Knowledge Communication and Visualization

75E00800 Special Topics in IBC: Knowledge Communication and Visualization

The course ‘Knowledge Communication and Visualization’ was offered in spring 2010 as one of the new Aalto mobility courses. The course was organized by the International Business Communication (IBC) Master's Program at the School of Economics, and taught by Professor Martin J. Eppler, Director of the Institute for Media and Communication Management at the University of St. Gallen, Switzerland. Professor Eppler is one of the leading international researchers in the fields of knowledge communication, knowledge visualization and knowledge management.


Last year’s course attracted students from all three Aalto schools and the student feedback was highly positive. As Professor Eppler was also very pleased with his Aalto experience, the decision was made to offer the course again in 2011 as follows:

Coordinator:

Leena Louhiala-Salminen, Professor, International Business Communication

Main instructor:

Prof. Martin J. Eppler, University of St Gallen

Level of the course:

Advanced studies

Schedule:

Part 1:  Week 4 /10 on Tue, Wed, Thu  25 - 27.01.10   at  16-20  =  12 hrs
Part 2:  Week 7/ 10 on Tue, Wed, Thu  15-17.02.10   at  16-20  =  12 hrs
in total 24 class hours.
Book exam in March 2010.

Language of the course:

English

Number of students:

35 students

Credits and structure of studies:

6 ECTS credits

Content:

The course starts with a survey of examples of knowledge communication contexts, such as engineers and managers, journalists and readers, lawyers and entrepreneurs, or researchers and politicians. It then provides a systematic analysis of the knowledge communication problems that occur in these contexts and provides relevant theoretical constructs to understand these problems better.

The second module of the course consists of an overview of knowledge communication solutions that help to facilitate knowledge transfer and integration processes. Particular emphasis will be given on real-time knowledge visualization means that can augment the quality of knowledge communication processes.

Finally, in the third module, the students are asked to analyze a knowledge communication problem, case study, or solution critically and present their own assessment and improvement proposals.

Learning outcomes:

The learning outcomes of this course are threefold: First, students will be sensitized and alert to the problems inherent in communicating specialized knowledge, particularly from experts to non-experts or decision makers. To achieve this first learning outcome, the course not only uses key theoretical constructs that explain knowledge communication barriers (such as the expert paradox, groupthink, the terminology trap, tacit knowledge, the NIH syndrome, etc.), but also refers to numerous practical contexts in which this issue plays an important role.  A second learning outcome of the course is that students know of ways how these problems can be reduced, for example through the use of visualization. A third learning outcome of the course is that students are able to actively apply, explore, and develop applications in this area. Students thus not only gain a theoretical insight into knowledge communication constellations, but also build skills in diagnosing and resolving knowledge communication problems.

Requirements:

Attendance to the full course is mandatory. To pass the course, the students will have to pass the follow-up exam organized in March 2010 and to submit a knowledge visualization solution for a specific knowledge communication challenge.

Registration:

by December 15  to leena.louhiala-salminen [at] aalto [dot] fi

Please check also the information in WebOodi before registration!

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