Master's Programme in Information and Service Management

Degree:

Master of Science in Economics and Business Administration.
More information.

ECTS:

120 ECTS

Field of Study:

Business and Economics

Duration:

2 years, full-time

Eligibility:

An appropriate Bachelor´s degree or an equivalent qualification.

Language of Instruction:

English
More information.

Organising school/s:

School of Business

Application period:

2016-12-15 - 2017-01-25

Information and Service Management, Aalto University

The Master’s Programme in Information and Service Management (ISM) gives you in-depth expertise in developing and managing information-based services – one of the primary growth areas of advanced economies.

The interdisciplinary programme has a strong emphasis on data analysis and project management. The skills you learn will help you analyse the ever-growing supply of information, as well as manage new technologies and electronic business operations.

Programme overview: three specialisation areas

In the Master's Programme in Information and Service Management (ISM), you can focus on one of three areas of specialisation: Business Analytics, Information Systems, and Logistics and Service Management.

Business Analytics focus helps you learn how to solve business problems with a data-driven approach. You will learn about quantitative methods, Information and Communication Technologies (ICT), and various techniques for analysing big, open company-owned data. The core topics covered include:

  • consumer analyses in traditional and digital markets
  • risk control, e.g. financial risk management
  • exploitation of new technologies for developing and launching new products and services

Information Systems focus helps you learn how to manage and develop business processes using the most suitable information systems and networks. The core topics covered include:

  • business information systems
  • e-commerce and software business 
  • strategic applications of the above

Logistics and Service Management focus helps you learn how to manage and develop companies’ complex logistics chains in the network economy. The core topics covered include:

  • supply chain management in various operating environments
  • service development and operations
  • inventory management models and policies
  • quality management
  • project management
  • different business models

Learning outcomes

Upon graduating from the program, you will be able to:

  • use and develop data analysis and business intelligence in organisations
  • apply quantitative and data driven marketing
  • analyse and develop business models for digital and service business
  • analyse and develop services
  • lead people and projects
  • design research

Broad career prospects

As a graduate of ISM, you will have broad career prospects in the contemporary data-driven market: according to a recent Forbes study on the employability of graduates, students with information systems, statistics and math majors are the most sought after.

Below are some typical jobs:

  • Analyst, business intelligence
  • Consultant, information-based services development
  • Project manager
  • Logistics manager

Quantitative data analysis skills are one of the growth areas in the next few years. Our graduates typically find jobs very easily, and for example information systems majors have some of the highest starting salaries of all business majors according to both Finnish and international studies.

 

ADMISSION REQUIREMENTS

1. General admission requirements

The application must first fulfill the general eligibility requirements before it is sent to the Master's programme for academic evaluation. Read carefully the general admission requirements, information on admission groups, selection schedule, required application documents and application instructions on our website section admissions. See also language requirements.

In addition to the general eligibility requirements, each Master's programme has programme-specific evaluation criteria.

2. Programme-specific requirements

The applicants will be evaluated and ranked according to the following criteria:


ADMISSION GROUP 1

Applicants having completed a Finnish lower university degree in "Economics and Business Administration" (kauppatieteiden kandidaatin tutkinto, KTK). More information on admission groups is on the admissions page.

To be considered for admission, the applicant must have completed at least 12 ECTS credits of such studies that give the applicant the ability to start the advanced studies in the Master's Programme in Information and Service Management. Thesis works or internships cannot be included in the credits. The previous credits in the core area of the programme, giving the ability to start the advanced studies, are assessed by a representative of the degree programme. No statements will be made on the matter in advance. The credits completed in the following subjects, or subjects that the Aalto University School of Business considers to be corresponding, may be considered: Logistics, Management Science, Information Systems Science, Technology Management, Business Mathematics and Statistics.

Candidates will be ranked based on weighted GPA of previous degree and overall evaluation of the study success. Applicants with 3.00 or lower weighted GPA of previous degree are not eligible for admission.


ADMISSION GROUP 2

Applicants having completed a Finnish university degree other than in "Economics and Business Administration", an applicable Finnish polytechnic degree or an applicable university degree completed abroad.

To be considered for admission, the applicant must have completed at least 24 ECTS credits of such studies that give the applicant the ability to start the advanced studies in the Master's Programme in Information and Service Management. Thesis works or internships cannot be included in the credits. The previous credits in the core area of the programme, giving the ability to start the advanced studies, are assessed by a representative of the degree programme. No statements will be made on the matter in advance. The credits completed in the following subjects, or subjects that the Aalto University School of Business considers to be corresponding, may be considered: Logistics, Management Science, Information Systems Science, Technology Management, Business Mathematics and Statistics.

Candidates will be ranked on GMAT total score (or comparable GRE result), weighted GPA of previous degree and overall evaluation of the study success. Applicants with GMAT result lower than 550 or weighted GPA of previous degree 3.00 or lower (equivalent to Finnish ECTS evaluation) are not eligible for admission.

 

Contact information

Location: Aalto University School of Business, Töölö Campus, Helsinki

Further information:

  • For information on admissions and applying instructions please read carefully the Admissions section on our website.
  • Information on the studies in the Master's Programme in Information and Service Management (in the academic year 2016-2017) is available in the online Study Guide.
  • Programme webpage (ismaalto.fi)

Contact:

  • After reading all the instructions on our website, if you have general questions on admission and applying, you can contact admissions [at] aalto [dot] fi.
  • For questions concerning studies or academic evaluation of the programme, please contact Study Coordinator Elli Hämäläinen, +358 40 353 8141, ISM-coordinator-les-biz [at] aalto [dot] fi. Please note that the programme does not evaluate previous studies of applicants in advance.

Page content by: | Last updated: 07.12.2016.