Master's Programme in Information and Service Management

Degree:

Master of Science in Economics and Business Administration.
More information.

ECTS:

120 ECTS

Field of Study:

Business and Economics

Duration:

2 years, full-time

Eligibility:

An appropriate Bachelor´s degree or an equivalent qualification.

Language of Instruction:

English
More information.

Organising school/s:

School of Business

Application period:

2016-12-15 - 2017-01-25

Information and Service Management, Aalto University

The Master's Programme in Information and Service Management offers three areas of specialisation: Business Analytics, Information Systems Science, and Logistics and Service Management.

Information based services are seen by the European Union as the primary growth area of advanced economies. The Master’s Programme in Information and Service Management (ISM) educates future information professionals who are able to develop and manage these services.

The interdisciplinary nature and emphasis on data analysis and project management provides students with skills of analysing the ever-growing supply of information and new technologies and managing electronic business operations.

Study experience

The content and focus of the programme differs according to its three elective areas of specialisation: Business Analytics, Information Systems Science and Logistics and Service Management.

The focus of Information Systems is on managing and developing business processes using information systems and networks. Topics include business information systems, e-commerce and software business as well as their strategic applications. The aim is efficient management of information resources and the skilful implementation of information systems applying technology which best supports the particular business needs.

The focus of Logistics and Service Management is on providing students with the capabilities to manage and develop companies’ production, distribution, supply, purchasing and service operations. Topics include supply chain management in various operating environments, service development and operations, inventory management models and policies, quality management and different business models. This focus area prepares students for the challenges of the network economy and gives the ability to control and design complex logistics chains and to apply project management skills to various environments.

Business Analytics orientation trains students to manage and analyse the rapidly growing volume and variety of data available to be utilised for business, technology and competitive intelligence. Managerial themes of the resulting data-driven decision-making include consumer analyses in traditional and digital markets, risk control (e.g. financial risk management), and exploitation of new technologies for developing and launching new products and services. The aim is to solve practical business problems by effectively utilising modern managerial tools ranging from quantitative models, and Information and Communication Technologies (ICT) to various techniques for analyzing big, open, and company-owned data.

Learning outcomes

Students in the Master’s Programme in Information and Service Management learn:

  • Data analysis, business intelligence, ability to use and develop it in organisations
  • Quantitative and data driven marketing
  • Analysis and development of business models for digital and service business
  • Leading people and projects
  • Services development and analysis
  • Design research

Career prospects

The programme allows students to choose between more consulting and management oriented or more quantitative and analytically oriented concentrations and combine studies from the different areas. According to the recent Forbes study on employability of graduates, the information systems; statistics and math majors are the most sought after and the new data-driven market makes math skills, particularly statistics, very important.

The quantitative data analysis skills are one of the growth areas in the next few years. Our graduates typically find jobs very easily, and for example information systems majors have some of the highest starting salaries of all business majors according to both Finnish and international studies.

Typical jobs:

  • Analyst, business intelligence
  • Consultant, information based services development
  • Project manager
  • Logistics manager

 

ADMISSION REQUIREMENTS

1. General admission requirements

The application must first fulfill the general eligibility requirements before it is sent to the Master's programme for academic evaluation. Read carefully the general admission requirements, information on admission groups, selection schedule, required application documents and application instructions on our website section admissions. See also language requirements.

In addition to the general eligibility requirements, each Master's programme has programme-specific evaluation criteria.

2. Programme-specific requirements

The applicants will be evaluated and ranked according to the following criteria:


ADMISSION GROUP 1

Applicants having completed a Finnish lower university degree in "Economics and Business Administration" (kauppatieteiden kandidaatin tutkinto, KTK). More information on admission groups is on the admissions page.

To be considered for admission, the applicant must have completed at least 12 ECTS credits of such studies that give the applicant the ability to start the advanced studies in the Master's Programme in Information and Service Management. Thesis works or internships cannot be included in the credits. The previous credits in the core area of the programme, giving the ability to start the advanced studies, are assessed by a representative of the degree programme. No statements will be made on the matter in advance. The credits completed in the following subjects, or subjects that the Aalto University School of Business considers to be corresponding, may be considered: Logistics, Management Science, Information Systems Science, Technology Management, Business Mathematics and Statistics.

Candidates will be ranked based on weighted GPA of previous degree and overall evaluation of the study success. Applicants with 3.00 or lower weighted GPA of previous degree are not eligible for admission.


ADMISSION GROUP 2

Applicants having completed a Finnish university degree other than in "Economics and Business Administration", an applicable Finnish polytechnic degree or an applicable university degree completed abroad.

To be considered for admission, the applicant must have completed at least 24 ECTS credits of such studies that give the applicant the ability to start the advanced studies in the Master's Programme in Information and Service Management. Thesis works or internships cannot be included in the credits. The previous credits in the core area of the programme, giving the ability to start the advanced studies, are assessed by a representative of the degree programme. No statements will be made on the matter in advance. The credits completed in the following subjects, or subjects that the Aalto University School of Business considers to be corresponding, may be considered: Logistics, Management Science, Information Systems Science, Technology Management, Business Mathematics and Statistics.

Candidates will be ranked on GMAT total score (or comparable GRE result), weighted GPA of previous degree and overall evaluation of the study success. Applicants with GMAT result lower than 550 or weighted GPA of previous degree 3.00 or lower (equivalent to Finnish ECTS evaluation) are not eligible for admission.

 

Contact information

Location: Aalto University School of Business, Töölö Campus, Helsinki

Contact:

  • For information on admissions and applying instructions read carefully the Admissions section on our website. After reading the section, if you have general admissions questions, you can contact Admission Services at admissions [at] aalto [dot] fi.
    Please note that suitability of previous studies for the evaluation criteria of ISM programme is not evaluated or commented on in advance.
  • For information on the programme content: Study Coordinator Laura Pellikka, +358 40 353 8141, ISM-coordinator-les-biz [at] aalto [dot] fi, Director Matti Rossi, +358 50 383 5503, matti.rossi [at] aalto [dot] fi
  • Programme webpage (ismaalto.fi)

Page content by: | Last updated: 16.08.2016.