Service Innovation

Chris McPhee, Stephen L. Vargo, Marja Toivonen, Risto Rajala 2015 Technology Innovation Management Review

The Capability Antecedents and Performance Effects of Exploration and Exploitation Alliances

O-P. Kauppila, R. Rajala, M. Westerlund, S. Kajalo 2015 Academy of Marketing Science Annual Conference (AMS), Baltimore, USA, May 20-23, 2009

Value creation in the project front-end through managing the development of a multi-organizational network

Juri Matinheikki, Karlos Artto, Antti Peltokorpi, Risto Rajala 2015 The 12th Engineering Project Organization Conference (EPOC), Edinburgh, UK, June 24-26 2015

User knowledge management in innovation process: Lessons learned from industrial manufacturers

Laura Kanto, Risto Rajala, Jussi Pihlajamaa 2014 15th International CINet Conference, Operating Innovation - Innovating Operations, Budapest, Hungary, 7-9 September 2014

Green innovation games: Value-creation strategies for corporate sustainability

Tommi Lampikoski, Mika Westerlund, Risto Rajala, Kristian Möller 2014 CALIFORNIA MANAGEMENT REVIEW

Exploring multi-actor value creation in IT service processes

Heikki Lempinen, Risto Rajala 2014 JOURNAL OF INFORMATION TECHNOLOGY

Editorial: Service and Innovation

Chris McPhee, Risto Rajala, Marja Toivonen, Mika Westerlund 2014 Technology Innovation Management Review

Does a contextualized theory of planned behavior explain why teenagers stay in virtual worlds?

Matti Mäntymäki, Jani Merikivi, Tibert Verhagen, Frans Feldberg, Risto Rajala 2014 International Journal of Information Management

Organizational responses to ambiguous expectations in solar technology markets

Heli Nissilä, Mari Holopainen, Risto Rajala 2014 30th European Group for Organizational Studies Colloquium (EGOS), Rotterdam, the Netherlands, 3-5 July, 2014

Arvoon perustuva hinnoittelu palvelu- ja ratkaisuliiketoiminnassa

Pekka Töytäri, Risto Rajala, Taija Turunen 2014 Teollisen palveluliiketoiminnan uudistaminen

Effective Digital Channel Marketing for Cybersecurity Solutions

Mika Westerlund, Risto Rajala 2014 Technology Innovation Management Review

From Idea Crowdsourcing to Managing User Knowledge

Risto Rajala, Mika Westerlund, Mervi Vuori, Jukka-Pekka Hares 2013 Technology Innovation Management Review

Managing corporate business model greening in the manufacturing industry

Tommi Lampikoski, Mika Westerlund, Risto Rajala 2013 International Conference on Corporate Sustainability and Eco-innovations, Warsaw, Poland, November 18-19, 2013

Crowdsourcing as a method to innovate in the S-DL framework

Risto Rajala, Marja Toivonen, Johanna Bragge, Mika Westerlund 2013 XXIII European Association for Research on Services Conference (RESER), Aix en Provence, France, September 18-21, 2013

How open source has changed the software industry: perspectives from open source entrepreneurs

Juho Lindman, Risto Rajala 2012 Technology Innovation Management Review

Strategic flexibility in open innovation - designing business models for open source software

Risto Rajala, Mika Westerlund, Kristian Möller 2012 European Journal of Marketing

The effects of service orientation, technology orientation and open innovation on the performance of software-intensive service businesses

Risto Rajala, Mika Westerlund 2012 45th Annual Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, USA, January 4-7, 2012

Towards transmedia innovation: an empirical analysis of a multiplatform format

Annika Wiklund-Engblom, Seppo Leminen, Mika Westerlund, Simon Staffans, Michaela Esch, Risto Rajala 2012 Crossmedia innovations : texts, markets, institutions

The future of banking services

Jaakko Aspara, Risto Rajala, Virpi Kristiina Tuunainen 2012

Knowledge sharing through virtual teams across borders and boundaries

Olli-Pekka Kauppila, Risto Rajala, Annukka Jyrämä 2011 MANAGEMENT LEARNING

Benefits of security service adoption for B2B clients

Mika Westerlund, Risto Rajala, Arto Rajala 2011 International Academy of Management and Business Conference (IAMB), San Francisco, USA, November 7-9, 2011

Insights into the dynamics of business models in the media industry

Mika Westerlund, Risto Rajala, Seppo Leminen 2011

Reseller-perceived value of digital channel marketing in IT security business

Mika Westerlund, Risto Rajala 2011 Economics, Finance & International Business Research Conference, Miami, USA, December 8-11, 2011

Reseller-perceived value of digital channel marketing in IT security business

Mika Westerlund, Risto Rajala 2011 THE BUSINESS REVIEW, CAMBRIDGE

Security service adoption in B2B context: do clients and providers hold congruent views?

Mika Westerlund, Risto Rajala, Arto Rajala 2011 EUROPEAN JOURNAL OF MANAGEMENT

Security service adoption in B2B context: Do clients and providers hold congruent views?

Mika Westerlund, Risto Rajala, Arto Rajala 2011 International Academy of Business and Economics Annual Conference (IABE) 2011, Las Vegas, USA, October 16-18, 2011

Antecedents to Consumers’ Acceptance of Mobile Advertisements A Hierarchical Construct PLS Structural Equation Model

R. Rajala, M. Westerlund 2010 43rd Annual Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, USA, January 5-8, 2010

Learning and innovation in inter-organizational network collaboration

M. Westerlund, R. Rajala 2010 Journal of Business and Industrial Marketing

FLOSS-induced Changes in the Software Business: Insights from the pioneers

J. Lindman, R. Rajala, M. Rossi 2010 International Conference on Software Business (ICSOB), Jyväskylä, Finland, June 21-23, 2010

Insights into the development of the security business: towards increasing service orientation

Reeta Hammarén, Arto Kangas, Anna Multanen, Mervi Murtonen, Arto Rajala, Risto Rajala, Mika Westerlund 2010 Proceedings of the Conference "Security in Futures - Security in Change", 3-4 June 2010, Turku, Finland

Antecedents of salespeople's reluctance to sell radically new products

O-P. Kauppila, R. Rajala, A. Jyrämä 2010 Industrial Marketing Management

Can Virtual Teams Facilitate Knowledge Sharing?The Vaisala Case

O-P. Kauppila, R. Rajala, A. Jyrämä 2010 Annual Meeting of the Academy of Management (AOM), Montréal, Canada, August 6-10, 2010

Verkottuneen liiketoiminnan johtaminen

Risto Rajala, Mika Westerlund 2009 Verkostot liiketoiminnan kehittämisessä

Intra-organizational knowledge networks in a multinational company

Annukka Jyrämä, Olli-Pekka Kauppila, Risto Rajala 2009 IMP 25th Conference, Marseille, France, September 35, 2009

Knowledge sharing through virtual teams across borders and boundaries

Annukka Jyrämä, Olli-Pekka Kauppila, Risto Rajala 2009 International Conference on Organizational Learning, Knowledge and Capabilities, Amsterdam, the Netherlands, April 26-28, 2009

Leveraging Market and Innovation Performance through Alliances and Alliance Capabilities

O-P. Kauppila, M. Westerlund, R. Rajala, S. Kajalo 2009 AOM Annual Meeting of the Academy of Management, Chicago, USA, August 7-11, 2009

Challenges to designing nascent online cultural services Case classicLive

R. Rajala, M. Westerlund, H. Sorjonen, M. Tuomisto 2009 AIMAC 10th International Conference on Arts and Cultural Management, Dallas, US, June 28-July 1, 2009

Co-creating and Co-capturing Value in Networked Service Innovation

M. Westerlund, R. Rajala, O-P. Kauppila 2009 CBIM Academic Workshop, Atlanta, Georgia, USA, January 16-19, 2009

How Innovation Co-creation Affects SME Network Development

M. Westerlund, R. Rajala, M. Anttila, S. Leminen 2009 EMAC European Marketing Academy 38th Annual Conference, Nantes, France, May 26-29, 2009

The influence of content and trust on consumers’ intention to accept mobile advertisements

M. Westerlund, R. Rajala, T. Tuunanen, J. Salo 2009 INTERNATIONAL JOURNAL OF E-SERVICES AND MOBILE APPLICATIONS

Trust and commitment in social networking - Lessons learned from two empirical studies

Mika Westerlund, Risto Rajala, Katri Nykänen, Timo Järvensivu 2009 IMP 25th Conference, Marseille, France, 3-5 September, 2009

Knowledge-intensive service activities in software business

R. Rajala, M. Westerlund, A. Rajala, S. Leminen 2008 International Journal of Technology Management

Capability perspective of business model innovation:analysis in the software industry

R. Rajala, M. Westerlund 2008 INTERNATIONAL JOURNAL OF BUSINESS INNOVATION AND RESEARCH

SME business models in global competition: a network perspective

M. Westerlund, R. Rajala, S. Leminen 2008 INTERNATIONAL JOURNAL OF GLOBALISATION AND SMALL BUSINESS

Channel Choices and Revenue Logics of Software Companies Developing Mobile Games

R. Rajala, M. Rossi, V. Tuunainen, J. Vihinen 2008 Intelligent information technologies: Concepts, methodologies, tools, and applications

Networks Ahead!Kristian Möller Provides the Roots for the Finnish Business Network Research Community

M. Westerlund, R. Rajala 2008 Fishing with business nets - keeping thoughts on the horizon, Helsingin kauppakorkeakoulun julkaisuja B-90

Social capital in the growth of science-and-technologybased SMEs

J. Partanen, K. Möller, M. Westerlund, R. Rajala, A. Rajala 2008 Industrial Marketing Management

A structural equation modeling approach to examining the alignment of business and information systems

S. Kajalo, R. Rajala, M. Westerlund 2008 Global Marketing Conference 2008, Shanghai, P. R. China, March 20-23, 2008

Service Innovation Myopia?A New Recipe for Client-Provider Value Creation

K. Möller, R. Rajala, M. Westerlund 2008 CALIFORNIA MANAGEMENT REVIEW

Ambidextrous innovation approach and firm performance

O.-P. Kauppila, R. Rajala, S. Kajalo 2008 AMA Educators, San Diego, USA, August 8-11, 2008

Pricing Strategies in Industrial SMEs

S. Leminen, M. Westerlund, R. Rajala 2008 15th Nordic Conference on Small Business Research, Tallinn, Estonia, May 21-23, 2008

Approaches to strategic alignment of business and information systems: A study on application service acquisitions

S. Kajalo, R. Rajala, M. Westerlund 2007 Journal of Systems and Information Technology

Fostering innovations in the SME context: a network perspective

Kristian Möller, Jukka Partanen, Risto Rajala, Mika Westerlund 2007 IMP 23rd Conference, Manchester, UK, August 30 - September 1, 2007

Service Myopia?A New Recipe for Client-Provider Value Creation

K. Möller, R. Rajala, M. Westerlund 2007 Innovation in Services: Challenges and opportunities for economies, industries and firms, The Berkeley-Tekes Service Innovation Conference, Berkely, California, USA, 27-28 April, 2007

Business models - a new perspective on firms’ assets and capabilities.Observations from the Finnish software industry

R. Rajala, M. Westerlund 2007 International Journal of Entrepreneurship and Innovation

Harnessing Open Innovation to Commercial Business Models in the Field of OSS

R. Rajala, M. Westerlund 2007 INFORMS Annual Meeting, Seattle, Washington, USA, November 4-7, 2007

Revenue Logics of Mobile Entertainment Software Observations from companies producing mobile games

R. Rajala, M. Rossi, V.K. Tuunainen, J. Vihinen 2007 JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH

Revenue Models in the Open Source Software Business

R. Rajala, J. Nissilä, M. Westerlund 2007 Handbook of Research on Open Source Software: Technological, Economic, and Social Perspectives

Customer-supplier value creation strategies in service business: Going beyond the product service dichotomy

M. Westerlund, A. Rajala, K. Möller, R. Rajala 2007 AMA Frontiers in Service Conference, San Francisco, USA, October 4-7, 2007

Do relationships facilitate growth?An empirical investigation into SME networking

M. Westerlund, R. Rajala, S. Leminen 2007 IMP Third Meeting of the IMP Group in Asia, Phuket, Thailand, December 9-13, 2007

Managing Networked Business Models in the Software Industry

M. Westerlund, R. Rajala, S. Svahn 2007 THE BUSINESS REVIEW, CAMBRIDGE

A business model perspective on knowledge-intensive services in the software industry

R. Rajala, M. Westerlund 2007 International Journal of Technoentrepreneurship

Innovative Business Models and Offerings Based on Inconclusive Evidence

M. Westerlund, R. Rajala 2006 INNOVATIVE MARKETING

Managing Networked Business Models in the Software Industry

M. Westerlund, R. Rajala, S. Svahn 2006 Economics and International Business Research Conference, Miami, Florida, USA, December 13-16, 2006

Business on Beliefs: Analysis of Business Models and Offerings Based on Inconclusive Evidence

M. Westerlund, R. Rajala 2006 From Small Firms to Multinationals: Industrial, Entrepreneurial, Managerial, Financial, Fiscal, Transaction Cost and Consumer Perspectives in the Era of Globalisation

Business model transformation and capability dynamics in the software industry

R. Rajala, M. Westerlund 2006 GCBE 6th Global Conference on Business and Economics, Cambridge, Massachusetts, USA, October 15-17, 2006

Determinants of OSS Revenue Model Choices

R. Rajala, J. Nissilä 2006 ECIS 14th European Conference on Information Systems, Gothenburg, Sweden, June 12-14, 2006

Software For Free?Revenue Models in the Open Source Software Business

R. Rajala, M. Westerlund, J. Nissilä 2005 GCBE 5th Global Conference on Business and Economics, Cambridge, UK, July 6-8, 2006

Business on Beliefs: Analysis of Business Models and Offerings Based on Inconclusive Evidence

M. Westerlund, R. Rajala 2005 3rd International Conference on Business, Economics, Management and Marketing, Athens, Greece, June 16-18, 2005

Divergent roles of collective action in software business

Mika Westerlund, Risto Rajala, Kristian Möller 2005 IMP 21st Conference, Rotterdam, the Netherlands, 1-3 September, 2005

Chapter XV.Channel Choices and Revenue Logics of Software Companies Developing Mobile Games

R. Rajala, M. Rossi, V. Tuunainen, J. Vihinen 2005 Managing Business in a Multi-Channel World.Success Factors for E-Business

Business Models: A New Perspective on Knowledge-Intensive Services in the Software Industry

R. Rajala, M. Westerlund 2005 18th Bled eConference, Bled, Slovenia, June 6-8, 2005

Role of social capital in the growth of science and technology driven SMEs

K. Möller, J. Partanen, M. Westerlund, A. Rajala, R. Rajala, S. Svahn 2005 IMP Second Meeting of the IMP Group in Asia, Phuket, Thailand, December 11-14, 2005

Role of partnerships and networks in SME innovation and growth

Kristian Möller, Jukka Partanen, Arto Rajala, Mika Westerlund, Risto Rajala, Senja Svahn 2005 IMP 21st Conference, Rotterdam, the Netherlands, 1-3 September, 2005

Knowledge-Intensive Service Activities Facilitating Innovation in the Software Industry

M-K. Forssén, M. Heikkonen, J. Hietala, O. Hänninen, J. Kontio, R. Rajala, M. Westerlund, A. Rajala, S. Leminen, K. Möller, M. Rajahonka 2005 Final report of the KISA-SWC Finland Project (Step3).OECD Research Project

Product vs. service-oriented Offerings A Framework for Empirical Analysis

E. Penttinen, R. Rajala 2004 8th International Research Seminar in Service Management, La Londe, France, June 8-11, 2004

The Role of IT in the Formation of a Company’s offering A Framework for Empirical Analysis

E. Penttinen, R. Rajala 2004 ECIS 12th European Conference on Information Systems, Turku, Finland, June 14-17, 2004

Business models and networks: Assets and capabilities in software businesses

Risto Rajala, Mika Westerlund 2004 IMP 20th Conference, Copenhagen, Denmark, September 2-4, 2004

A Framework for Analyzing Software Business Models

R. Rajala, M. Rossi, V. Tuunainen 2003 ECIS European Conference on Information Systems, Naples, Italy, June 18-22, 2003

Ohjelmistoalan liiketoimintamallit

R. Rajala, M. Rossi, V. Tuunainen 2003 Ohjelmistoliiketoiminta

Revenue Logics of Software Companies Developing Mobile Games

R. Rajala, M. Rossi, V. Tuunainen, J. Vihinen 2003 ICMB Second International Conference on Mobile Business, Vienna, Austria, June 23-24, 2003

Software Vendor's Business Model Dynamics Case: TradeSys

R. Rajala, M. Rossi, V. Tuunainen 2003 ANNALS OF CASES ON INFORMATION TECHNOLOGY

A Software Business Models- A Framework for Analyzing Software Industry

Risto Rajala, Matti Rossi, Virpi Kristiina Tuunainen, Santeri Korri 2001

Software Business Models.A Framework for Analyzing Software Industry

R. Rajala, M. Rossi, V. Tuunainen, S. Korri 2001 Technology Review