Changing a password
How to change Aalto password?
- You can change the password only once in 24 hours.
- The password must be created according to Aalto’s guidelines: Password guidelines
If you have any questions or you are experiencing problems, please send a service request here: servicedesk.aalto.fi
If you cannot log in with your Aalto ID, you must use the self-service portal or visit the customer service desk. The self-service portal password.aalto.fi requires identification by means of the Suomi.fi service with an online banking ID or with an electronic ID card issued by the Finnish police. If you do not own a Finnish online banking ID or an electronic ID card, you must activate the ID with your own identification. A passport, a Finnish ID card or a Finnish driving licence is accepted as official identification.
Your password requires resetting if you have not changed your password by the deadline. The password is valid for 730 days, after which it must be changed or your user ID will be automatically locked.
A password for Aalto University must be changed at 730-day intervals, and it can be changed by using an Aalto computer (Windows, Mac or Linux), in Webmail (https://mail.aalto.fi) or in password.aalto.fi .