A selection of IT tools for researchers including devices, collaboration solutions, websites, IT support as a service, data storages and backups, data transfers, computing, on-premise and cloud resources, security support, and IT guiding.
Research Specialized IT End User Support (RSITE)
Regular receptions for schools (currently SCI and ENG) to provide IT support for researchers. During the dedicated times, experts from both your own department and IT Services are available for your questions.
SCI and ENG have their own reception times. These schools use Zoom for the receptions. Links to the receptions are permanent. The timetable for the receptions changes only if absolutely necessary.
The online reception via Zoom allows you to show the actual problem by sharing your computer screen. In addition, it allows an easy way for asking more questions, when necessary. This helps our experts to help you receive a workable resolution immediately.
During the Zoom sessions, we can use breakout rooms for private discussions.
Zoom receptions are designed to help especially with demanding IT support needs, but everyone who comes to the reception will get help. In addition to Zoom receptions, previous service channels are still available.
- SCI: PHYS, NBE
- ENG: BE, CE, ME
Come and join the discussions!
You can find up-to-date news, contact information, chat and instructions of frequently used IT services at IT-help hub: accounts, passwords, email, MFA, vpn, printing, teams, zoom, VDI and guidelines how to procure workstations and phones.