IT Chat
When you are on one of the IT service pages at aalto.fi (aalto.fi/it) a chat service is available on the page:
- Monday, Tuesday, Wednesday and Friday: 9 - 11 and 12 - 15
- Thursday: 9 - 11 and 12 - 14
- May Day's Eve 30.4.: 8 - 14
- May Day 1.5.: closed
- Ascension day 9.5.: closed
Note! If you do not see the chat service on this page, please allow cookies on this site.
Create a Service Request
You can create a service request at http://servicedesk.aalto.fi. The service request eSupport form helps you to include all the necessary information that we at IT End User Support need in solving your IT problem.
Call IT Service Desk
+358 50 513 2000
You can reach us by phone on:
- Monday to Thursday: 8:00 - 17:00
- Friday: 8:00 - 15:45
- May Day's Eve 30.4.: 8 - 14
- May Day 1.5.: closed
- Ascension day 9.5.: closed
- Fri 10.5.: 8 - 14
Having problems with AV equipment in teaching spaces at the Otaniemi campus?
In addition to Aalto University Lobby Services you can contact IT Service Desk AV Help at +358 29 442 0190.
- Monday to Friday: 8:00 - 19:45
- 29.4.: 8 - 16
- May Day 1.5.: closed
- Ascension day 9.5.: closed
For problems on other than AV equipment, for example, lighting or power sockets, please contact Aalto University Lobby Services.
When the problem does not prevent teaching and is, for example, a service request, AV support for an event later on or a development suggestion for AV equipment, please contact [email protected].