Department of Industrial Engineering and Management

Service Engineering and Management

The Service Engineering and Management (SEM) group investigates services and service operations in inter-organizational service systems. Services have become a salient focus of economic and industrial activity and the body of scientific knowledge on services is growing rapidly. The SEM research group combines multidisciplinary knowledge to conducting multi-method research on services.
Service Engineering and Management main

The Service Engineering and Management (SEM) group investigates services and service operations in inter-organizational service systems. Services have become a salient focus of economic and industrial activity and the body of scientific knowledge on services is growing rapidly. The SEM research group combines multidisciplinary knowledge to conducting multi-method research on services.

Affiliated professor: Risto Rajala

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