Department of Information and Service Management

Department of Information and Service Management

The Department of Information and Service Management refers to the creative use of information and digital technology in business and the move from industrial to service dominant forms of production.

The increased use of software and advanced analytics in private and public sectors has created a need for business graduates who can work at the interface of business and technology in various managerial or expert positions.

Two business students, one is holding a laptop, discussing with the Professor after his lecture. Another group of students talk in the background.

Research

The research at the Department of Information and Service Management is broadly divided into three disciplines: information systems science, management science and logistics, with topics such as digital service development, service networks, behavioral decision making, and data science.

The department deals with adoption, use and impacts of ICT on consumers, companies, and society. Logistics focuses on operations and supply chain management. Management science deals with the application of advanced analytical methods in decision making. The department hosts also the Real-time Economy Competence Center.

Information Systems Science

Information Systems Science at Aalto University School of Business has a strong focus on empirical studies and active cooperation with companies. Besides theoretical contributions, ISS studies often emphasize practical relevance.

Close-up of two students making notes on a research article while reading it.

Logistics

Logistics in Aalto University School of Business focuses on operations management and supply chain management including both theoretical and application oriented research.

Aalto University / School of Business / Department of Information and Service Management / Logistics

Management Science

Management Science deals with the application of advanced analytical methods to help make better decisions. The terms operations research and business analytics are sometimes used as synonyms for management science.

Aalto University / School of Business / Department of Information and Service Management / Management Science

Real-Time Economy Competence Center

Real-Time Economy is an environment where all the transactions between business parties are in digital format, increasingly automatically generated, and completed in real-time both from business and IT-processing perspectives.

Aalto University / School of Business / Department of Information and Service Management / Real-Time Economy Competence Center

News

Kolme naisopiskelijaa
Studies Published:

Students carried out a study for the EY on gender representation in transaction services

The students analysed the future attractiveness of transaction services by interviewing female students of Industrial Engineering and Management, Finance and Accounting
Jäänpoistoa lentokoneen ulkopinnalta.
Cooperation, Studies Published:

Students improved deicing operations at Helsinki Airport

In collaboration with Finavia, the Aalto students have developed innovative solutions to enhance efficiency and safety in deicing operations
Läppäri. Kuva: Kalle Kataila
Research & Art Published:

The doctoral thesis encourages the integration of analytics into the company’s strategy

The management of analytics and the development of employees' analytics skills are needed to maximize the benefits derived from analytics
Opiskelijaprojekti Alma Medialle, työryhmä, Aalto BIZ
Cooperation, Studies Published:

Students analysed brand positioning and developed a marketing analytics toolkit for Alma Media

Aalto University School of Business collaborated with Alma Media on a comprehensive project that delved deep into the brand positioning of Autotalli.com and Nettiauto

Events

Exploring machine learning in research
Lectures and seminars, Staff trainings, Support for teams, Training to support research

Exploring Machine Learning in Research, Nov 11, 2024

Learn about using machine learning in research with Data Agent, Enriqueta Noriega Benitez.
Black banner with Talent Expo logo
Exhibitions, Fairs, Students

Talent Expo 2024

Aalto University's largest recruitment event Talent Expo will be organized in Dipoli (Otaniemi) on November 14th, 2024! Virtual fair activities will also be available during the fair week.
Methods for digitising and virtualising human behaviour
Lectures and seminars, Staff trainings, IT & digital tools, Support for teams, Training to support research

MAGICS: Methods for Digitising and Virtualising Human Behaviour, Nov 14, 2024

Learn about the MAGICS infrastructure and services with Staff Scientist Dr. Antti Ruotoistenmäki.
Doctoral hat floating above a speaker's podium with a microphone
Public defences

Public Defence in Logistics, (e.g. MSc) Katie Kenny

Purchasing managers are critical for social value; either in the supply chain or with direct impacts on consumers. This warrants an inspection of ‘business as usual’ to understand the drivers of their decisions.

People

Contact information

Visiting Address

Ekonominaukio 1, Espoo

Postal Address

Aalto University School of Business
Department of Information and Service Management
P.O. Box 21210, 00076 Aalto 

Department Administration

Head of the Department: Professor Matti Rossi
Departmental Secretary: Merja Mäkinen

Kauppakorkeakoulu, jonka edustalla istuu neljä opiskelijaa. Kuva: Unto Rautio / Aalto-yliopisto

School of Business

Ekonominaukio 1

Locations

School of Business

We strive for better business and better society. We excel in education and research with a multidisciplinary approach and in collaboration with our partners.

Read more about the School of Business
School of Business students. Photo: Ari Toivonen
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