Open University course list

Mastering influence in business communication

Course schedule:

15.5.2023 – 21.6.2023

Registration period:

12.4.2023 – 8.5.2023

Teaching time:

Evening, Spring, Summer

Form of study:

Blended teaching





Course code:





90,00 €

Learning outcomes

By the end of the course, students will be able to:

  1. analyze communication situations and prepare effective communication strategies for different contexts
  2. write coherent and convincing, reader-friendly business texts
  3. plan and deliver effective objective-driven relational, informational, promotional and transformational business presentations
  4. negotiate more effectively by selecting and employing relevant strategies and tactics


Whenever you communicate with others, you influence them in one way or another. This course increases your understanding of how you can communicate successfully in the business context, meaning that you influence the audience in the way that you intend to, and thereby enhance your chances of getting the desired response.

In the course, we focus on writing, presenting and negotiating successfully in business, as these are critical skills needed by all managers and employees. To enable you to learn as effectively as possible, the course is highly interactive and task-oriented. It approaches business communication with an analytical approach and provides you with clear insight into effective communication strategies.

Case analyses, written assignments, individual and team presentations and negotiation simulations will allow you to practice the theories and key concepts introduced during the course. Peer and lecturer feedback will give you a clear picture of your present communication skills, and an indication of how you can further enhance your performance.

D.Sc. (Econ.) Kirsti Iivonen

Study material
Teaching materials prepared by the lecturer.

Online learning environment for the course & Activating Aalto ID

MyCourses online learning environment is a tool for both students and teachers for communication and managing everyday course work. You need an Aalto User ID to log in to the course's MyCourses workspace and participate in teaching. You can activate your Aalto User ID the day after the registration and you should activate it no later than the day before the start of the course. Instructions for activating your Aalto User IDDigital workspace of the course:
MyCoursesMore details on completing the course will be available at MyCourses closer to the start of the course.


Contact teaching: 36h (Mandatory attendance)
Independent work: 124h
Total: 160h (6 ECTS)


CEFR-level: Starting level: C1 (CEFR Levels). Please note that this is not a language course but a course in communication theory and skills. It is therefore essential that participants meet the required C1 level in English.


  1. Assignments (90%)
  2. Class contribution (10%)

Mandatory attendance.

Evaluation: 0 (fail) - 5 (excellent)

Teaching time and location

Date Time Place (subject to potential changes)
Mon 15.5.2023 16.15 - 19.45 U401, Otakaari 1, Espoo
Wed 17.05.2023 16.15 - 19.45 U401, Otakaari 1, Espoo
Mon 22.05.2023 16.15 - 19.45 Zoom
Wed 24.05.2023 16.15 - 19.45 Zoom
Mon 29.5.2023 16.15 - 19.45 U401, Otakaari 1, Espoo
Wed 31.5.2023 16.15 - 19.45 Zoom
Mon 5.6.2023 16.15 - 19.45 U401, Otakaari 1, Espoo
Wed 7.6.2023 16.15 - 19.45 U401, Otakaari 1, Espoo
Mon 12.6.2023 16.15 - 19.45 Zoom
Wed 14.6.2023 16.15 - 19.45 To be announced
Mon 19.6.2023 16.15 - 19.45 U401, Otakaari 1, Espoo
Wed 21.6.2023 16.15 - 19.45 U401, Otakaari 1, Espoo

Registration and course fee

Registration for Open University courses is done in Sisu-service. Aalto ID is not required for course registration. Course registration:
Sisu-service Registration for this course starts on 12.4.2023 at 9.00  
Registration for this course ends on 8.5.2023 at 23.59

The course fee is paid upon registration for each course at a time and it is binding. Familiarize yourself with registration and payment rules as well as other guidelines for students:
Registration, payments and rules

If you are an attending degree student at Aalto University, it is possible for you to complete this course for free of charge during summer 2023. Registration is done normally in Sisu. Please make sure that you have the correct course code in your study plan before registering to the course. You can check the course code from the top of this page.
Instructions for course registration (for Aalto degree students)

Read more about Aalto University's summer studies:
Summer studies

This course is organized by the Aalto University Open University.

Access Token on Aalto University Campus

To be able to enter campus premises and classrooms you need the student access token of Aalto University. You can get the student access token from campus lobby services. The access token need to be activated with your Aalto account and password before you can use it. Please, arrive the campus well in advance before your first class so that you can make the access token work. Please, see the instructions how to get and activate the access token: How to get an access tokenOtaniemi Campus, Espoo: Campus map

Equivalences to other courses

Mastering Influence in Business Communication (MNGT-A4004),
Business Communication Skills (61A00200/A61A00200)

Individual study arrangements

If you need individual study arrangements in order to attend a course, contact the Open University office ([email protected]) in good time, at least 14 days before the start date of the course or the examination date. Further information about individual study arrangements:
Individual study arrangements at Open University

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