Tomas Falk

Tomas Falk

Professori
Professori
E702 Dept. Marketing
Full researcher profile
https://research.aalto.fi/...

Kontakuppgifter

Telefonnummer
+358505968871

Kompetensområde

Customer satisfaction, Service Management, Self-service technologies, Mobile Services, Frontline employees, Patient compliance, Customer Experience Management, Strategic marketing, Co-creation