Esko Penttinen

Associate Professor
Associate Professor
E704 Dept. Information and Service Management

Professor of Practice Esko Penttinen specializes in automation tools and use of structured data in financial value chain processes. His research interests lie in improving our understanding how automation and human work should be integrated so that the risks of potential detrimental effects (such as deskilling) can be mitigated. Esko is also interested in governance issues (such as outsourcing and enablement of virtual work processes) related to the implementation of automation tools and cloud computing. Esko conducts empirical research (both qualitative and quantitative) around electronic financial systems, cloud-based accounting information systems, government reporting, and electronic invoicing.

Besides research and teaching, Esko leads the Real-Time Economy Competence Center at Aalto University and is chairman of XBRL Finland.

Full researcher profile


[email protected]


Real-time economy, Electronic commerce, Electronic invoicing, Xbrl, Information systems, Information economy


Deciding on the robotic process automation operating model: A checklist for RPA managers

Aleksandre Asatiani, Olli Copeland, Esko Penttinen 2022 Business Horizons

Fluid Socio-Technical (Trans)formation of an AI system

Joona Ruissalo, Esko Penttinen, Aleksandre Asatiani 2022 Proceedings of the Annual Hawaii International Conference on System Sciences

Future images of data in circular economy for textiles

Päivi Luoma, Esko Penttinen, Petri Tapio, Anne Toppinen 2022 Technological Forecasting and Social Change

Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports

Elena Mazurova, Willem Standaert, Esko Penttinen, Felix Ter Chian Tan 2021 Information Systems Frontiers

Organizational transformation with intelligent automation

Tapani Rinta-Kahila, Esko Penttinen, Kalle Lyytinen 2021 Journal of Information Technology Teaching Cases

Four Flavours of Customers


Customer reactions to self-checkout discontinuance

Tapani Rinta-Kahila, Esko Penttinen, Ashish Kumar, Ramkumar Janakiraman 2021 Journal of Retailing and Consumer Services

Stakeholder-dependent views on biases of human- and machine-based judging systems

Elena Mazurova, Esko Penttinen, Antti Salovaara 2021 Proceedings of the 54th Hawaii International Conference on System Sciences

Pressuring trading partners to adopt a business-to-business connectivity platform - Stick or carrot?

Esko Penttinen, Tapani Rinta-Kahila, Jukka Sihvonen 2021 Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021

The Role and Value of Data in Realising Circular Business Models – a Systematic Literature Review

Päivi Luoma, Anne Toppinen, Esko Penttinen 2021 Journal of Business Models