Aalto University

Information on coronavirus

Information on the effects of coronavirus on activities at Aalto University.
Laboratoriossa käytössä oleva koeputkiteline.

Latest updates on 3 April and 31 March

According to guidelines by the Finnish Government, remote teaching at Aalto University will continue until 13 May 2020. In addition, we will continue to work remotely until 13 May 2020. With this decision, we want to do our best to ensure the health and safety of the Aalto community and to slow down the spread of the coronavirus.

The university aims to organise the spring term exams remotely, when possible, through e.g. MyCourses. Information regarding arranging exams is updated regularly at Into.

Recently, Aalto University employees have received numerous scam messages and calls. Please be careful. More information and instructions at https://www.aalto.fi/en/news/email-phishing-and-phone-call-scam-campaigns-ongoing-at-aalto-university.

You can find a summary of the current instructions to be followed by all Aalto community members below.

Instructions for studing and teaching

  • Instructions for picking up materials from Aalto ARTS https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus.

  • All contact teaching is paused until 13 May 2020. The university aims to organise the spring term exams remotely, when possible, through e.g. MyCourses. Information regarding arranging exams is updated regularly at Into.

  • University’s facilities are not available for students until 13 May.   

  • Summary info including students’ services and financial aid is available in Into.  

  • Our faculty is currently preparing to implement alternative teaching and assessment solutions in their courses. There may be disturbances in teaching. We ask for patience from everyone.  

  • For the faculty, there is support available for remote teaching at opit.aalto.fi. There will also be limited AV support available on campus. Send your service request to IT Service Desk ([email protected]).

  • Information on arrangements related to teaching and assessment are provided course-specifically in MyCourses.

  • Coronavirus – information for students page can be found on Into.  

Instructions for personnel

  • We will generally not recruit employees from outside the Aalto community until work on campus can continue in a normal manner. It now looks like Aalto will enter into employment contacts with new employees from outside the Aalto community again starting 1 August 2020
  • The provision of summer jobs to our students will continue, provided that the work can be performed remotely.
  • In order to safeguard the university's full functional capacity once the campus opens again, we ask that Aalto staff members take the holidays they have scheduled for the holiday season normally before the end of May.
  • Aalto University employees have received numerous scam messages and calls. Please be careful. More information and instructions at https://www.aalto.fi/en/news/email-phishing-and-phone-call-scam-campaigns-ongoing-at-aalto-university.

  • Faculty and staff can borrow items and tools for remote work from the campus (in order to e.g. improve ergonomics or for necessary teaching and research needs. Detailed instructions on borrowing items and tools can be found at: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus.

  • If you have s specific need to visit the campus between now and 13 May, please send a notification to [email protected] by 16.00 on weekdays before to your intended visit. Detailed instructions on visiting the campus facilities can be found at: https://www.aalto.fi/en/aalto-university/internal-instructions-related-to-coronavirus. Access to university facilities will be only from main doors and lobbies of the buildings.

  • If you need onsite IT support between (e.g. pick-up of a replacement device, certain software updates or AV support), send a notification to [email protected] and according to the visiting instructions above to agree on a time for your visit. If you require other IT support, please contact the IT Service Desk [email protected]

  • Until 13 May, all mail arriving at Aalto University will be received in the mailroom at Otakaari 1. The recipient will be informed by email of incoming mail from authorities. If you’re expecting urgent and critical mail to arrive, send the sender’s name, as well as the name and building of the recipient to [email protected] Upon receiving a notice of arrival from the Registry, send an email to [email protected] according to the abovementioned facility visit instructions to arrange a time for your mail pick-up. 

  • Work remotely. Research work will also continue as remote work. There are instructions for remote work at https://www.aalto.fi/en/services/guidelines-for-teleworking-during-the-corona-epidemic.

  • To secure the functions specifically defined necessary for the university (such as IT support, facility security) until 13 May 2020, only designated members of staff and faculty can work on campus. 

  • If your sickness lasts up to 7 days (5 working days), you may be on sick leave by notifying your supervisor. If the duration of your sickness is longer than 7 days, contact occupational health care. 

Instructions for all

  • Reserving books and other library materials between now and 13 May: Materials may be reserved through the AaltoFinna database. When the materials are ready to be picked up, customer service will call you to arrange a time. The pick-up point for books and other library materials is located next to the main entrance of the Learning Centre, Otaniementie 9, and it is open starting from 30 March Mon-Fri from 10.00 to 14.00. 

  • If you have serious symptoms, immediately contact your occupational health service, your student health services, your healthcare centre, healthcare emergency services or the information number mentioned in your travel insurance by phone.  

  • Use online tools (such as Microsoft Teams) when possible.  

  • IT support and systems may be very busy. The main priority for IT support will be teaching and critical activities. Please be patient and consult online instructions for support as much as possible. www.aalto.fi/en/it-help (if the link doesn't work, you can copy the URL and paste it into your web browser).

  • Do not leave Finland on a work or study trip. Travel within Finland should also be avoided. Postpone any meetings requiring travel or arrange them to be online meetings instead. 

  • Wash your hands frequently and carefully. Do not shake hands. Good hand hygiene is one of the best ways to avoid being infected by and spreading the virus. 

If you do not find answers to your questions in material published on this webpage, you can email us at [email protected].   

Aalto University Crisis Management Team (CMT) 

The Aalto University Crisis Management Team (CMT) is responsible for Aalto University’s instructions. The CMT is led by the president. Members of the CMT include the head of security and risk management and the director of communications, as well as other key Aalto staff when necessary. The CMT is following the coronavirus situation, keeping in close contact with the authorities and formulating the measures to be taken by the university. The CMT utilises the situational assessments of the Finnish authorities and experts. 

Advisory services

  • If you suspect you’ve contracted the coronavirus, the Terveystalo website provides instructions for home care and treatment. Contact Terveystalo primarily through Doctor chat 24/7. You will need your online banking credentials or a mobile identification to sign in. If you don’t have these credentials, call 030 6000 and your call is directed to a doctor.
  • A nationwide telephone helpline provides general information on the coronavirus, 0295 535 535. This telephone counseling does not provide health counseling or counseling for acute symptoms on call. Open from 8 am to 9 pm on weekdays and from 9 am to 3 pm on Saturdays.
  • The public health care helpline number is 116 117 (24/7).

Useful links

THL.fi: Coronavirus COVID-19 - latest updates

YHTS.fi: Current information concerning the coronavirusTerveystalo website

UM.fi: Ministry of Foreign Affairs - Travel advisories (in Finnish)

UM.fi Ministry of Foreign Affairs - Info on coronavirusWHO.org: Coronavirus disease (COVID-19) outbreak

Questions and answers on coronavirus

Useful instructions

A person using VR headset

Information regarding support for online teaching at opit.aalto.fi

Information regarding support for online teaching at opit.aalto.fi

Laboratoriossa käytössä oleva koeputkiteline.

Coronavirus - Information for students

Coronavirus - Information for students


Coronavirus guidance for events

Visitors will not be received to Aalto University for the time being. Please find below a message template for cancelling or postponing an event.

Aalto University
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IT Help

Here you can find instructions related to IT Services.

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